Matt is a very pleasant individual, always thorough in his explanations and his work.
Overall Experience
Quality
Price
Convenience
Always fair, professional, prompt. So happy we found a trust worthy AC Company.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Jeff did a great job executing and answering questions as always.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very quick after call to arrive and done within 15 minutes
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Technician was on time, courteous, and answered all my questions.
Overall Experience
Quality
Price
Convenience
Jeff did a great job over the phone and in person helping me diagnose and resolve my A/C issues. I was very happy with the overall experience and will definitely continue to use Bay Area A/C for my future A/C needs. Thanks!
Overall Experience
Quality
Price
Convenience
Called and they came out same day. Technician was knowledgeable and thorough.
Overall Experience
Quality
Price
Convenience
Highly trained, very thorough, explained everything, and friendly.
Overall Experience
Quality
Price
Convenience
Technician was knowledgeable, friendly, answered all of my questions, and arrived in a timely manner.
Overall Experience
Quality
Price
Convenience
They came out to do a cleaning and fix the AC. Worked good then unit had more slime which clogged the handler. They came back out and flushed the system and unit works great. No charge for warranty. Great service and attention to detail. Very knowledgable.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Completed maintenance. Checked refrigerant pressures, temperature splits, and static pressures. Vacuumed and flushed drain. Cleaned indoor and outdoor coils. Washed and cleaned outdoor unit. System is working properly at this time.
We checked Reme cell and retreated with peroxide. We quoted moving a duct. Homeowner going to run system and let us know if smell goes away. Quoted 200.00 to move duct.
No cool. Diagnosed system low on R410A. Added 2 lbs and check operation. Treat drain and repair insulation in AH. System operating at this time. Quote repair and new equipment.
Completed the maintenance inspection. Need to return and replace the media filter on the garage. FILXXFNC024 2/28/22 Installed new filter
Maintenance completed. Checked refrigerant pressures, temperature splits, and static pressures. Cleaned indoor and outdoor coils. Cleaned and removed all debris from bottom of outdoor unit. Vacuumed and flushed drain line. Changed filter. UV light in air handler is working. System is running normally.
Unit one was not running. I had no low voltage. I installed a breaker and instantly found bare wires that were shorting out. I repaired wires and replaced fuse. It is cooling at this time. Took a little while to match airhandler to right condenser.
Customer concern was no heat. Upon arrival noticed system Indoor and outdoor thermostat only have 4 wires. Heat strips are not wired. Running only 1st stage heat. Informed unit will struggle to maintain heat durinng cold night. Quoted to replace indoor and outdoor thermostat wire. Unit is running at this time. 90â° coming out of vents. Emailed bill and quote.
Customer concern was no heat. Upon arrival noticed system Indoor and outdoor thermostat only have 4 wires. Heat strips are not wired. Running only 1st stage heat. Informed unit will struggle to maintain heat durinng cold night. Quoted to replace indoor and outdoor thermostat wire. Unit is running at this time. 90â° coming out of vents. Emailed bill and quote.
Ran system, system was at 50psi got system 75psi and ran out of 410a did not find leak outside needs leak search done inside Found the leak in the evaporator coil. Need to get with the office to see if they want to replace the head unit or replace the coil.
Completed the maintenance inspection. Replaced the media filter
Completed the maintenance inspection. Replaced the media filter
Cleaned and treated evaporator coil. Also cleaned and treated primary drain pan.
Parts department to price repair.
Upon arrival the homeowner explained the smell in house. Dirty sock syndrome. After talking with MGR he is sending down a solution to be sprayed on coil. I rescheduled to return with solution when received at NPR shop.
Completed the maintenance cleaning on both head units.