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Very professional young man. Aidan kept me informed of his progress and shared pictures of my HVAC system maintenance.
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We appreciate Hunter’s great attitude and his did a very thorough job with his inspection and maintenance of our units.
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I have used Benson’s for over 15 years and have always been completely satisfied with the technicians and their service.
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Hunter did a thorough job and we couldn’t be more relieved. Have a service plan all these years in worth every penny as our system is 20 years old and in perfect condition. Thank you!
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We appreciate Hunter coming out on this freezing November morning to service our units. Thank you for your excellent attitude and service!
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She was very professional, efficient and friendly. Would be glad to have her here again.
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Lee and team did a great job. Very clean and efficient and on time :))
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Overall Experience
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Overall Experience
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Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Attic Package Unit):** * Replaced the customer-supplied 16x20x4 pleated filter. * Confirmed indoor coil is in good condition. **Outdoor Unit (Side of House Heat Pump):** * Observed outdoor coil in fair condition. * Tested and confirmed proper operation of: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected and confirmed good condition of: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Checks:** * Cleared condensate drain line and confirmed it is connected and strapped. * Measured return air temperature at 72.0°F. * Measured supply air temperature at 143.0°F. * Restored power to the units a
I preformed a winter time tune up on a trane gas furnace
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Replaced the 23x20 air filter with a spare provided by the customer. * Confirmed the indoor coil is in fair, but clean condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, heat exchanger, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and working properly. **System-Wide Checks:** * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Measured a return air temperature of 74.0°F and a supply a
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic/Garage):** * Verified the overall equipment condition as good. * Checked the pleated 20x20x4 filter and confirmed it was in good condition. * Confirmed the indoor coil was clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil was clean and in good condition, and cleaned it. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, electric heat strip kit safeties, and defrost control board. **Inspected Components (Good Condition):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork were secured and in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned ou
Today I arrived on site and performed a winter time tune up on your system, ensuring it is working properly. **Indoor Unit (Air Handler in Garage/Attic):** * Verified the indoor coil is clean and in good condition. * Replaced the pleated 2-6" filter (SG600). Customer requested additional filters for future service. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is clean and in good condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, ductwork, secured electrical wires, primary drain pan, and secondary drain pan; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safe
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Condition rated as poor. * Indoor unit located in the attic, identified as an air handler. * Outdoor unit located on the side of the house, identified as a heat pump. Filtration: * Replaced pleated filter today. * Filter size: 20x25x1. Indoor Coil Condition: * Condition rated as fair. Outdoor Coil Condition: * Condition rated as poor but clean. Electrical Components: * Tested and inspected the following components, all working properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor Run Capacitor * Compressor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * No components found not working properly. Inspections: * Good condition components: * Blower Wheel * Electrical Wires Secured * Primary Drain Pan * Secondary Drain Pan * No components found in poor condition. Additional
Today I arrived on site and performed a winter tune-up. Here's a summary of the work completed: * **Indoor Unit (Attic Furnace):** * Verified the unit services the upstairs area. * Checked the 20x25x4 pleated filter; customer will provide their own. * Confirmed indoor coil condition is good and clean. * **Outdoor Unit (Side of House, Straight Cool):** * Confirmed outdoor coil condition is good. * **System Components:** * Inspected and verified the following components are in good working order: blower wheel, burners, exhaust flue, heat exchanger, secondary drain pan, primary drain pan, and electrical wires. * **Testing & Measurements:** * Carbon monoxide test resulted in 0.00 PPM. * Recorded return air temperature at 69.0°F and supply air temperature at 132.2°F. * **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Verified the drain line is strapped. * **Addition
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Verified the overall equipment condition as fair. * Confirmed the filter size is 20x20 and is a pleated 1" filter. * Observed the indoor coil in fair, clean condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil in fair, clean condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor, and electrical wiring, all operating within manufacturer's specifications. **System Components:** * Inspected the secondary drain pan, primary drain pan, electrical wires, and ductwork, all found to be in good working order. * Observed the blower wheel to be in poor condition. * Verified the return air temperature at 69.0 degrees Fahrenheit and the supply air temperature at 11
Diagnostic/ Blank thermostat. Checked for voltage and found none at the thermostat. Checked the air handler and found no voltage making it to the air handler contactor. The high voltage was getting cut off at the load shed box for the Generac. I bypassed the Generac module and got voltage to the air handler. I tested operations and the system is heating properly at this time. Thank you for your business.
11/12/2025- I arrived on site and replaced the faulty DAT sensor with OEM parts. After installation of the new sensor I tested the unit in every mode of operation and each zone. I have verified that the unit and sensor are both operating correctly and the unit is functioning properly at the time of service.
Today, I arrived on site to perform maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the closet as an air handler. * Services the whole home. * Pleated 1" filters declined by the customer; they will provide their own. * Filter size: 12x18x1. * Indoor coil condition: Good and clean. Outdoor Unit Details: * Located in the back yard as a heat pump. * Outdoor coil condition: Good and clean. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring Inspections: * Components in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires secured * No components found in poor condition. Temperature Readings: * Return air temperature:
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the air handler is located in the closet. * Confirmed the overall equipment condition is good. * Checked the pleated 1" filter (size 16x20x1). * Confirmed the indoor coil is in good, clean condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is located on the side of the house. * Confirmed the outdoor coil is in good, clean condition and cleaned it. **Electrical Components (Tested and Inspected - Working Properly):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, defrost control board, electrical wiring, and electric heat strip kit safeties. **System Components (Inspected - Good Condition):** * Verified the blower wheel, secondary drain pan, primary drain pan, electrical wires are secured, and ductwork are in good co
Today I arrived on site and performed a winter tune-up on the system. **Indoor Unit (Air Handler in Closet):** * Replaced the pleated 1" filter (16x20x1). Customer provided spare filters. * Confirmed indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring. **System Components (Inspected and Working):** * Confirmed good condition and proper operation of: Blower Wheel, Ductwork, Electrical Wires Secured, and Primary Drain Pan. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. * Verified the drain line is strapped. **Measurements:**
Upon arrival, I found the customers Amana gas package unit not heating properly due to completely plugged air filters, causing the system to go off on a high heat safety. He had two washable filters in the floor. I sent an estimate to wash the filters. The estimate was approved. After washing the filters I installed them. The house was 72°. I bumped it up to 75° and it was satisfied at 75° within 10 minutes. Your system is heating properly at this time .
Installed a new 16.5 Seer2, 3 Ton Bosch Heat Pump Hvac System for the home. The new system comes with a 10 year parts warranty and a 1 year labor warranty.