Technician was excellent! Changed filter and provided a list of all tasks he accomplished on the service visit.
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Marc always does a great job and explains everything he will do as well providing recommendations.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
They did a great job found issue promptly, ordering part and checking on warranty coverage
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
We had a birthday party to go to, and our A/C went out, and did I mention it was a Saturday and Sunday we were having a whole house full of people. I never used Bay Area air before, so I didn’t know what to expect. All I can say is I was extremely thankful they sent Glen. He trouble-shot the issue quickly, and we were up and running faster than I expected, and we were able to go to my brother-in-laws birthday party. Glen saves the day, and I would have no hesitation recommending Bay Area A/C.
Overall Experience
Quality
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Convenience
Completed the maintenance inspection. Replaced a capacitor on system one.
Completed the maintenance inspection.
Completed the maintenance inspection.
Inspected system. Found that condenser fan motor brakes is broken. 35+5 dual run capacitor is leaking and no longer has any capacitance for the condenser fan motor. Main control board in unit is no longer sending signal to start compressor. System is using old R22 freon that is now out of production. System looks like is was manufactured in 1988. Bill customer
Found system low on 410a. System is over 14 years old. Added two pounds of refrigerant today to get system working. Recommend replacing system soon. Bill customer.
Pumped system down and replaced tx valve. Leak tested and evacuated system. Restarted and adjusted puron charge for correct sub cooling. Bill customer.
Called in route to brother David,, no answer. Left message. No answer at door, left another message while at location.
dual capacitor s we older to failure Replaced capacitor & tested Hi side pressure & temp & subcooling are reflection of degraded aluminum fins in coil System needs replaced Quoted new
unit #1 tune up completed. System is working within factory specifications. Cleaned both systems 1# & #2 washed coils Cleaned and flushed drains. Treated coils and drain. Payment for both invoices on this ticket
Ran complete system tune up on #2 . Found no problems. System working within factory specifications Payment for both on second invoice.
System maintenance on heatpump system. Replaced filter
System off on float switch safety. Cleaned and flushed drain line and pan. Restarted and tested cooling and checked drain line
Foumd 24 volt fuse tripped . Inspected 24 volt wiring and found heavy damage to thermostat wire between condenser and air handler with several exposed wires touching ground. Pulled new thermostat wire and restarted cooling. Monitored system for 30 minutes with no issues.
10 year parts and labor warranty