I have been a customer of Bay Area AC since 2008. We replaced our ac in 2008 and have had excellent maintenance until 2020 when we replaced our unit again.There is nothing more important to a Florida resident than reliable air conditioning. I am looking forward to another 11 years with our new ac unit.
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Overall Experience
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This was my first time using Bay Area AC, and my tune-up went great. Cliff was punctual, professional and courteous. He made some suggestions but was not pushy. I went ahead and signed up for the maintenance plan he offered because it was very reasonably priced compared to offers from other AC companies.
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Cliff is efficient, thorough and very knowledgeable. Appreciated getting the same technician as before because he knows my system!
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Repair technician came out the same afternoon and fixed the problem quickly. He was very knowledgeable and explained the issue/solution clearly. Would highly recommend!
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Overall Experience
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Overall Experience
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Overall Experience
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Jeff the technician was so friendly. He was so thorough with my air conditioner check and spent timeexplaining eveything to me. I am needing a new air conditioner soon and he sent an estimate for a new one while with me. He did not push or feel like a saes man. Very nice! Live BayArea.
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Jeff Wood is a great technician and very trustworthy. You know you are not getting scammed into something that is not needed. Love Bay Area for being the #1 A/C company in the area.
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upon arrival the homeowner said that on occasions the smell in the heat mode would be so bad that they had to shut system down and air out house. I opened up cabinet and removed heat strip to see if any burnt wires or shorts. There were none. I removed the other panel and I found exposed insulation from cabint loose and coming apart from blower. I had not seen insulation in cabinet in two pieces before and is usually 0ne full piece. I removed blower motor and found insulation in blower wheel. Refer to pictures if needed. Insulation was being sucked into the blower motor and then burning in heat strip. This was causing the terrible smell. I showed homeowner of my findings and then repaired insulation in cabinet and both panel doors. Then I cleaned blower wheel and reassembled airhandler and ran blower to eliminate some glue smell. The insulation should not get into heater at this time. Homeowner concerned it was not repaired during recent tuneup.
16 SEER 10-YEAR PARTS AND 1-YEAR LABOR WARRANTY
Helped customer with WiFi connection and information.
14 SEER 5 year compressor and 1 year parts and labor warranty
14 SEER 5 year compressor and 1 year parts and labor warranty
14 SEER 5 year compressor and 1 year parts and labor warranty
found dual xapacitor failed on both sides(1.8mfd @). Replaced & tested
System maintenance on 1.5 ton heatpump system. 2nd floor. Two of two systems. Will be collecting for first system on this invoice
System maintenance on 4 ton heatpump system. 1st floor One of two in invoices. Will collect on second invoice.
Completed the maintenance inspection. Found a clogged drain line. Also the customer mentioned that water is leaking from the air handler from down below. Cleaned the evaporator coil and was not able to get the water to drop down. I did however see water in a Tupperware lid that was placed in the air return box. I've removed that water from the lid.
