Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We are very pleased with Bay Area Air Conditioning in general, and especially the recent replacement of one of our A/C units in particular. The issue was diagnosed promptly, the replacement was ordered immediately, and it was installed the next day. Thank you!
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Overall Experience
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Cliff was punctual, professional, and efficient. Price was fair.
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Overall Experience
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I have been a long time customer of Bay Area and have always been extremely happy with their quality of service,
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Overall Experience
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Marc was knowledgeable, friendly, and immediately addressed the issue!
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Convenience
Found system out of 410A refrigerant. Put 1lb 410A and filled to 450lbs with nitrogen and ran leak search. Found no obvious leak at first, so climbed back through attic and checked line set. Found no leak at line set in attic. After extensive search I found leak only after taking off my hoses and valve stem came out. Installed new valve stem on suction line service port. Tighten down everything and vacuumed system down below 400 microns and recharged system. vacuumed to 270 microns had rise of 76 in 15 minutes. System is now working within factory specifications.
It's 7 pm and customer would rather someone come in morning. System is running but not cooling. I asked customer to shut system off . She is going by to do that shortly.
Checked over the system and found that the TXV wasn't opening all the way. Recommend replacing the TXV. Customer will call in once he's ready.
Checked over the entire system and found that all the operations are normal. The heater smell could have been from the air purifier. The last fault for the system was on 10/10/21 code 25 no model plug detected. Found no issues at this time for this fault.
Upon arrival the system would not start. I found water in float but drainline was not backed up do to draining slowly. I flushed drainline with drainsolve and flushed multiple times. It is cooling and draining at this time. Homeowner had to leave before diagnosis and is calling in payment.
System 2 System maintenance on heatpump. 2nd of two. Collecting for both on this invoice
SYSTEM 1 System maintenance on heatpump system. One of two systems.
upon arrival the module would not shut off blower motor. I tried disconnecting green wire but still ran. Fan was in auto mode. I ordered module. Returned on 9/13/21 and replaced the blower module. Two year labor warranty.
upon arrival the module would not shut off blower motor. I tried disconnecting green wire but still ran. Fan was in auto mode. I ordered module.
Found a tripped safety switch. Flushed, treated and tested the drain line.
Could not run proper systems test at this time. Tried to beat the rain but didn't. Talked with customer and they would rather have it checked as well on a day that it can be gone over completely and accurately. Rain delay, need to reschedule. 9/8 Through check out on 2 systems Noted former home across street has a lighter roof #2 is 3 ton for upstairs #1 is 2.5 ton dnstrs Noted dnstrs system has low charge, a leak is suspect RS for a leak search Upstrs system operations are within normal parameters with exception to air pressure measurements (RA - .45 / SA -.23) probabel marginal size return ducting, recommended E Z Flow filters as opposed to pleated
System off on float switch safety. Drained water from secondary pan. Cleaned and flushed drain line and pan. Restarted and tested cooling and drain line. Water is draining outside.
This is An Estimate to Install A New Carrier 18 seer Five Stage Heat Pump. With A 10 Year Part and Labor Warranty.
Could not run proper systems test at this time. Tried to beat the rain but didn't. Talked with customer and they would rather have it checked as well on a day that it can be gone over completely and accurately. Rain delay, need to reschedule.