Glen did an excellent job doing the yearly checkup for our HVAC unit. He also called me back explaining in detail how to clean the drip line.
A very helpful, knowledgeable technician and a great service.
The technician was highly professional, a very efficient and did a fantastic job.
Matt is an excellent technician! His professionalism is only exceeded by his integrity and desire to have his customer completely satisfied.
With temps in the 90s inside the house this guy was a savior. Very professional. Very informative and considerate. I will always call this company when I have AC needs. Best around!
Professional, honest and great work!! Will definitely continue using them in the future!
Matt is the fifth employee from Bay Area AC to come out to our house for sales, service, upgrades, etc. I would trust all of them entirely. This is the best company with the best employees ever. They all know what they are doing, are honest (refreshingly, even the salesman), and the company even registered our equipment for us so that Carrier would double our warranty (something that our previous company with Bryant didn’t do). We had several quotes before buying the system, and Jim was the ONLY one who did math calculations to recommend the size of the system we needed. ALL the others were emphatic that we needed one ton larger than we (and the Duke energy inspector) thought we needed. AND, they ended up being cheaper for like specifications and most or all the others. Amazing! Thank you, Matt et all.
David was amazing and we would be happy to have him back anytime we need service.
Found breaker bad Cutler hammer brown 60 amp
Found a bunch of drain line slime. Cleaned, flushed and treated. Waited to make sure of good water flow from drain and topped off with two cups dawn detergent.
50a breaker for condenser failed Swapped breakers around to facilitate condenser operation, found dual capacitor failed, Replaced & tested RS to swap breakers back to original and new breaker for outdoor unit
Customer was not home. Need to reschedule.
wrong style breaker, see parts order or RS form
10 year parts and labor warranty
Perform yearly maintenance checks and cleanings. System operating and draining at this time
Answer questions over phone irregardless to drain maintenance
Checked on the plenum. Recommend replacing the bottom section. Also would need to make some adjustments to the three supply vents down stairs. Estimate includes the above work.
Replaced 12 Inch damper master bedroom
Found a clogged drain line. Flushed, treated, and tested the drain. Recommend having a new drain line if the continue to happen.
Replaced defective condenser fan motor. Restarted and tested new motor and cooling. Checked puron level.
Completed the maintenance inspection.
Found that zone damper for master bedroom is not closing when demand for cooling ends in that area. Damper will need to be replaced. Cost $573 installed. Custmer wants part ordered.
Inspected inside of new air handler. Found no signs of a fire or anything being burned. Restarted and tested system for one hour. Upon arrival was informed by employees that they smelled no smoke when alarm went off . Alarm system was going off intermittently even when system was turned off at thermostat. Need to return after alarm company looks at system. And maybe talk with alarm company. Bring TCNHP ON NEXT VISIT.