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Very knowledgeable. explained everything that he was doing very good personality
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We paid for service contract that included for the filters to be replaced or cleaned. Tech did not bother to clean the filter in the air handle. He did ask if I had other filters that needed replacing. Why not check and see if they needed replacement? Do better!
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Serviceman was very professional and answered all questions regarding the maintenance service. Made sure all was satisfactory explained
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Brenden is a very respectful young man. He seem to be very knowledgeable and performed his duties on a timely basis. Keep him.
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They arrived on time and explained what they were going to do. They were very polite and thorough.
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Hunter did a great job. He was thorough and explained everything to me
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Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler - Garage, Attic): Observed the indoor unit to be in fair condition. Noted filter size as 18x18x1 and 14x14X1. Customer declined filters and will provide their own. Observed the indoor coil to be in fair condition. Inspected the blower wheel, primary drain pan, electrical wires, and ductwork, and found them to be in good condition and working properly. Outdoor Unit (Heat Pump - Side of House): Observed the outdoor unit to be in fair condition. Electrical Components: Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. All components are working properly within manufacturer's recommended specifications. System Testing & Adjustments: Measured a return air temperature of 73.0 Degrees Fahrenheit and a supply air temperature of 120.0 Degrees F
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Furnace in Attic):** * Verified the overall equipment condition as good. * Condition of Indoor Coil: Good, Clean * Washed the washable filter (18x18x1 pleated 1" filter). **Outdoor Unit (Straight Cool on Side of House):** * Condition of Outdoor Coil: Good, Clean * Cleaned the Outdoor Coil. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring within manufacturer's specifications. **System Components (Inspected and Working):** * Confirmed good condition and proper operation of the blower wheel, secondary drain pan, primary drain pan, secured electrical wires, and ductwork. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Me
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Observed the indoor unit to be in fair condition. Verified the pleated 20x25x5 filter was checked today. Determined the condition of the indoor coil is fair. Outdoor Unit (Heat Pump in Back Yard): Observed the outdoor unit to be in fair condition. Cleaned the outdoor coil. Electrical Components: Tested and confirmed the following components are working properly within manufacturer's specifications: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. System Components: Inspected and confirmed the following components are in good condition and working properly: Blower Wheel, Secondary Drain Pan, Primary Drain Pan, Electrical Wires Secured, and Ductwork. System Testing: Measured a return air temperature of 70.0°F and a suppl
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Air Handler (Crawl Space):** * Verified the unit services the whole home. * Checked the pleated 20x20x4 air filter (2-6"). * Noted the customer needs spare filters and requested we provide them for a charge. * Confirmed the indoor coil is clean and in good condition. **Heat Pump (Back Yard):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the following electrical components, all working within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected the following components, all in good working condition: * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured * Ductwork * Measured a return air temperature of 73.0°F an
02/20/2026- I arrived on site to find the outdoor unit tripped on a failed rotor lockout safety code. I verified that the equipment itself is within spec and I confirmed that the unit and disconnect is being fed 214 volts rather than the 240 volts that the unit should be receiving. I was able to reset the error code and get the unit running, however the issue still has the potential of showing up again due to this high voltage issue. This issue is not our jurisdiction since it is further down the high voltage circuit than the unit and disconnect boxes. Due to this I informed the manager to contact an electrician to find what is stealing the voltage. I the customer needs us for anything they can contact us but this is an issue with the high voltage being fed to the unit. The unit is currently operational.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Garage/Attic): Observed the indoor unit to be in fair condition. Noted filter size as 20x25. Customer declined filters and will provide their own; current filter is pleated 2-6". Observed the indoor coil to be in fair condition. Outdoor Unit (Heat Pump on Side of House): Observed the outdoor coil to be in fair condition. Electrical Components: Tested and confirmed proper operation within manufacturer specifications for: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring System Components: Inspected and confirmed good working condition of: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork System Readings & Adjustments: Measured return air temperature at 74.0°F and supply air temperature at 101.0°F. Cleaned out primary pan and cleared drain line. Tested sa
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Furnace):** * Verified the unit is in good condition. * Checked the pleated 20x25x4 air filter and found it in good condition. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Straight Cool):** * Verified the unit is in good condition. * Cleaned the outdoor coil, which is now in good condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed good condition and proper operation of the blower wheel, primary drain pan, secured electrical wires, ductwork, burners, exhaust flue, and heat exchanger. **System Performance:** * Measured a return air temperature of 71.0°F and a supply air temperature of 49.8°F. * Cleared the condensate drain
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in the closet, the air handler services the whole home. Checked the pleated 1" filter (20x20x1); condition is fair. Indoor coil condition is fair. Outdoor Unit (Heat Pump): Located on the side of the house. Cleaned the outdoor coil; condition is now fair. Electrical Components: Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. System Components: Inspected the blower wheel, primary drain pan, secured electrical wires, and ductwork; all are in good condition and working properly. System Performance: Return air temperature: 71.0°F. Supply air temperature: 106.5°F. Cleared the condensate drain line and tested the safety switch. Confirmed
Today I performed a winter time maintenance on your HVAC equipment. Overall everything looked to be in fair to poor condition. I started off checking the difference in temperature between supply and return air. I observed a return air temp of 70° while supply air was 59°F. This is a low temperature split for the efficiency rating of your unit, which tells me there’s something going wrong. The indoor conditioning (evaporator) coil was relatively clean considering the age, but in poor condition. I checked the operation of the compressor, condenser fan and their respective capacitor. Everything was within manufacturer specifications. Pressures looked low, I couldn’t read subcool and superheat due to there being no access to the compressor aside from the top where the fan is. I finished up treating the drain with chemical to prevent a clog. I have scheduled a service and new unit quote appointment for you on Monday 2/23/25. Thank you for choosing
Today I arrived on site and performed a winter time tune up on the system. Here's a summary of the work completed: **Unit Inspection:** * Observed the overall equipment condition as fair. * Located the indoor unit in the garage. * Located the outdoor unit on the side of the house. * Confirmed the unit services the whole home. * Observed the condition of the indoor and outdoor coils as fair. **Component Testing & Inspection:** * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires, noting they are in good condition and working properly. **Measurements:** * Recorded a return air temperature of 76.0 degrees Fahrenheit. * Recorded a supply air temperature of 53.0 degrees Fahrenheit. **Condensate Drain System:** *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Verified overall equipment condition as good. * Confirmed pleated 1" filter in place; customer to replace filter. * Observed indoor coil in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed outdoor coil in good condition. * Tested and verified proper operation of blower motor, condenser fan motor, compressor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed blower wheel and primary drain pan are in good working condition. * Cleared drain line and cleaned out primary pan. * Confirmed drain line is strapped. **Measurements:** * Return air temperature: 74.0°F. * Supply air temperature: 100.0°F. **Additional Actions:** * Dusted and tested thermostat operations. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-15F7-CAC999106B3C46B9AE10E7D880C3141D
02/20/2026- I arrived on site to find the condenser fan motor functioning properly and without issue, however the customer wanted to make sure that the noise of it running was no issue. I re-tightened the fan blade to the motor shaft to ensure that it wasn’t loosening. I also confirmed that the motor is functioning correctly and within electrical specifications. I informed the customer that the unit is working properly and wasn’t seized up at all. I informed the customer to keep an eye on the unit and to contact us if it either gets worse or stops working. However the unit is working properly at the time of service.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Furnace in Attic Closet): Observed the indoor unit to be in fair condition. Noted filter size as 20x25. Customer will provide their own filters. Observed the indoor coil to be in fair condition. Outdoor Unit (Straight Cool in Back Yard): Observed the outdoor unit to be in fair condition. Electrical Components (Tested and Working): Verified proper operation of the blower motor, inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, electrical wiring, and furnace control board. System Components (Inspected and Working): Confirmed the blower wheel, primary drain pan, electrical wires, ductwork, burners, exhaust flue, and heat exchanger are in good condition and working properly. Carbon Monoxide Test: Tested for carbon monoxide, resulting in 0.00 PPM. Temperature Readings: Recorded a return air te
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic/Garage): Checked the 20x20x4 pleated filter and noted its condition. Inspected the indoor coil and noted its condition. Outdoor Unit (Heat Pump on Side of House): Inspected the outdoor coil, cleaned it, and noted its condition. Electrical Components: Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. System Components: Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. Confirmed the condensate drain line is strapped. Cleared the drain line and tested the safety switch. Measurements: Measured the return air temperature at 72.0°F and the suppl
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Crawl Space):** * Observed the indoor unit to be in fair condition. * Replaced the pleated 1" filter (size N/A). * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil to be in fair condition. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and electric heat strip kit safeties; all are working properly within manufacturer's recommended specifications and amperages. **System Components:** * Inspected the blower wheel, primary drain pan, electrical wires (secured), and ductwork; all are in good condition and working properly. * Confirmed the drain line is strapped. **Measurements and Adjustments:** * Return air temperature: 71.0 Degrees Fahrenheit. * Supply air temperature: 115.0