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Raymond is a very caring person and takes pride in his work. He aims to please and loves what he is doing. I trust his working ability and enjoy his honesty. Merry Christmas to all
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Lee provided excellent service in a very timely manner.
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Love their maintenance agreement! They keep up and send you an appointment schedule and since I don’t like to be without that in summer heat it’s worth it!! He was great!! Every thing checked off….knowledgeable, on time, performed everything well and super nice to boot!!!
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Aidan explained what he was going to check and took pictures of HVAC parts he checked. Changed filter in living room. Everything looks good
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Aidan is very professional and knowledgeable about what he does. Very pleasant and polite.
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Benson's always lets us know when our service technician will arrive, and they update us prior to arrival. They have done an excellent job keeping our HVAC unit up and running year round. Highly recommend them for anyone considering a service contract for their system.
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Aiden did an awesome job. He was knowledgeable and professional.
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AJ is an excellent representative for Benson’s Heating and Air Conditioning. He is a very polite and efficient worker. AJ is very knowledgeable and did a very thorough job. We appreciate you sending him.
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Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Observed the overall condition as fair. * Confirmed the indoor coil condition as fair and clean. * Noted the filter size as N/A; customer will provide their own pleated 1" filters. **Outdoor Unit (Heat Pump in Back Yard):** * Observed the overall condition as fair. * Confirmed the outdoor coil condition as clean and fair. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Verified electrical wires are secured. **System Performance:** * Measured a return air temperature of 75.0°F and a supply air temperature of 113.0°F. * Cleared the condensate drain line and confirmed it is strapped down. * Restored power to the units. Tall
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Checked the pleated 1" filter (20x25). * Verified the indoor coil is clean and in fair condition. * Confirmed the blower wheel and electrical wires are secured and in good condition. * Inspected the primary and secondary drain pans, which are in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in fair condition. * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. **System Performance:** * Measured a return air temperature of 70.0°F and a supply air temperature of 155.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Confirmed the drain line is strapped. * Restored power to the units.
Today I arrived on site and performed a winter time tune up on your system, and it is working properly at this time. **Indoor Unit (Package Unit):** * Verified the unit is a package unit located inside. * Replaced the 24x36x1 antimicrobial filters with customer-supplied spares. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Package Unit):** * Verified the unit is a package unit located on the side of the house. * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components (Inspected and in Good Condition):** * Blower Wheel * Ductwork * El
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Observed the indoor unit to be in fair condition. * Noted the filter size as 18x24x1. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Package Unit):** * Observed the outdoor unit to be in fair condition. **Electrical Components:** * Verified the inducer draft motor, electrical wiring, and furnace control board are operating within manufacturer specifications. **System Components (Good Condition):** * Confirmed the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, ductwork, and electrical wires are secured and in good working order. **Testing & Measurements:** * Carbon monoxide levels measured at 0.00 PPM. * Return air temperature recorded at 67.0°F. * Supply air temperature recorded at 123.0°F. **Condensate Drain System:** * Cleared the drain line and cleaned out the primary pan. * Confirmed
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Observed the indoor coil in fair condition and brush cleaned it. * Noted customer has spare filters (20x20x1) and will replace them. **Outdoor Unit (Package Unit):** * Observed the outdoor coil in fair condition. * Tested and inspected the inducer draft motor, electrical wiring, and defrost control board; all are working within manufacturer's specifications. * Inspected the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. **System Performance:** * Measured carbon monoxide levels at 0.00 PPM. * Recorded a return air temperature of 68.0°F and a supply air temperature of 125.0°F. * Cleaned out the primary drain pan of the condensate drain system. * Confirmed the drain line is strapped and secured. * Tested thermostat operation and restored po
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet. * Observed the unit to be in fair condition. * Confirmed the indoor coil was clean. * Checked the 16x20x4 pleated filter. * Customer has spare filters and will replace it themselves. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the unit to be in fair condition. * Confirmed the outdoor coil was clean. **Electrical Components:** * Tested and inspected the following components, all operating within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **System Components:** * Inspected the following components, all in good working order: * Blower Wheel * Primary Drain Pan * Electrical Wires Se
Customer approved the estimate for a new motor module replacement. I returned Friday, December 5 with the motor module and installed it after installing it I checked your system operations. Your system is operating properly at this time .
Today I arrived on site and performed the following maintenance and inspection tasks: **Indoor Unit (Garage):** * Verified the indoor unit's location and type. * Checked the pleated 1" filter (20 x 30) and noted its condition. * Observed the indoor coil's condition. * Serviced the whole home area unit. **Outdoor Unit (Side of House):** * Verified the outdoor unit's location and type. * Observed the outdoor coil's condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires; all are in good condition and working properly. **System Testing & Adjustments:** * Measured a return air temperature of 71.0°F
Today I arrived on site and performed a winter time tune up on your system, and it is working properly at this time. **Indoor Unit (Air Handler):** * Verified the air handler is located in the closet. * Confirmed the unit services the whole home. * Replaced the 24x24x1 antimicrobial filter with a spare provided by the customer. * Observed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is located in the back yard. * Cleaned the outdoor coil, which is now in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components (Inspected and Working):** * Confirmed th
Today I arrived on site and performed a winter time tune up on the system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic/Garage):** * Checked the pleated 1" filter (18x25 size). * Observed the indoor coil in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil in fair condition. * Tested and confirmed proper operation of: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected and confirmed good condition of: * Blower Wheel * Electrical Wires Secured * Primary Drain Pan * Secondary Drain Pan **System Performance:** * Return air temperature measured at 76.0°F. * Supply air temperature measured at 135.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch. * Confirmed the drain line is strapped. * Re
Replaced blower motor under P&L warranty. Tested the system and it is heating properly at this time.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Confirmed overall equipment condition is good. * Observed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **Inspected Components (Good Condition):** * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. **Airflow and Temperature:** * Measured a return air temperature of 73.0°F and a supply air temperature of 121.0°F. **Condensate Drain System:** * Cleared the drain line and cleaned out the primary pan. * Tested the safety switch to ensure proper function.
Found a customer’s heat pump split system, not heating properly due to a bad indoor motor module. The motor and module was still covered under a manufacturer part warranty only however there was a labor charge. I sent an estimate for labor to install the new motor. The estimate was approved. After installing the new motor and module, I tested your system operations and your system is operating properly at this time.
Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **System Overview** * Overall equipment condition: Fair * Unit services: Whole Home * Indoor unit location/type: Crawl Space, Attic * Outdoor unit location: Back Yard **Filtration** * Filter type: Pleated 1" * Filter size: 20x20 * Filter checked today **Coil Condition** * Indoor coil condition: Fair * Outdoor coil condition: Fair **Electrical Components** * Tested and inspected: Blower Motor, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Blower Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, Electrical Wiring; all working properly within manufacturer's specs. **Component Inspection** * Inspected and found in good condition: Blower Wheel, Secondary Drain Pan, Primary Drain Pan, Electrical Wires Secured. **Temperature Readings** * Return air temperature: 70.0 Degrees Fahrenheit * Supply air temperature: 1
Today I arrived on site and completed a winter tune-up on your system. Here's a summary of the work performed: **Indoor Unit (Air Handler in Closet):** * Replaced the pleated 1" filter (size 20x25x1) using customer-supplied spare filters. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in good condition. * Tested and inspected the following electrical components, confirming they are working within manufacturer specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected the following components and confirmed they are in good working order: * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Measured a return air temperature of 69.0°F and a supply air temperature of 92