Marc was knowledgeable, friendly, and immediately addressed the issue!
Will use again!
The technicians diagnosis was completely different from the owner/manager of the company and Carrier.
The technician was supposed to be an expert on Carrier products but gave us his opinion that was completely wrong. Both Bay Area, Carrier and the installation company all stated the technician was wrong. We paid the $97 and are completely dissatisfied and still don’t have a solution to the problem.
I have been a customer of Bay Area AC since 2008. We replaced our ac in 2008 and have had excellent maintenance until 2020 when we replaced our unit again.There is nothing more important to a Florida resident than reliable air conditioning. I am looking forward to another 11 years with our new ac unit.
Nice, knowledgeable and efficient installers
This was my first time using Bay Area AC, and my tune-up went great. Cliff was punctual, professional and courteous. He made some suggestions but was not pushy. I went ahead and signed up for the maintenance plan he offered because it was very reasonably priced compared to offers from other AC companies.
Fpund float switch Fairland will not reset. Replaced switch
10 year parts and 1 year labor warranty
blower motor failed
Found compressor locked rotor. Tried kick start capacitor with no success. Compressor is not repairable. Quoted for new system.
Found that the system has a bad TXV.
Recharged system with r410a until install
On arrival I was early of the scheduled time for homeowner to meet me. After she got here I found no signal to orange wire. System running in heat while in cool mode. I tried switching wires but still nothing. There was not enough wires at stat to switch colors I thought a new wire needed to be ran but when jumpered wires at stat the system cooled. The stat needs replaced. Homeowner is going to purchase new Nest stat to be installed. I connected orange wires to yellow to put in cool mode.
Outdoor unit fan running but compressor not when arrived. Found 45+5 run capacitor measuring 4.7+2.7. Replaced dual run capacitor. All operating properly at this time.
This is An Estimate to Install A New Carrier 14 seer Heat Pump. $67 credit for service call, $500 payment for temp unit. ***Balance due at install $6062.00*** as long as nothing changes from original billing of $6629
Completed the maintenance inspection. Recommend annual maintenance
Completed the maintenance inspection. Recommend our silver membership.
Replaced dual capacitor and check operation. System operating at this time.
Noise coming from vibrating sheet metal. Added foam to seams. Checked charge and changed customer supplied filter.
Found a blown compressor. Recommend system replacement as the unit is out of date and out of warranty.
Blown fuse Tracked short to outdoor unit Found contactor has shorted coil Replaced & tested