Jeff was friendly, professional and knowledgeable. He even gave me pointers for keeping my a/c running efficiently. I thought I would have to wait several days before someone came to service my a/c, but they sent someone out that day! Excellent service! Will call them anytime I need a/c work.
The technician was polite and did a great job
The worst experience I have had in over twenty years of service
Awesome company from phone call to service. Great service!
Tech did all he could. Still unable to resolve the he problem
Very nice And informative young service man.
Excellent service and great explanations.
Cliff was awesome
Found capacitor bad open on compressor. 40/5 mfd capacitor. Capacitor is under warranty. Started system with new capacitor and checked amp draw. Rla on com. 12.80 actual 4.5 fan rla .77 actual 0.6 System now working properly
Clear drain and pan. Advise customer to schedule a PM at end of summer. System operating at this time.
Downstairs unit not cooling, check blower motor voltage and wiring. Module is defective. Ordered new module. System down
Service call completed, upon arrival outdoor system not operating due thermostat wire were cut , it's not like a animal chewed cable is more like a vandalism or cut from yard maintenance, reconnect wires and tested equipment, all systems vitals are good at this time , send bill to property owner
Check capacitor, replaced. Check system operation and amp draw. System operating at this time.
Check dual capacitor and replaced. Cool down fan motor and restart. Check amp draw and refrigerant. System operating at this time.
Part failure on install. Ordered new part. ASAP
System low on refrigerant talk to owner owner had me do leak check the check appears to be in evaporator coil evaporator coils 9 years old system is a 2009 system r22 recommend replacing system instead of doing repairs are 22 being phased out gave quote for new system please call owner at 908 number for payment
Upon arrival the homeowner noticed water under her condenser but the neighbors did not. I expect the accumulator was sweating and that in the winter the defrost cycle will cause water also. I checked subcooling and was fine. There were no issues at this time.
Perform yearly maintenance checks and cleanings. Offset humidity display in thermostat. System operating and draining at this time.
Customer called and canceled. She got drain clean and system is working properly now
Found capacitor dead. Replaced capacitor and tested system. System now working properly
Found defrost control board bad on Trane Heat Pump. Bypass control to get system running. Need to order to get replaced.
Tried everything to get system to come on. DC voltage is correct. T Stat saying suction pressure sensor fault #57. Talked with Glen for several minutes and Dave as well. Order and replace outdoor suction thermistor and suction pressure transducer.
Showed customer how to use thermostat adjusted air flow on the vents in the rooms that was blowing directly on her