5402 Tower Rd
Tallahassee, FL 32303
850-562-3132

Local Reviews

Rated 4.9 out of 5 stars based on 14695 customer reviews

Excellent!

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Service Review - AJ Shephard

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Excellent service and personality!

Brenden is always welcome here! Great experience!

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Excellent service

Friendly and knowledgeable technicians.

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Excellent service!

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Air conditioning sensor

Joe did a good and quick job

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Excellent service!

The technicians worked very efficiently and professionally, with great care in entering/exiting the house and attention for all details we pointed them to. They explained everything they did and answered all our questions. Great service!

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Great service

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Great service as usual from Benson's!

Great service on time! Thank you, Lee!

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Execellent Service

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Semiannual service

Professional, friendly, efficient service. Represented your company very well

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Excellent Service!

Robert was 5 stars in providing my air and heat maintenance!

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Excellent Service

Tiara was very, very professional, competent, and through. My husband and I was very impressed and pleased with service rendered

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Juniors the best!

Junior is simply the best technician I’ve ever had. Kept me apprised of everything he did, was courteous and very professional.

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Did a good job.

Very good job

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Job Locations

Hunter C.

Hunter C. Job Checkin

Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Verified the overall equipment condition as good. Confirmed the indoor coil is clean and in good condition. Replaced the pleated 20x25x4 filter. The customer requested additional filters for a charge, as they do not have spares. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Tested and inspected the following electrical components, all working within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring Inspected the following components, all in good working condition: Blower Wheel Primary Drain Pan Secondary Drain Pan Electrical Wires Secured System Performance: Measured a return air temperature of 66.0°F and a supply air temperature of 102.7°F. Cleared the condensate drain line. Cleaned out the primar


Robert B.

Robert B. Job Checkin

Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **Unit Inspection:** * Observed the overall equipment condition as fair. * Checked the pleated 1" filter (20x20) in the attic/garage unit. * Noted the indoor and outdoor coils were in fair condition. * Confirmed the drain line is strapped. **Electrical Components:** * Verified proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components:** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Measurements:** * Recorded a return air temperature of 62.0°F and a supply air temperature of 110.


Lee G.

Lee G. Job Checkin

Today I arrived on site and performed a winter tune-up on your system. It's currently working properly. **Indoor Unit (Air Handler in Attic):** * Verified the unit is in good condition. * Checked and washed the washable 16x20x4 filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the unit is in good condition. * Confirmed the outdoor coil is in good condition. **Electrical Components (Tested and Working):** * Blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring are all operating within manufacturer specifications. **System Components (Inspected and in Good Condition):** * Blower wheel, heat exchanger, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pan


Joe T.

Joe T. Job Checkin

Customer said that the UV bulb was not lighting up again. Found the ballast to be bad, replaced ballast under warranty and light came back on. Thank you for your business.


Shemai’ah G.

Shemai’ah G. Job Checkin

Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the unit is located in the garage/attic. * Confirmed the unit services the whole home. * Observed the indoor coil is in fair condition and clean. * Noted the filter size is 20x23 and replaced Respicare filter. **Outdoor Unit (Heat Pump):** * Verified the unit is located on the side of the house. * Observed the outdoor coil is in fair condition and clean. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor, and electrical wiring. **System Components:** * Inspected and confirmed good condition of the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork. * Confirmed the condensate drain line is strapped. **Conden


Bryce D.

Bryce D. Job Checkin

Today I performed a summertime maintenance on your air conditioning units in Panacea, FL. Everything is working properly at this time and filters were changed. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-D7EB7970D9104172A63890D95564355F


Jeremy  B.

Jeremy B. Job Checkin

Upon arrival, the customer wanted a second opinion on a previous company tell him the system was low and had a leak in evaporator coil. When I arrived, I checked the pressures. They were slightly low. I did leak search the evaporator coil and outdoor condenser with my leak detector, not hitting on anything. The customer decided to top the system off with refrigerant and just see how long it lasts and go from there after putting 2 pounds of Freon in his system was operating properly at this time. There’s no guarantee to how long the refrigerant will last. .


Joe T.

Joe T. Job Checkin

Customer said that the unit was not heating. Found the fuse to be popped. Replaced fuse and watched unit run. Fuse popped after ~40 minutes of running. Checked wiring and found a small rub through of insulation on the high pressure switch wires. Taped up switch and let unit run for 40 minutes and it ran with no issue. Thank you for your business.


Tiara B.

Tiara B. Job Checkin

Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Verified the unit is a package unit located inside the home. * Checked the pleated 1" filter (20x20x1) and noted its condition as fair. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Package Unit):** * Verified the unit is a package unit located on the side of the house. * Observed the outdoor coil to be in fair condition. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, electrical wiring, and defrost control board; all are working properly within manufacturer's specifications. * Confirmed electrical wires are secured. **System Components:** * Inspected the blower wheel and ductwork; both are in good condition and working properly. * Cleared the condensate drain line and confirmed it is strapped. **Measurements:** * Recorded a return air temperature of 71.0°F and a supply air tempe


Shemai’ah G.

Shemai’ah G. Job Checkin

Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Filtration:** * Replaced the pleated 1" filter with a spare 20x25 filter provided by the customer. **Indoor Unit (Furnace in Closet):** * Confirmed the indoor coil is in fair and clean condition. **Outdoor Unit (Straight Cool on Side of House):** * Verified the outdoor coil is in fair and clean condition. **Electrical Components (Tested and Working):** * Inducer Draft Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, Electrical Wiring, and Furnace Control Board are all working properly within manufacturer's specifications. **Components Inspected (Good Condition):** * Blower Wheel, Burners, Exhaust Flue, Heat Exchanger, Primary Drain Pan, Electrical Wires Secured, and Ductwork are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line, cleane


Lee G.

Lee G. Job Checkin

Today I arrived on site and performed a winter tune-up on the system. Here’s a summary of the work completed: **Filtration:** * Replaced the antimicrobial filter with the customer's spare 20x30x1 filter. * Checked the filter. **Indoor Unit (Furnace in Closet):** * Confirmed the indoor coil is in good condition. **Outdoor Unit (Straight Cool on Side of House):** * Confirmed the outdoor coil is in good condition. **System Components (Inspected and Working Properly):** * Blower wheel. * Burners. * Exhaust flue. * Heat exchanger. * Electrical wires secured. **Carbon Monoxide Testing:** * Tested for carbon monoxide; result was 0.00 PPM. **Temperature Readings:** * Return air temperature: 68.0 Degrees Fahrenheit. * Supply air temperature: 109.2 Degrees Fahrenheit. **Condensate Drain System:** * Cleared the drain line. * Tested the safety switch. * Confirmed the drain line is strapped. **Other:** * Dusted the return grills and thermostat. * Restored p


Ian B.

Ian B. Job Checkin

Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Closet): Checked the pleated 1" filter (20x25x1) and noted its condition as fair. Observed the indoor coil condition as fair. Outdoor Unit (Heat Pump in Back Yard): Observed the outdoor coil condition as fair. Tested and inspected the following electrical components, all operating within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected the following components and confirmed they are in good working order: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork System Performance: Measured a return air temperature of 68.0°F and a supply air temperature of 102.7°F. Cleared the condensate drain line and tested the safety switch. Confirmed the drain line is strapped. Final Steps: Restored power t


Robert B.

Robert B. Job Checkin

Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **Equipment Assessment:** * Overall equipment condition rated as fair. * Indoor unit is located in the closet. * Outdoor unit is located on the side of the house. * The unit services the whole home. **Component Inspections & Testing:** * Checked the pleated 1" filter (size 20x20). * Indoor and outdoor coils are in fair condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, all in good working order: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Performa


Junior R.

Junior R. Job Checkin

Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Furnace in Attic): Verified the overall equipment condition as good. Replaced the pleated 20x25x4 air filter. Confirmed the indoor coil is clean and in good condition. Outdoor Unit (Straight Cool in Back Yard): Confirmed the outdoor coil is clean and in good condition. Verified proper operation of electrical components: Blower Motor Inducer Draft Motor Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected and confirmed the following components are in good working order: Blower Wheel Burners Exhaust Flue Heat Exchanger Primary Drain Pan Electrical Wires Secured Secondary Drain Pan System Testing & Adjustments: Carbon Monoxide test resulted in 0.00 PPM. Recorded a return air temperature of 71.0 Degrees Fahrenheit and a supply air temperature of 110.0 Degrees Fahrenheit. Cleared the condensate drain lin


Brenden N.

Brenden N. Job Checkin

Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler):** * Located in the closet. * Checked the washable filter (16x20). * Observed the indoor coil in fair and dirty condition. **Outdoor Unit (Heat Pump):** * Located in the backyard. * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's recommended specifications. **System Components:** * Inspected the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan; all are in good condition and working properly. **Measurements & Adjustments:** * Measured a return air temperature of 68.0°F and a supply air temperature of 52.0°F. * Cleared the condensate drain line and confirmed it