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The technicians worked very efficiently and professionally, with great care in entering/exiting the house and attention for all details we pointed them to. They explained everything they did and answered all our questions. Great service!
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Great service on time! Thank you, Lee!
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Professional, friendly, efficient service. Represented your company very well
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Robert was 5 stars in providing my air and heat maintenance!
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Tiara was very, very professional, competent, and through. My husband and I was very impressed and pleased with service rendered
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Junior is simply the best technician I’ve ever had. Kept me apprised of everything he did, was courteous and very professional.
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The service technician was courteous and provided excellent service.
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It is refreshing to see a company such as Benson hiring women. Tiara and her coworker efficient, professional and extremely polite. They cleaned up after themselves. Both Benson employees were a joy. Refreshing to see employees whose smiles are genuine and not forced.
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Today I arrived on site and performed a winter time tune up on the system. **Indoor Unit (Package Unit, Crawl Space, Air Handler):** * Verified the unit services the whole home. * Replaced the pleated 2-6" filter (size 20x25). * Confirmed the indoor coil condition as fair. **Outdoor Unit (Side of House, Package Unit, Front Yard, Heat Pump):** * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **Component Inspection:** * Confirmed the following components are in good condition and working properly: * Blower Wheel * Electrical Wires Secured * Primary Drain Pan * Secondary Drain Pan **System Checks:** * Recorded a return air temperature of
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit Service (FURNACE 1 & FURNACE 2):** * Located the indoor units in the closet and noted their condition as fair. * Serviced the units that handle the downstairs and upstairs areas. * Washed the washable 20x25x5 filters today, and the indoor coils are clean and in fair condition. **Outdoor Unit Service (FURNACE 1 & FURNACE 2):** * Located the straight cool outdoor units on the side of the house and noted their condition as fair. * The outdoor coils are clean and in fair condition. **Electrical Component Testing:** * Tested and confirmed the inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working properly within manufacturer's specifications. **Component Inspection:** * Inspected the blower wheel, burners, exhaust flue, heat exchang
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Washed the washable filter (size 20x25x5). Observed the indoor coil to be in fair condition. Outdoor Unit (Heat Pump on Side of House): Cleaned the outdoor coil. Observed the outdoor coil to be in fair condition. Electrical Components (Tested and Working): Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor. Confirmed electrical wiring is working properly. System Components (Inspected and Working): Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good condition and working properly. Condensate Drain System: Cleared the drain line and tested the safety switch. Verified the drain line is strapped down. Temperature Readings: Measured a return air temperat
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Closet):** * Confirmed the unit services the whole home. * Checked the antimicrobial filter; customer will replace it with their own spare filters (sizes 12x24x1 and 12x18x1). * Verified the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, heat exchanger, primary drain pan, and electrical wires; all are in good condition and working properly. **System Performance:** * Return air temperature: 70.0°F. * Supply air temperature: 99.5°F. * Cleared the condensate drain line and cleaned out the primar
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Garage):** * Checked the pleated 1" filter; customer will replace it with their own spare filters. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump, Side of House):** * Found the outdoor coil to be in fair condition and clean. **Electrical Components:** * Verified the blower motor, heat strip kit, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, defrost control board, and electric heat strip kit safeties are working within manufacturer specifications. **System Components:** * Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition and working properly. **System Readings & Adjustments:** * Measured a return air temperature of 70.0°F and a supply air temperature of 141.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Tested t
Today I arrived on site and performed a winter-time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Crawl Space - West Side):** * Verified the unit is in good condition. * Checked the pleated 20x25x4 filter (2-6") and confirmed it's in good condition. * Confirmed the indoor coil is clean and in good condition. * Inspected the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good working order. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the unit is in good condition. * Confirmed the outdoor coil is clean and in good condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Checks:** * Return air temperature: 68.0°F. * Supply air temperature: 129.0°F. * Cleared the condensate drain line and cleaned out the primary pa
Performed a winter time tune up on the hvac equipment. Testing system operations, component amperage’s, capacitor ratings, cleared the drain lines, changed all 4 pleated filters, washed the mini split filters, dusted the return grills, and tested the thermostats. I brought a case of 16x20x1 filters since I used the last one during last maintenance, I put them in the storage room. The systems are working properly at this time. Billable
Customer stated that the thermostat had an error for not being able to connect to the outdoor temperature sensor. Found the sensor to be bad. Replaced sensor and thermostat connected to it. Thank you for your business.
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Checked the pleated 1" filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump in Back Yard):** * Cleaned the dirty outdoor coil chemically. * Repaired compressor wire. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. **System Components:** * Verified the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan are in good condition and working properly. * Cleared the condensate drain line and confirmed it is properly connected and strapped. **Measurements:** * Measured a return air temperature of 77.0°F and a supply air temperature of 104.0°F. **Additional Actio
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the attic closet. * Type: Air Handler. * Filtration system is washable and was cleaned today. * Filter size: 20x25. Outdoor Unit Details: * Located on the side of the house. * Type: Heat Pump. * Outdoor coil condition was good but dirty; cleaned today. Electrical Components: * Blower Motor, Inducer Draft Motor, Condenser Fan Motor, Compressor, Furnace Control Board, and Electrical Wiring tested and are functioning properly within manufacturer specifications. * No components were found to be malfunctioning. Inspections: * Blower Wheel, Burners, Exhaust Flue, Heat Exchanger, and Electrical Wires secured are in good condition. * No components were found in poor condition. Testing Results: * Carbon Monoxide levels at 0.00 PPM. * Return Air Temperature: 73.0°F. * Supply Air Temperature: 1
Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **Filtration:** * Checked the 20x25 pleated filter. * Washed the washable filter. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and working properly. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Confirmed the drain line is strapped. **Measurements:** * Return air temperature: 65.0 Degrees Fahrenheit. * Supply air temperature: 109.0 Degrees Fahrenheit. **Additional Actions:** * Dusted the thermostat. * Res
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in the closet, servicing the whole home. Replaced the pleated 1" filter (20x20x1) using customer-supplied spare filters. Observed the indoor coil to be in fair condition. Outdoor Unit (Heat Pump): Located on the side of the house. Cleaned the outdoor coil, which was in fair condition. Electrical Components: Tested and confirmed proper operation within manufacturer specifications for: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring System Components: Inspected and confirmed good working condition for: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork System Readings & Adjustments: Return air temperature: 71.0°F. Supply air temperature: 120.5°F. Cleared the condensate drain line and tested the safety switch. Confirmed t
Today I arrived on site and completed the following maintenance: **Indoor Unit (Air Handler - Garage):** * Verified the indoor coil is clean and in good condition. * Replaced the 20x25x4 pleated filter (2-6"). * Confirmed the customer needs additional filters and wants them provided for a charge. **Outdoor Unit (Heat Pump - Side of House):** * Confirmed the outdoor coil is in good condition. * Verified the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring are working within manufacturer's specifications. **System Components:** * Confirmed the blower wheel, heat exchanger, primary drain pan, and electrical wires are secured and in good condition. * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch. * Verified the drain line is strapped. **Measurements:** * Recorded a return air temperature of 72.0°F and a supply ai
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - 1st Floor):** * Verified the air handler's overall condition as good. * Washed the washable 20x25x5 filter. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Heat Pump - Side of House):** * Verified the heat pump's overall condition as good. * Confirmed the outdoor coil is in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components (Inspected and Working):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the crawl space, servicing the east side. * Replaced the 20x25x4 pleated filter with a customer-provided spare. * Noted the indoor coil is in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Noted the outdoor coil is in fair condition. **Electrical Components:** * Verified the blower motor, heat strip kit, and electrical wiring are operating within manufacturer specifications. **System Components:** * Confirmed the secondary and primary drain pans are in good working order. * Ensured electrical wires are secured. * Observed the ductwork is in poor condition. **System Readings & Adjustments:** * Measured a return air temperature of 65.0°F and a supply air temperature of 80.0°F. * Cleaned out the condensate pump. * Confirmed the condensate drain line is connected and strapped. * Restored power