Matt was very polite, well groomed, and knowledgeable about my Lenox A/C. He even took the time to put a handle on the filter for easier access. He offered suggestion on preventing mold & milder by installing UV bulbs. Invoice and additional paperwork was e-mailed promptly after the tune-up. Company suggestions: He arrived 2 hrs early without a call ahead notice. My hubby & I were not home when he arrived as we had planned our day according to appt. time slot. That was somewhat unsettling as I had not cleared the a/c area for him yet or covered floors where he needed to access unit and flush with water. Secondly, Matt did not offer to wear booties inside our home . He needed to walk on our carpet to check vent in one room.
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Jeff is the best. So personable, knowledgeable and cares about taking care of the customer. This company is lucky to have him as a employee
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We are very pleased with Bay Area Air Conditioning in general, and especially the recent replacement of one of our A/C units in particular. The issue was diagnosed promptly, the replacement was ordered immediately, and it was installed the next day. Thank you!
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Cliff was punctual, professional, and efficient. Price was fair.
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I have been a long time customer of Bay Area and have always been extremely happy with their quality of service,
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Marc was knowledgeable, friendly, and immediately addressed the issue!
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12" trunk line, 2 9" supply ducts, 2 10 to 9 reducers, 16" damper and Collier
Completed the maintenance inspection. Recommend a UV system
Ran complete system tune up. System is working within factory specifications. Cleaned and flushed drain and coils. Treated drain and coils.
Checked over the duct work to find that the duct system isn't balanced right. Both front bedrooms have 10" flex duct ran to them with a 4" flex for the bathroom and a 6" flex for the foyer, which has a 10" flex duct as it's supply trunk line. Note: once we completed this balancing work the customer will see how the main bedroom will do.
The customer had another company out completing a maintenance inspection and found the system with a low Subcooling. Found that the Subcooling was at 5 degrees when the system calls for a 12 degree Subcooling. Added 1 pound of 410a to get the system at the designed sub cooling of 12 degrees. Unable to find a leak at this time. I would recommend having us come back out before the first years warranty is up to recheck the system to make sure there's no leak.
Infinity thermostat not functioning properly. Replaced infinity thermostat with comfort thermostat at customers request. Rewired infinity system to work with a comfort thermostat.
5 ton, Dn strs main home, stat in hallway by kitchen, AHU Asecond flattish off of "hidden room", outdoor located SW side of home Refrigerant stats in cool and heat confirmed low refrigerant, leak exists Leak detector picked up leakage very quickly in attic unit. It is also noted the start capacitor in the ODU is failed "open circut" and shows leakage
Upstrs system, 2 ton Lennox H/P Routine Tune Up Unit filter from 2018 was remover
Lennox 2 ton H/P, Dnstrs system Routine Tune Up Removed unit filter from 2018
Aquired info for Quoting maintenance plan See pics
system #2, AHU mezzanine center east Adjusted blower shaft so as blower cages could be properly centered in housing and pulley alignment / belt adjustment, including pulley &belt adjustments on AHUs 1 & 3 Per Quote 480.00
Upon arrival I started system and the blower motor was real loud on start up but would start. It was loud as it ran like something in motor was coming loose. I checked capacitor and it was 9.9 0f 10 mfd. I submitted a part quote. It is cooling at this time but blower is louder than normal.
This Estimate is to Replace the Block Bearings VPS-233 and the Belt.
Diagnosed that txv I's bad looked at i.d coil the front of coil where txv is was completely frozen the rest of coil was not frozen pressures were off so looked at filter and did leak search found no leakes and filter was clean. Low side pressure was at 20 psi and high side was 500
Upon arrival the drainline was clear but float switch was full of water. I removed panel and there was a pool of water at drsin. I reached in pan to see what was blocking it. There was a small piece of insulation at the entrance of drainline blocking water. I removed insulation and water drained quickly. I reinstalled and reset float switch. It is draining at this time.