Brenden was an excellent employee. Thank you.
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The lead tech, a lovely young woman, arrived within the appt. window with a trainee. She performed the seasonal status and performance checks replaced the filter and gave me a reassuring report on the health of the two systems.
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Great experience working with Lee and the Benson’s team. Solved all issues and gave helpful advice about needed landscaping to prevent future problems.
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Lee was a patient, skillful salesman who was very comfortable and competent educator as well. Personable and appropriately friendly.
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Send Jeremiah every time! I really like him & his service is excellent!
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He was very thorough and explained everything to me very well.
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Excellent as far as I know. Pleasant and professional.
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Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Closet):** * Replaced the pleated 1" air filter (20x25x1). The customer provided spare filters. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor coil is in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * Inspected the following components, all in good working condition: * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Return air temperature: 76.0°F. * Supply air temperature: 114.0°F. **Condensat
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Furnace): Located in the closet. Filter: 20x25x5 washable filter was washed. Indoor coil condition: Fair. Outdoor Unit (Straight Cool): Located in the back yard. Outdoor coil condition: Fair. Electrical Components (Tested and Working): Inducer Draft Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, Defrost Control Board, Furnace Control Board, Electrical Wiring. Components Inspected (Good Condition): Blower Wheel, Burners, Exhaust Flue, Heat Exchanger, Primary Drain Pan, Electrical Wires Secured, Ductwork. System Performance: Carbon Monoxide: 0.00 PPM. Return Air Temperature: 72.0 Degrees Fahrenheit. Supply Air Temperature: 112.6 Degrees Fahrenheit. Condensate Drain System: Cleared drain line and tested safety switch. Drain line is strapped. Other Actions: Restored power to the units.
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: * **System Overview:** * Overall equipment condition is fair. * Indoor unit is located in the closet. * Outdoor unit is located in the back yard. * The unit services the whole home. * **Filtration:** * Checked the pleated 2-6" filter. * Filter size is 201. * **Coil Condition:** * Indoor coil condition is fair. * Outdoor coil condition is fair. * **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * **Component Inspection:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and working properly. * *
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Replaced the 16x25 pleated filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump in Back Yard):** * Cleaned the outdoor coil, which was in fair condition. * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Confirmed the blower wheel, electrical wires, primary drain pan, and secondary drain pan are in good working order. **System Performance:** * Measured a return air temperature of 73.0°F and a supply air temperature of 51.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Confirmed the drain line is properly strapped. The system is currently working properly. Tallahassee Fl View visual findings from this job here - https://vision
Upon arrival I found the customer had a bad thermostat, defrost board and defrost sensor. After further inspecting the system. I found that the low-voltage wiring for the two stage system was not wired correctly. The customer said they had someone replaced the floors in their house and they took the indoor air handler out the closet and then reinstalled it. Whoever reinstalled it. I’m assuming did not wire it right she also said they had issues right afterwards. I sent an estimate to replace the board and defrost sensor along with the thermostat. They were all approved after installing the thermostat defrost board and defrost sensor. I tested the system operations and the system is now operating properly and both heating and cooling mode. I did have to rewire the low-voltage at the air handler where all the thermostat wires combined together due to whoever installed it was wired wrong. Everything is working properly at this time .
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Filtration:** * Replaced the antimicrobial filter with a spare 16x24x1 filter provided by the customer. * Confirmed the filter was replaced today. **Coils:** * Verified the indoor coil is in good condition. * Verified the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed the electrical wiring is working properly within the manufacturer's recommended specifications and amperages. **System Components Inspection:** * Inspected and confirmed the blower wheel, burners, exhaust flue, heat exchanger, secondary drain pan, and primary drain pan are in good condition and working properly. * Ensured electrical wires are secured. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirmed the drain line is connected and strapped down. **Tes
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition assessed as fair. * Indoor unit located in the crawl space. * Outdoor unit located in the back yard. * Unit services the whole home. **Component Inspections & Testing:** * Filtration: Washable filter, size 20x20, washed and checked. * Indoor and outdoor coils are in fair condition. * Verified proper operation of electrical components: Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. * Inspected and confirmed the proper function of: Blower Wheel, Secondary Drain Pan, Primary Drain Pan, and Secured Electrical Wires. * Return air temperature: 66.0 Degrees Fahrenheit. * Supply air temperature: 110.0 Degrees Fahrenheit. **Condensate Drain System Service:** * Cleared the drain line.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Package Unit): Verified the unit is a package unit located indoors. Confirmed the unit services the whole home. Checked the pleated 1" filter (12x18x1, 12x24x1). Noted the customer has spare filters and will replace them. Cleaned the indoor coil with a brush. Outdoor Unit (Package Unit): Verified the unit is a package unit located on the side of the house. Confirmed the outdoor coil condition is fair. Tested and inspected the following electrical components, all operating within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected the following components, all in good working condition: Blower Wheel Secondary Drain Pan Primary Drain Pan Electrical Wires Secured Ductwork System Performance: Measured a return air temperatu
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic Closet):** * Replaced the pleated 1" filter (size 20x20). * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil to be in fair condition. * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System-Wide Checks:** * Confirmed the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan are in good working order. * Cleared the condensate drain line and cleaned out the primary pan. Ensured the drain line is strapped and secured. * Measured a return air temperature of 72.0°F and a supply air temperature of 51.0°F. * Checked operation of the UV light and restored power to the units. The system is current
Today I arrived on site and performed a winter time tune up on your system, confirming it is currently working properly. **Indoor Unit (Air Handler in Garage):** * Verified the indoor coil is clean and in good condition. * Replaced the antimicrobial filter with a spare provided by the customer. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specifications for: blower motor, condenser fan motor, heat strip kit, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. **System Components (Inspected and in Good Condition):** * Confirmed the blower wheel, ductwork, electrical wires, primary drain pan, and secondary drain pan are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. *
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Equipment Condition: Overall condition of the system is good. Indoor unit located in the garage is an air handler. Outdoor unit is a heat pump located on the side of the house. Filtration: Replaced pleated 1" filters today with customer-provided spare filters. Filter size is 20x20x1. Coil Condition: Indoor coil is in good condition. Outdoor coil was cleaned today and is also in good condition. Electrical Components: Tested and inspected the following components, all are functioning properly: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring System Inspection: Inspected components in good condition: Blower Wheel Primary Drain Pan Electrical Wires Secured No components were found in poor condition. Temperature Readings: Return air temperature: 80.9°F Supply air temperature: 110.6°F Condensate Drain System:
Today I arrived on site and performed a winter tune-up on the system. **Indoor Unit (Package Unit):** * Verified the unit is a package unit located indoors. * Confirmed the unit services the whole home. * Checked the pleated 2-6" filter (20x20 size); customer will provide a replacement. * Observed the indoor coil is in fair condition. **Outdoor Unit (Package Unit):** * Verified the unit is a package unit located in the back yard. * Observed the outdoor coil is in fair condition and cleaned it. **Electrical Components:** * Tested and confirmed the blower motor, inducer draft motor, furnace control board, and electrical wiring are working within manufacturer's specifications. **System Components:** * Inspected and confirmed the blower wheel, burners, exhaust flue, heat exchanger, and electrical wires are secured and in good working condition. **Measurements & Adjustments:** * Measured a return air temperature of 76.0°F and a supply air temperature of 140.0°F.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: Filtration: Replaced the pleated 1" filter (20x20x1) with a spare provided by the customer. Electrical Components (Tested & Working): Verified proper operation and amperage within manufacturer specifications for: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring System Components (Inspected & Working): Confirmed good condition and proper operation of: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork Condensate Drain System: Cleared the drain line and tested the safety switch. Confirmed the drain line is strapped and secured. Temperature Readings: Return Air Temperature: 78.0 Degrees Fahrenheit Supply Air Temperature: 129.5 Degrees Fahrenheit Final Steps: Restored power to the units. Tested thermostat operation.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the attic closet. * Indoor coil is in good, clean condition. * Replaced the pleated 1" filter (20x20x1). **Outdoor Unit (Heat Pump):** * Located on the roof. * Outdoor coil is in good, clean condition and was cleaned. **Electrical Components (Tested and Working):** * Blower motor, condenser fan motor, compressor, fan run capacitor, compressor run capacitor, electrical wiring, and electric heat strip kit safeties are all working properly within manufacturer's specifications. **Inspected Components (Good Condition):** * Blower wheel, secondary drain pan, primary drain pan, electrical wires are secured, and ductwork are all in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Additional Actions:** * Dusted the return grills and th
Today I arrived on site and performed a summer time tune up on the system. Here's a summary of the work completed: **Unit Assessment:** * Overall equipment condition: Fair. * Indoor unit: Package unit. * Outdoor unit: Located on the side of the house. * Indoor and outdoor coils: Condition is fair. **Electrical Components:** * Tested and inspected: Blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, electrical wiring, and condenser fan motor; all operating within manufacturer's specifications. **Component Inspection:** * Inspected and found in good working order: Blower wheel, secondary drain pan, primary drain pan, and secured electrical wires. **Airflow and Drainage:** * Return air temperature: 72.0 Degrees Fahrenheit. * Supply air temperature: 110.0 Degrees Fahrenheit. * Condensate drain system: Cleared drain line, cleaned out primary pan, and cleaned out secondary pan. * Drain