Courteous and efficient service from competent technicians.
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Amazing attention to detail and takes pride in doing everything the right way.
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Robert was professional, thorough, and engaging. He was interested in doing a great job…and delivered on all fronts.
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Tiara provided outstanding service performing pm on our HVAC. Notification of arrival time was very helpful. Answered my questions without hesitation.
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He arrived on time, did his service, and left in a professional manner
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Robert arrived on time and explained what he would be doing with the system. He completed the tasks even in spite of a slight rain. Very personable and friendly.
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Junior arrived on time after an alert call, went straight to work and was very efficient and conscientious. Explained what he did.
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Hunter was knowledgeable, professional, efficient and personable in taking care of our HVAC servicing.
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Robert was an exceptionally pleasant and eager technician.
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Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Garage):** * Verified the unit services the whole home. * Confirmed the indoor coil is clean and in good condition. * Replaced the 20x25x4 pleated filter. * Customer requested additional filters for a charge, as they do not have spares. * Inspected the blower wheel, heat exchanger, primary drain pan, and electrical wires; all are in good working order. * Tested the blower motor, blower run capacitor, and electrical wiring; all are operating within manufacturer specifications. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is in good condition. * Tested the compressor, compressor run capacitor, fan run capacitor, and contactor; all are operating within manufacturer specifications. **System Checks:** * Measured a return air temperature of 73.0°F and a supply air temperature of 105.2°F. * Cle
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (AIR HANDLER):** * Verified the unit is located in the closet. * Confirmed the filter is a pleated 1" type, sized 20x20x1, and checked its condition. * Observed the indoor coil is in fair condition. **Outdoor Unit (CONDENSER):** * Verified the unit is a heat pump located on the side of the house. * Observed the outdoor coil is in fair condition. * Tested and confirmed the following electrical components are working properly: * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Electrical Wiring * Defrost Control Board * Inspected and confirmed the following components are in good condition: * Electrical Wires Secured * Primary Drain Pan * Secondary Drain Pan **System Performance:** * Measured a return air temperature of 68.0°F and a supply air temperat
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Replaced the 20x25 pleated 1" air filter (customer provided). * Verified the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil, now in clean and fair condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, all in good working order: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Ductwork **System Performance:** * Return air temperature: 70.0°F. * Supply air temperature: 120.0°F (125°F with closet door closed). * Cleared the con
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Attic Air Handler):** * Verified the unit is in good overall condition. * Confirmed the indoor coil is clean and in good condition. * Checked the antimicrobial filter (18x18x1). * Customer needs additional filters and will be charged for them. * Inspected the blower wheel, heat exchanger, primary drain pan, secondary drain pan, and secured electrical wires – all in good condition. * Tested the blower motor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **Outdoor Unit (Side of House Heat Pump):** * Verified the unit is in good condition. * Confirmed the outdoor coil is in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Attic Package Unit):** * Verified pleated 20x25x4 filter is in place and checked its condition. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House Heat Pump):** * Observed the outdoor coil to be in fair condition. * Confirmed proper operation of the Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Defrost Control Board, and Electrical Wiring. * Verified the Blower Wheel, Secondary Drain Pan, Primary Drain Pan, and Electrical Wires Secured are in good condition. **System Performance:** * Measured a return air temperature of 70.0°F and a supply air temperature of 111.0°F. * Cleared the condensate drain line and tested the safety switch. * Confirmed the drain line is strapped. * Tested thermostat operation and restored power to the units. Today I arrived on site and performed a wint
Customer said that the unit stopped working shortly after we left on Wednesday. Checked everything out and found the unit was low on refrigerant, 30° superheat when target superheat is 15°. Performed leak search and found the leak to be inside of the condenser coil. Customer approved estimate to replace coil. Ordered coil which should be in on Tuesday. Office will call to schedule when part has arrived. Topped unit off with 2lbs of 410a to get unit running until then. Thank you for your business.
Today I arrived on site and performed a winter tune-up on the system. **Indoor Unit (Furnace in Crawl Space):** * Verified the unit is in good overall condition. * Checked and washed the washable 12x24x1 filter. * Confirmed the indoor coil is clean and in good condition. * Inspected the blower wheel, burners, exhaust flue, and heat exchanger; all are in good working order. * Tested for carbon monoxide; result was 0.00 PPM. * Measured a return air temperature of 74.0°F and a supply air temperature of 99.0°F. * Cleared the condensate drain line and cleaned out the primary pan. **Outdoor Unit (Straight Cool in Back Yard):** * Verified the unit is in good condition. * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, and electrical wiring; all are working properly within manufacturer's specifications. **Additional Actions:** * Dusted the thermostat and tested its operation. * Restored power to the units. *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: **Indoor Unit (Air Handler in Garage/Attic):** * Washed the 20x20x5 washable filter. * Confirmed the indoor coil is clean. * Inspected the blower motor and found it working within specifications. * Observed the blower wheel is in poor condition. * Inspected the primary and secondary drain pans and found them in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is clean. * Tested and inspected the condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring, and found them working within specifications. * Identified the heat strip kit is not working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirme
Upon arrival, I found the customer heat pump split system, not working properly due to a grounded compressor. The compressor was causing the breaker to trip immediately. The compressor is no longer under any type of warranty however, Goodman was closed the day after Christmas so I will call Monday morning and get a price and availability so I can send a repair estimate. I have already sent a proposal with options on a new system install which is what I highly recommend Due to the age of the system.
Customer said the unit was making a loud noise while running. Found the blower wheel to have a piece of tape from fallen insulation trapped inside of it. Hung insulation back up and removed stuck tape. Sealed some leaking ductwork with metal mastic tape. Thank you for your business.
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: * **Unit Assessment:** * Determined the overall equipment condition to be fair. * Located the indoor unit in the closet and the outdoor unit on the side of the house. * Confirmed the unit services the whole home. * **Filtration:** * Checked the pleated 2-6" and pleated 1" filters. * Observed the filter size is 20x25. * **Coil Inspection:** * Noted the indoor and outdoor coils are in fair condition. * **Electrical Components:** * Tested and confirmed the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working properly within manufacturer specifications. * **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires a
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: **Indoor Unit (Air Handler):** * Verified the air handler is in good condition. * Confirmed the pleated 20x25x4 air filter is the correct size and checked its condition. * Determined the indoor coil is in good condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is in good condition. * Determined the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed the blower motor, condenser fan motor, compressor, contactor, and electrical wiring are working properly within manufacturer specifications. **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, and primary drain pan are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Cleaned out the secondary pan. * Tested the safety switch
Customer claimed a motor was failing on one of the outdoor units. Found the downstairs condenser to have a melted disconnect and weak 70/5 capacitor reading 50/3.8. The upstairs condenser had a dirty coil. Cleaned the condenser coil on unit model:SSZ140241BA serial:1502615714 Replaced the bad capacitor and burnt/melted disconnect on condenser model:SSZ140601AJ serial:1502534915. Found the downstairs condenser to be making a loud noise on startup due to failing bearings. Estimate is attached to replace compressor and a comfort consultant will be out to quote a new system as the unit is 10 years old and has no warranty. Thank you for your business.
Today I arrived on site and performed a winter time tune up on your system. Here’s a summary of the work completed: * **Filtration:** * Replaced the pleated 1" filter (20x25x1) with a spare the customer provided. * Checked the new filter. * **Indoor Unit (Furnace in Attic/Garage):** * Confirmed the indoor coil is in good condition. * **Outdoor Unit (Straight Cool on Side of House):** * Confirmed the outdoor coil is in good condition. * **Electrical Components:** * Tested and inspected electrical wiring; all working within manufacturer's specifications. * **System Components (Inspected and in Good Condition):** * Blower wheel, burners, exhaust flue, heat exchanger, secondary drain pan, primary drain pan, electrical wires secured, and ductwork. * **Carbon Monoxide Testing:** * Tested for carbon monoxide; result was 0.00 PPM. * **Temperature Readings:** * Return air temperature: 75.0 Degrees Fahrenheit. * Supply air temp
Customer approved estimate to replace parts. I returned when the parts arrived on Tuesday, December 23 to install a new inducer draft motor high limit switch and pressure switch. After installing the new parts I tested your system operations and your system is operating properly at this time. The house was 56° when I arrived and was satisfied at 68° by the time I left. Your system is operating properly at this time .