Robert went the extra effort when insulation fell out of the ceiling when he went to check on the air handler in the attic. He even installed a new bulb in the attic. Job well done
Technician was thorough and knowledgeable. He provided great service. He is a great employee.
Aidan was very informative and helpful with helping me understand what he was doing and he gave a great report! Wonderful customer service.
Very polite and professional which s why we use Benson's
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic - West Side):** * Replaced the pleated 1" filter (20x20x1). Customer provided the spare filters. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil is in fair condition. * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, and contactor. * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **System Performance:** * Measured a return air temperature of 75.0°F and a supply air temperature of 106.0°F. * Cleared the condensate drain line and tested the safety switch. * Confirmed the drain line is strapped. * Tested thermostat operation and restored power to the units. Today I arrived on site and performed
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the crawl space. * Observed the overall condition as fair. * Replaced the 20x20x1 antimicrobial filter with a spare provided by the customer. * Observed the condition of the indoor coil as fair. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the overall condition as fair. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, primary drain pan, and electrical wires; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety swit
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Garage):** * Observed the overall condition as fair. * Verified the filter size as 20x20 with a pleated 1" filter. * Determined the indoor coil condition to be fair and clean. **Outdoor Unit (Heat Pump on Side of House):** * Determined the outdoor coil condition to be fair and clean. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within specifications. **Inspected Components (Good Condition):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. *
10/16/2025- I arrived on site for the follow up and found an intermittent issue with the condenser PCB control board and I also found the condenser fan motor getting hot. Even though all equipment was working properly while I was on location, this issue happens occasionally and will keep the unit off due to a safety lockout. I have tested the unit multiple times today and the issue has only occurred when I first arrived on location. Due to these intermittent problems and the fact this unit is covered under warranty according to Daikin, I recommended that we replace both the PCB and the fan motor to ensure that no issues remain in this unit. The customer agreed, so I have emailed the estimate for both components replacement. The customer said that if this issue happens again he would sign or call to approve of the estimates I sent today.
Today I arrived on site and performed the following maintenance: **Indoor Unit (Furnace in Garage):** * Replaced the accordion filter (size 401 apr). * Customer requested additional filters for future service. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Straight Cool on Side of House):** * Confirmed the outdoor coil is in good condition. **System Components:** * Inspected and confirmed the blower wheel, burners, exhaust flue, heat exchanger, and electrical wires are secured and in good working order. * Cleared the drain line and cleaned out the condensate pump. **Testing & Measurements:** * Tested for carbon monoxide; result was 0.00 PPM. * Measured return air temperature at 75.0°F and supply air temperature at 114.4°F. **Additional Actions:** * Dusted the thermostat and restored power to the units. * Tested thermostat operation. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-EE1C-B03FC3C6A68E4DE7856F
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Furnace in Crawl Space): Replaced the 20x25 pleated filter. Confirmed the indoor coil is clean and in good condition. Outdoor Unit (Straight Cool on Side of House): Verified the outdoor coil is clean and in good condition. Tested and inspected the blower motor, inducer draft motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. Inspected the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, and secured electrical wires; all are in good condition and working properly. System Performance: Carbon monoxide levels tested at 0.00 PPM. Measured a return air temperature of 76.0 Degrees Fahrenheit and a supply air temperature of 129.0 Degrees Fahrenheit. Condensate Drain System: Cleared the drain line, cleaned out th
Today I arrived on site and performed a summer tune-up, ensuring the system is currently working properly. **Indoor Unit (Attic/Garage):** * Verified the unit services the whole home. * Replaced the pleated 2-6" filter (size SG600). * Checked the new filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil to be in fair condition. **Electrical Components (Tested & Working):** * Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **Components (Inspected & Working):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good working condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan and secondary pan. * Tested the safety switch
Today I arrived on site and performed a winter tune-up on your system. Here’s a summary of the work completed: **Air Handler (Indoor Unit):** * Located in the attic closet. * Replaced the 1" pleated filter (size 12x24). * Observed the indoor coil to be in fair condition. **Heat Pump (Outdoor Unit):** * Located in the backyard. * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Confirmed the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan are in good working order. **System Performance:** * Measured a return air temperature of 77.0°F and a supply air temperature of 55.0°F. * Cleared the condensate drain line. * Cleaned out the primary pan and tested the safety switch. * Restored power to th
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Attic Air Handler):** * Observed the unit to be in fair condition. * Confirmed the filter size as 20x25. * Noted the customer replaced the pleated 1" filter prior to maintenance. * Observed the indoor coil to be in fair and clean condition. * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. **Outdoor Unit (Side of House Heat Pump):** * Observed the unit to be in fair condition. * Observed the outdoor coil to be in fair and clean condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's recommended specifications. **Condensate Drain System:** * Clear
Today I performed a wintertime tuneup on your air conditioning system in Tallahassee. Everything is working properly at this time.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Air Handler Service: Located in the attic. Replaced the pleated 1" filter with a spare the customer had (size 20x20x1 and 12x12x1). Confirmed the indoor coil is clean and in good condition. Verified the blower wheel, primary drain pan, secondary drain pan, and electrical wires are secured and in good condition. Condenser Service: Located on the side of the house (heat pump). Cleaned the outdoor coil, which is now in good condition. Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. System Checks: Cleared the condensate drain line. Cleaned out the primary and secondary pans. Tested the safety switch. Confirmed the drain line is strapped. Measured a return air temperature of 71.0°F and a supply air temperature of 111.5°F.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Filter: Washed the 20x20x4 washable filter. * Coil: Noted the indoor coil is in fair condition. **Outdoor Unit (Heat Pump - Side of House):** * Coil: Noted the outdoor coil is in fair condition. * Electrical Components: Tested and confirmed the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring are working properly. **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, ductwork, and electrical wires are secured and in good condition. * Condensate Drain System: Cleared the drain line, cleaned out the primary pan, and tested the safety switch. * Drain Line: Confirmed the drain line is strapped. **Testing & Adjustments:** * Return Air Temperature: Measured 74.0 Degrees Fahrenheit. * Supply
View visual findings from this job here - https://visionshare.xoi.io/?id=XA-3DDB-E4115C3A852845A6BB6E3227E0AADAC1 Today, I arrived on site to perform maintenance on the HVAC system. * Overall equipment condition is fair. * Indoor unit is a package unit located inside the home. * Filtration system features a pleated 1" filter, which was replaced today. * Filter size is 12x24x1. * Condition of the indoor coil is fair. * Outdoor unit is also a package unit located in the back yard. * Condition of the outdoor coil is fair. Electrical components were tested and found to be functioning properly: * Blower Motor * Inducer Draft Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Furnace Control Board Inspections revealed the following: * Blower Wheel, Primary Drain Pan, and Electrical Wires are in good condition and working properly. * No components were found in poor condition. Carbon monoxide testing was not applicable. *
Today I arrived on site and performed a summer tune-up. The system is currently working properly. **Indoor Unit Service** * Located in the attic, servicing the whole home. * Checked the 20x25 pleated filter; it's a washable type. * Observed the indoor coil is in fair condition. **Outdoor Unit Service** * Located on the side of the house. * Observed the outdoor coil is in fair condition. **Electrical Components** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working within manufacturer specifications. **System Components** * Inspected the blower wheel, secondary drain pan, electrical wires, ductwork, and primary drain pan; all are in good condition. **Condensate Drain System** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirmed the dr
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: Air Handler Service: Replaced the pleated 1" filter (2-20x20x1, 1-14x14x1). Confirmed the indoor coil is in good, clean condition. Verified the blower wheel, primary drain pan, and electrical wires are secured and in good condition. Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. Condenser Service: Cleaned the outdoor coil, which is in good condition. Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and defrost control board; all are working properly within the manufacturer's recommended specifications. Confirmed the drain line is strapped. Additional Checks: Return air temperature: 72.0 Degrees Fahrenheit. Supply air temperature: 118.0 Degrees Fahrenheit. Dusted the return grills and thermostat. Checked the batteri