Matthew fixed our faucet the first time when another company couldn’t fix it after multiple trips. Matthew was on time, with a professional appearance, respectful of our home and us, and was able to determine the problem right away and fix it in one day!
Leslie was very helpful when I explained the issue and was able to dispatch a repair person who arrived in an hour and a half. Shaun was very professional and efficient. He quickly identified and explained the problem and despite the damaged part not being on his truck, he was able to restore service. We greatly appreciate his efforts.
Jay was really great!!!!
Tom pointed out the pipes under the sink that were installed improperly. I asked him to fix them because I knew that it was just a matter of time before they leaked. He was nice enough to fix it today. I have worked with Tom before. He is a professional I trust his work and knowledge. My wife and I have used Bell Plumbing for over 35 years. Thanks.
excellent service. Tech was very helpful and friendly. I did think the cost was high even though explained by the tech.
Nick did a great job with repair to a pipe. It was professional, thorough and efficient.
He fixed the issue quickly
Nick is awesome..loved that guy, just a great human
Jay was prompt informative
Jim was wonderful great service very professional.
Scheduling the appointment with Bell Plumbing was easy and Jesse arrived with everything he needed to do the job. He took the time to explain my options making sure the work done would meet my needs both short and long term. He was careful, thorough and professional.
Aurora Platinum member Paid in full #yes
Aurora - Furnace
Below is a summary of your Tub Faucet and Washer Valve Plumbing Repairs. I sincerely appreciate your business! Thank you, -Matthew
Aurora - A/c
Performed annual plumbing inspection on the silver maintenance plan. Went over findings with the owners. Provided proposals for additional work.
Trip charge. Declined work. Price too high
Customer had emergency leaks in February in the kitchen and I had to shut off the entire building and drain down all pipes to fix the leaks. customer came back to the unit months later to turn on the shower and found that the cartridge had broken and is no longer allowing proper water flow. I assess the situation and discuss with her that most likely the cartridge could not take the shut off and re-pressurization of the fix in February.
Customer had leak in mechanical room around water heater and furnace. Water was showing up on floor. Found humidifier drain line was plugged. Water was coming out of drain line from humidifier and landing on floor when humidifier would run.
Basket strainer replacement
Cabled Laundry Drain Line. Paid In Full With A Card. Tech: Tomas.
6 year warranty parts and tank. 3 year warranty labor
Toilet repair estimate
Customer needed repair on PVB. customer had $50 coupon.
Customers garbage disposal was stuck. He had tried to use an Allen wrench to turn the disposal and it didnâ€™t work. He had us install new 1/2 hp disposal. Checked for quality with customer. At this moment there are no leaks.
Chris M came out due to issues with furnace not shutting off. Performed diagnostic. Found that terminal r and w on thermostat were stuck in closed position and keeping furnace in the on position. Came downstairs to furnace. Found extensive rust damage from air conditioner onto topside of furnace. Found water damage done to control board. This has compromised the control board and is recommended to be replaced before other issues happen to unit. Noticed customer has not gotten unit serviced since time of installation. Recommend getting onto our Maintenance Agreement Plan. Provided customer with options. Got permission to perform work. Went to supply house and got correct oem components. Came back with correct oem components. Shut furnace power off. Disconnected all 24v and 120v power to control board. Installed new control board. Rewired 24v and 120v wired correctly to control board. Rewired thermostat wire so that it had a common wire. Took out the fan setting wire to accommodate for t