Competent service was performed
Very good attitude.
Bell scheduled my service call around my calendar commitments which I really appreciated. My technician, Chris, provided pertinent information for my repair and was very efficient.
plumbing review: went through everything efficiently and gave good advice.
Great work. Very up front with pricing
Very satisfied with the service and work done. Have never had a bad experience with Bell and wouldn't hesitate to use them again.
Rustin made an adjustment to the temp range of our shower control! He’s totally knowledgeable and made the adjustment perfectly!
Aurora Platinum member Paid in full #yes
Chris M and Aaron came out due to issues with air conditioners. Performed diagnostic. Found that the condenser is clogged with dirt dust and debris. Found filter hadnâ€™t been changed in awhile. Found indoor coil clogged with dirt dust and debris. Got permission to perform work. Cleaned both indoor coils fully with brush and with foam no rinse spray. Came to outdoor units and fully sprayed down and cleaned both outdoor units. Proceeded to check refrigerant pressures. Both units are at 1 degree subcool and manufacture standards. There is hardly any heat load inside home at this time. Added 1lb of r410a into each system. Got head pressures to 250 on each unit. Scheduling a follow up call on the 19th of this month to double check systems. Both systems are getting a 16 degree delta t now which states systems are cooling now. No warranty on the cleaning of the systems and 30 day warranty on refrigerant. Customer paid in full by cc.
Aurora - Furnace
Replaced kitchen faucet with customer provided delta with side spray. 2 year warranty labor only. Customer would also like anode changed out on 7 year old Bradford white, but I donâ€™t have Bradford anodes on the truck, just Rheem. Will schedule with dispatch to come back out.
Below is a summary of your Tub Faucet and Washer Valve Plumbing Repairs. I sincerely appreciate your business! Thank you, -Matthew
Aurora - A/c
Customer supplied kitchen faucet install
Cabled and Cleared Kitchen Drain Line. Paid In Full With A Card. Tech: Tomas.
Performed annual plumbing inspection on the silver maintenance plan. Went over findings with the owners. Provided proposals for additional work.
Trip charge. Declined work. Price too high
Minor repair on guest powder room toilet
Customer had emergency leaks in February in the kitchen and I had to shut off the entire building and drain down all pipes to fix the leaks. customer came back to the unit months later to turn on the shower and found that the cartridge had broken and is no longer allowing proper water flow. I assess the situation and discuss with her that most likely the cartridge could not take the shut off and re-pressurization of the fix in February.
Customer had plug kitchen sink. Use small machine to clean drain line.
Customer has leak in ceiling coming from upstairs bathroom. Most likely the toilet. Gave estimates for repairs. Sent to her email. She said she would give some thought to the estimates. She was relieved that the ceiling was not going to be crashing down on her. Payed with cc. Trip fee.
Install customer supplied toilet