Technician was professional and pleasant. My AC is about 17 yrs old. It was working fine when I called Bay Area. However I hadn't lived in the house wanted to make sure I wasn't going to have any issues. I expected a sales pitch at the end of the appointment. You know the one...Old unit time, for a new one etc. When I asked the technician if I should be concerned with anything I was told that he didn't see any issues with the unit! AWESOME AND HONEST! Will definitely use Bay Area AC again. I only gave a 4 star in price because I had a competitors coupon for 1/2 the price. I had originally scheduled them come out. My husband didn't know and made appointment with Bay.
He came over right away, was very through, unfortunately he wasn't able to solve our problem but he did find out it was our router connection and pointed us in the right direction
Excellent experience - happy with service. Technician should have worn a mask. He did not.
Great customer service, fair pricing and quick resolution of AC problem. Thankyou and will be calling you to n the future.
My experience with this company is very satisfying!! The response time is beyond expectations!! They did not quit unti they were able to troubleshoot my heating issues and fixed it.
Excellent and Professional service.
Matt was the technician that worked on the air and heat and did a very good job. He found the problem and we are good to go. Thankyou. Larry. Dobiak
Jeff knew just what the issue was,and fixed it in a fast and friendly way.
annual ac tuneup and cleaning. I refrigerant pressures and staic pressures. I checked all amp draws. I checked temp splits. I waxed outdoor unit. I cleaned both coils. I flushed drainline with dawn. I did not find any issues at this time. i got equipment information
Found t- stat shorting out in heat mode. Replaced stat and looked through history and can't find any references to us installing stat with system. Talked with Dale and we need to reschedule and install a Emerson Easy View stat. That way it will be warranty. Stat i installed is temporary until new stat comes in.
Per customer, heat working up until they changed their router (alexa) Verified control wires are capable of completing signals Customer will attempt to connect new router to stat
system maintenance on heatpump system.
system checkout & cleaning Noted both outdoor & indoor coils were dirty, cleaned both System is operating within normal parameters for its age
Completed the maintenance inspection.
upon arrival everything would start except compressor. I found capacitor swollen and open. After quoting price I replaced. I checked pressures and the system is cooling.
System was running upon arrival. Found heavy slime build up in drain line . Suspected float switch was opening a d then closing intermittently due to slow drain. Cleaned and flushed drain line. Restarted and tested drain line and cooling
evaporator was found 100% matted, cleaned abap, have 60% to 70% cleaner,customer is recommended to have another evaporator cleaning just after summer start
Breaker was tripped 1/2 way was putting out 110v flipped breaker back on unit is running properly. Customer wants new breaker installed.
Reschedule for tomorrow. Customer having problems with stat.
service call completed, compressor wasn't not operating upon arrival, check electrical components , capacitor not operating, replace defective component and test compressor operations, during diagnostic found the thermostat not sending the signal to the heat element energized, isolated wires and manually energized heat components and is fully operational, advised client that the thermostat need replacement if the need of the electrical heat source, at this moment system is heating and cooling, advised to replace air filter regularly
On arrival dnstrs star was set at 78 and reading 77, system was running, thru discussion w it customer she had raised temp from 74 to 78 approximately 1hr prior. Upstrs stat was set at 80Â° and reading 80Â°.Temp test at 60Â° outdood Return air 84Â° and supply was 105Â° with second stage supply was 140Â° System function normal Comparing dnstrs to upstrs most all heat produced from dnstrs will rise to second floor
Service call completed, client stated thermostat was reseting itself, check system operations upon arrival, removed batteries that client installed, replace air filter, check system operations , no problem found at this moment, all systems vital are good at this time
Recall. Removed jumper in outdoor unit that was causing system to run in cooling regardless of thermostat setting . Tech 930 corrected thermostat configuration yesterday. Jumper was possibly left on by tech from previous company.