Brenden was professional, patient, knowledgeable and communicated very well. He was a great representative for Bensons and I appreciate him servicing our units.
Overall Experience
Quality
Price
Convenience
Tiara Burton and her teammate did a very professional service.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Great job! He was punctual, did a fantastic job explaining everything he was doing. Also found a solution to a problem rather quickly and was in and out in a timely manner.! highly recommend, very competent and professional
Overall Experience
Quality
Price
Convenience
Hunter was very courteous and got the job done quickly.
Overall Experience
Quality
Price
Convenience
Josh handles the maintenance on my home and my rental units. He always does and great job and lets me know of any potential issues. I also have him complete and repairs for the units when needed.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very knowledgeable. explained everything that he was doing very good personality
Overall Experience
Quality
Price
Convenience
We paid for service contract that included for the filters to be replaced or cleaned. Tech did not bother to clean the filter in the air handle. He did ask if I had other filters that needed replacing. Why not check and see if they needed replacement? Do better!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Air Handler Unit (AHU) Service:** * Replaced the existing 20x20x1 pleated 1" filter with a new one provided by the customer. * Observed the indoor coil to be in fair condition. **Condenser Service:** * Observed the outdoor coil to be in fair condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Electrical Wiring * Contactor * Inspected the primary and secondary drain pans and confirmed they are in good condition. * Confirmed electrical wires are secured properly. * Cleared the condensate drain line and tested the safety switch. * Confirmed the drain line is strapped. **System Performance:** * Measured a return air te
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Verified the overall condition is good. * Confirmed the Respicare filter is a 20x24 size and checked its condition today. * Observed the indoor coil is in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's recommended specifications and amperages. * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and working properly. **System Performance:** * Recorded a return air temperature of 70.0 degrees Fahrenheit and a supply air temperature of 128.0 degrees Fahrenheit. * Cleared the condensate drain li
Today I arrived on site and performed a winter time tune up on the system. The system is currently working properly. **Indoor Unit:** * Located in the attic. * Observed the indoor coil to be in fair condition. * Replaced the pleated 1" filter (20x30). Customer provided spare filters. **Outdoor Unit:** * Located on the side of the house. * Observed the outdoor coil to be in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. All are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires. All are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler, Garage):** * Verified overall equipment condition as good. * Replaced the pleated 20x20x4 air filter. * Confirmed the indoor coil is in good condition. * Inspected the blower wheel and primary drain pan; both are working properly. **Outdoor Unit (Heat Pump, Side of House):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, condenser fan motor, compressor, contactor, and electrical wiring; all are working within manufacturer's specifications. **System Checks:** * Return air temperature: 70.0°F. * Supply air temperature: 121.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Verified the drain line is strapped. **Additional Actions:** * Dusted and tested the thermostat's operation. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-E4D12A33A6F7456
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Replaced the pleated 1" filter (20x20x1). * Noted the indoor coil is in fair condition. **Outdoor Unit (Heat Pump):** * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and electric heat strip kit safeties; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Confirmed the drain line is strapped. **Measurements:** * Return air temperature: 72.0°F. * Supply air temper
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic/Garage): Checked the pleated 20x20x4 filter; condition is fair. Condition of the indoor coil is fair. Outdoor Unit (Heat Pump on Side of House): Condition of the outdoor coil is fair. Electrical Components (Tested and Working): Verified proper operation of the blower motor, heat strip kit, condenser fan motor, blower run capacitor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. System Components (Inspected and Working): Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. Condensate Drain System: Cleared the drain line. Cleaned out the primary pan. Tested the safety switch. Confirmed the drain line is strapped. System Readings: Return air temperature: 66.0°F. Supply air temperature: 109.5°F. Additional Actions: Wore shoe covers. Restored power to the units. Checked t
Today I arrived on site and performed a winter tune-up on the system, which is currently working properly. **Indoor Unit (Air Handler in Attic Closet):** * Verified the indoor unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Observed a pleated 1" filter (20x20x1). Customer will replace the filter. * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor unit is in good condition. * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor and compressor; both are working properly within manufacturer's specifications. **System Checks:** * Return air temperature: 65.0°F. * Supply air temperature: 90.0°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirm
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Furnace):** * Located in the attic, servicing the whole home. * Replaced the pleated 2-6" air filter (16x25). * Indoor coil condition is fair and clean. **Outdoor Unit (Straight Cool):** * Located on the side of the house. * Outdoor coil condition is fair. * Unable to read the data plate. **Electrical Components:** * Tested and confirmed proper operation of: Inducer Draft Motor, Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Fan Run Capacitor, Compressor Run Capacitor, Contactor, Electrical Wiring, and Furnace Control Board. **System Components (Good Condition):** * Inspected and confirmed proper operation of: Blower Wheel, Burners, Exhaust Flue, Heat Exchanger, Primary Drain Pan, and Secured Electrical Wires. **System Readings & Adjustments:** * Carbon Monoxide levels: 0.00 PPM. * Return Air Temperature: 67.0 Degrees Fahrenheit. *
02/24/2026- I arrived on site and replaced the faulty filter drier with warranty parts. I then preformed a nitrogen pressure test and leak search and verified that the unit is holding pressure without any leaks. I then pulled the unit into a vacuum below 500 microns before charging the unit up with 410a refrigerant. I have verified that the unit is cooling and heating properly at the time of service. I informed the customer that the unit is back in operation and to contact us if he has any questions, concerns, or issues for if we ever have to come back when it’s warmer to adjust the refrigerant charge. This unit is currently working properly and without issue.
Today I performed a winter time tune up on your HVAC equipment. Overall everything looked good. I started off checking the difference in temperature between supply and return air. I observed a return air average of 70° while supply air was averaged at 120°F. Right where we want it. The filters were changed out today. Outside I hosed out the package unit coil as it was relatively dirty. Operations of the furnace were observed. Everything checked out. Carbon monoxide was observed at 3ppm. Thank you for choosing
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Replaced the 20x20 pleated 1" filter. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Heat Pump - Side of Building):** * Verified the outdoor coil is in good condition. * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, contactor, and electrical wiring. **System Components:** * Inspected and verified the blower wheel and primary drain pan are in good working condition. * Cleared the condensate drain line and cleaned out the primary pan. * Confirmed the drain line is properly strapped. **Measurements:** * Return air temperature: 72.0 Degrees Fahrenheit. * Supply air temperature: 125.0 Degrees Fahrenheit. **Additional Actions:** * Dusted and tested the thermostat's operation. View the visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-CD40A4F4
Today I arrived on site and performed a winter tune-up on your system. Here’s a summary of the work completed: **Filtration:** * Replaced the 20x25x4 pleated filter. * Checked the new filter. **Electrical Components (Tested & Working):** * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **Components Inspected (Good Condition):** * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. * Cleaned out the secondary pan. * Confirmed the drain line is strapped. **Additional Checks:** * Tested for Carbon Monoxide. * Return Air Temperature: 67.0 Degrees Fahrenheit. * Supply Air Temperature: 111.0 Degrees Fahrenheit. * Dusted the thermostat and return grills. * Tested ther
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit Service:** * Located the water source indoor unit in the crawl space. * Replaced the 20x25x5 filter. * Confirmed the indoor coil was clean and in fair condition. **Outdoor Unit Service:** * Confirmed the outdoor coil was clean and in fair condition. **Electrical Component Testing:** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed the blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor were working within specifications. * Confirmed the electrical wiring was working within specifications. **Component Inspection:** * Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork were in good condition and working properly. **System Testing & Adjustments:** * Recorded a return air temperature of 75.0°F and a supply air temperature of 101.0°F. *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler - Garage) Observed the unit to be in fair condition. Confirmed pleated 2-6" filtration is in place; customer will handle filter replacements. Filter size is 15 3/8x25 1/2x5 1/4. Observed the indoor coil to be in fair condition. Inspected the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good working order. Outdoor Unit (Heat Pump - Side of House) Observed the unit to be in fair condition. Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working within manufacturer specifications. System Performance Return air temperature: 71.0°F. Supply air temperature: 95.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch; it is functioning correctly. Confirmed the dr
Today I arrived on site to perform winter maintenance on the HVAC equipment. Indoor Unit (Air Handler): Located in the 2nd-floor closet. Replaced the 20x20x4 air filter; customer provided spare filters. Inspected and found the indoor coil to be in fair and clean condition. Outdoor Unit: Located on the side of the house. Observed the outdoor coil to be in fair condition. Electrical Components (Tested and Working): Verified proper operation and amperage of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. Inspected Components (Good Condition): Confirmed the blower wheel, heat exchanger, primary drain pan, and electrical wires are secured and in good working order. System Performance: Measured a return air temperature of 68.0°F and a supply air temperature of 100.2°F. Cleared the condensate drain line and tested the safety switch. Verified the drain line is stra