Amazing attention to detail and takes pride in doing everything the right way.
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Robert was professional, thorough, and engaging. He was interested in doing a great job…and delivered on all fronts.
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Tiara provided outstanding service performing pm on our HVAC. Notification of arrival time was very helpful. Answered my questions without hesitation.
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He arrived on time, did his service, and left in a professional manner
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Robert arrived on time and explained what he would be doing with the system. He completed the tasks even in spite of a slight rain. Very personable and friendly.
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Junior arrived on time after an alert call, went straight to work and was very efficient and conscientious. Explained what he did.
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Hunter was knowledgeable, professional, efficient and personable in taking care of our HVAC servicing.
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Robert was an exceptionally pleasant and eager technician.
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Brenden Noble was on time and efficiently performed the maintenance.
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Lee is very sociable and friendly. I got the impression she is still new with Benson's, but she was very conscientious about her service. She may have taken more time than other more experienced techs have, but in my opinion she did a thorough job. I had no issues with her at all.
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Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: * **Unit Assessment:** * Determined the overall equipment condition to be fair. * Located the indoor unit in the closet and the outdoor unit on the side of the house. * Confirmed the unit services the whole home. * **Filtration:** * Checked the pleated 2-6" and pleated 1" filters. * Observed the filter size is 20x25. * **Coil Inspection:** * Noted the indoor and outdoor coils are in fair condition. * **Electrical Components:** * Tested and confirmed the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working properly within manufacturer specifications. * **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires a
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: **Indoor Unit (Air Handler):** * Verified the air handler is in good condition. * Confirmed the pleated 20x25x4 air filter is the correct size and checked its condition. * Determined the indoor coil is in good condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is in good condition. * Determined the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed the blower motor, condenser fan motor, compressor, contactor, and electrical wiring are working properly within manufacturer specifications. **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, and primary drain pan are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Cleaned out the secondary pan. * Tested the safety switch
Customer claimed a motor was failing on one of the outdoor units. Found the downstairs condenser to have a melted disconnect and weak 70/5 capacitor reading 50/3.8. The upstairs condenser had a dirty coil. Cleaned the condenser coil on unit model:SSZ140241BA serial:1502615714 Replaced the bad capacitor and burnt/melted disconnect on condenser model:SSZ140601AJ serial:1502534915. Found the downstairs condenser to be making a loud noise on startup due to failing bearings. Estimate is attached to replace compressor and a comfort consultant will be out to quote a new system as the unit is 10 years old and has no warranty. Thank you for your business.
Today I arrived on site and performed a winter time tune up on your system. Here’s a summary of the work completed: * **Filtration:** * Replaced the pleated 1" filter (20x25x1) with a spare the customer provided. * Checked the new filter. * **Indoor Unit (Furnace in Attic/Garage):** * Confirmed the indoor coil is in good condition. * **Outdoor Unit (Straight Cool on Side of House):** * Confirmed the outdoor coil is in good condition. * **Electrical Components:** * Tested and inspected electrical wiring; all working within manufacturer's specifications. * **System Components (Inspected and in Good Condition):** * Blower wheel, burners, exhaust flue, heat exchanger, secondary drain pan, primary drain pan, electrical wires secured, and ductwork. * **Carbon Monoxide Testing:** * Tested for carbon monoxide; result was 0.00 PPM. * **Temperature Readings:** * Return air temperature: 75.0 Degrees Fahrenheit. * Supply air temp
Customer approved estimate to replace parts. I returned when the parts arrived on Tuesday, December 23 to install a new inducer draft motor high limit switch and pressure switch. After installing the new parts I tested your system operations and your system is operating properly at this time. The house was 56° when I arrived and was satisfied at 68° by the time I left. Your system is operating properly at this time .
Today I arrived on site and performed a winter tune-up on the whole-home system. **Indoor Unit (Attic):** * Checked the pleated 1" filter (20x25) and noted its condition. * Observed the indoor coil's condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil's condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working within manufacturer specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires; all are in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Measurements:** * Recorded a return air temperature of 64.0°F and a supply air temperature of 134.0°F. **Additional Acti
12/23/2025- I arrived on site to check the unit to make sure there are no other issues after the coil has thawed out. I checked all electrical components and found them all in spec. I verified that the drain line was clear and draining properly as well as replaced the air filters. I checked the unit multiple times in both heat and cool mode in all stages of operation and found no issues whatsoever. The unit is no functioning, running, and turning off properly. I have confirmed that the unit is functioning correctly at the time of service. I informed the customer and charged the card on file for the diagnostic.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Air Handler Service:** * Replaced the existing 20x20x4 pleated filter with a new one provided by the customer. * Confirmed the air handler is located in the garage. **Heat Pump Service:** * Confirmed the heat pump is located on the side of the house. **Electrical Component Testing:** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and defrost control board are all functioning within manufacturer specifications. * Confirmed electrical wiring is working properly within manufacturer specifications. **Component Inspection:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and ductwork, all found to be in good condition. * Secured electrical wires. * Cleared the condensate drain line and confirmed it is properly connected and str
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Checked the pleated 1" filter (16x24x1) and noted its condition as fair. Observed the indoor coil condition as fair. Outdoor Unit (Heat Pump on Side of House): Observed the outdoor coil condition as fair. Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor start capacitor, fan run capacitor, compressor run capacitor, contactor, and electrical wiring; all components are working properly within manufacturer's specifications. Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all components are in good condition and working properly. System Performance: Measured a return air temperature of 75.0°F and a supply air temperature of 120.0°F. Cleared the condensate drain line and tested the safety switch. Confirmed the drain line is strapped. Additional
Today I arrived on site: * **Equipment Assessment:** * Confirmed the Furnace is located in the attic and services the whole home. * Observed the overall equipment condition is good. * **Filtration System:** * Checked the Respicare filter. * Noted the customer needs additional filters and wants them provided for an additional charge.
Today I arrived on site and performed a winter time tune up on your system. The overall equipment condition is good, and it is working properly at this time. * **Filtration:** * Checked the pleated 1" filter in the air handler located in the attic. * Replaced the filter with a 14x24x1 filter provided by the customer. * Washed the washable filter. * **Coils:** * Verified the indoor coil is clean and in good condition. * Verified the outdoor coil on the heat pump located on the side of the house is clean and in good condition. * **Electrical Components (Tested and Working):** * Confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. * **Component Inspection (Good Condition):** * Verified the blower wheel, ductwork, secured electrical wires, primary drain pan, and secondary dr
Installed a new 12K BTU Daikin Mini Split Heat Pump in the room above the garage. The new system comes with a 10 year parts and 1 year labor warranty.
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Attic):** * Replaced the 20x25 pleated filter. * Checked the filtration. * Observed the indoor coil in fair condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil in fair condition. * Confirmed the drain line is strapped. **Electrical Components:** * Tested and confirmed proper operation of: Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. **System Components:** * Inspected and confirmed proper operation of: Blower Wheel, Secondary Drain Pan, Primary Drain Pan, and Electrical Wires Secured. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Cleaned out the condensate pump. **System Readings:** * Retur
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Maintenance Actions: Filtration: Replaced the pleated 20x25x5 filter. Customer requested additional filters for future service. Condensate Drain System: Cleared the drain line, tested the safety switch, and cleaned out the condensate pump. Confirmed the drain line is strapped. Electrical Components: Inspected and tested the inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, furnace control board, and electrical wiring. All components are working properly within manufacturer's specifications. System Components: Inspected the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, electrical wires, and ductwork. All components are in good condition and working properly. Testing: Tested for carbon monoxide, resulting in 0.00 PPM. Temperature Readings: Recorded a return air tempe
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Laundry Room Closet):** * Replaced the pleated 1" air filter (18x18) with a spare provided by the customer. * Observed the indoor coil is dirty and in poor condition; recommended a duct cleaning. **Outdoor Unit (Heat Pump on Side of House):** * Determined there was no data tag. * Observed the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working properly within manufacturer's specifications. **System Components:** * Inspected and confirmed the blower wheel, primary drain pan, electrical wires are secured, and ductwork are in good condition and working properly. **Temperature Readings:** * Recorded a ret