Matt is a very pleasant individual, always thorough in his explanations and his work.
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Always fair, professional, prompt. So happy we found a trust worthy AC Company.
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Jeff did a great job executing and answering questions as always.
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Very quick after call to arrive and done within 15 minutes
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Technician was on time, courteous, and answered all my questions.
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Jeff did a great job over the phone and in person helping me diagnose and resolve my A/C issues. I was very happy with the overall experience and will definitely continue to use Bay Area A/C for my future A/C needs. Thanks!
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Called and they came out same day. Technician was knowledgeable and thorough.
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Highly trained, very thorough, explained everything, and friendly.
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Technician was knowledgeable, friendly, answered all of my questions, and arrived in a timely manner.
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They came out to do a cleaning and fix the AC. Worked good then unit had more slime which clogged the handler. They came back out and flushed the system and unit works great. No charge for warranty. Great service and attention to detail. Very knowledgable.
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Completed maintenance. Checked refrigerant pressures, temperature splits, and static pressures. Vacuumed and flushed drain. Cleaned indoor and outdoor coils. Washed and cleaned outdoor unit. System is working properly at this time.
No cool. Diagnosed system low on R410A. Added 2 lbs and check operation. Treat drain and repair insulation in AH. System operating at this time. Quote repair and new equipment.
Completed the maintenance inspection. Need to return and replace the media filter on the garage. FILXXFNC024 2/28/22 Installed new filter
Maintenance completed. Checked refrigerant pressures, temperature splits, and static pressures. Cleaned indoor and outdoor coils. Cleaned and removed all debris from bottom of outdoor unit. Vacuumed and flushed drain line. Changed filter. UV light in air handler is working. System is running normally.
Unit one was not running. I had no low voltage. I installed a breaker and instantly found bare wires that were shorting out. I repaired wires and replaced fuse. It is cooling at this time. Took a little while to match airhandler to right condenser.
Customer concern was no heat. Upon arrival noticed system Indoor and outdoor thermostat only have 4 wires. Heat strips are not wired. Running only 1st stage heat. Informed unit will struggle to maintain heat durinng cold night. Quoted to replace indoor and outdoor thermostat wire. Unit is running at this time. 90â° coming out of vents. Emailed bill and quote.
Ran system, system was at 50psi got system 75psi and ran out of 410a did not find leak outside needs leak search done inside Found the leak in the evaporator coil. Need to get with the office to see if they want to replace the head unit or replace the coil.
Completed the maintenance inspection. Replaced the media filter
Cleaned and treated evaporator coil. Also cleaned and treated primary drain pan.
Parts department to price repair.
Upon arrival the homeowner explained the smell in house. Dirty sock syndrome. After talking with MGR he is sending down a solution to be sprayed on coil. I rescheduled to return with solution when received at NPR shop.
Completed the maintenance cleaning on both head units.
Upon arrival I tried recreating noise by shifting reversing. The homeowner said the hissing noise at the start of the shift was the noise but really loud and did not stop till he shutdown system. I checked refrigerant pressures in cool and heat. Valve shifted normal every time. It must of stuck once from lack of shifting during the cooling months. We discussed quotes that was given to him for new system. I could not pun point a problem at this time.
Checked over the system to see if I could find the source of the odor. I went ahead and sprayed the air handler and return box with Hydrogen Peroxide and wiped down the blower wires.
Inspected equipment. Labeled air handler as well as all three condensers. Replaced condenser breaker. Applied unit stickers to indoor attic panel. Completed first start sheet. Collected drop clothes and refrigerant scale bag.