Very knowledgeable techs. Never try to upswell or rip you off. Clean, dependable, and always friendly.
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Overall Experience
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Technician was very knowledgeable, courteous and on time! Marc was able to identify the problem and make the necessary repair in a very short amount of time. Thank you, Marc !
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Overall Experience
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Mark came and did such an exceptional job, and gave us such honest and forthright guidance that we made the holistic change to do all of our business with him moving forward. Truly one of the best experiences we have ever had, and that is primarily due to the fact that he was there to service our home, not make as much money as he possibly could.
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Overall Experience
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Convenience
Overall Experience
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Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Completed the maintenance inspection.
Completed the maintenance inspection.
System maintenance on heatpump system. Third system of three. Collecting for other two systems on this invoice.
System maintenance on heatpump system. Second of three systems Will collect on their invoice.
System maintenance on heatpump system. One of three system. Will collect on last invoice.
After double checking model number had to adjust quote if any questions please call me Existing air handler is a 4 ton which would not be on a 2.5 ton condenser
Indoor blower open windings left quote replace the wheel blower and capacitor also left quote for equipment Customer is considering replacing entire system but replacing it and leaving the dampers wide open so it becomes a central air explain to the customer that he could have rooms that were unevenly cooled He's going to think about it and let us know
Found blower motor bad on A/H. Need to order new not sure on weather or not it's under warranty. Residential application on a commercial building so I think it's only five years. Payne system. M# HK42ER237 Need to order motor and module to be replaced
Arrived and customer has gate on driveway gate closed. Called customer 2 times mailbox not set up left door knocker on gate
Customer has noticed differences in noise levels with new motor as opposed to the old (generic replacement motors are always a little different that OEM) also has newer pleated filter, this was proven to cause a slightly higher noise level from the motor, Made a minor change to motor speed to lessen motor noise, customer will seek out different filter as well. It is noted this unit serves 3 bedrooms with no way for return air to get to the unit when doors are closed
When arrived system a little low on charge, customer questioning weather we removed too much charge on previous visit. Invoice reflects we removed charge and then added on return trip. Adjusted charge, could not do thorough leak search due to weather. Advised customer if system leaks againnwill,again will, to leak search and address.
Drain clogged, flushed drain and treated with viper drain treatment.
Canceled call. Maintenance moved a unit from a unused space to apartment #331 I did no work on system or anything.