Tiara is an excellent agent for Bensons and I hope I am fortunate to see her again on my next scheduled visit
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Raymond is the top of the line absolute best tech.
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Robert was professional, knowledgeable and personable. He’s an asset to your business. Sending information about and a picture of your technicians is a great service to your customers.
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Appreciate his knowledge and sharing with me each step of the way. Great service.
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Tech Shemsi’ag Grooms completed my maintenance today on my 3 Bosch units. He was professional, friendly, knowledgeable & had a good work pace. I do recommend him, Bosch & Bensons.
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Courteous and efficient service from competent technicians.
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Amazing attention to detail and takes pride in doing everything the right way.
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Robert was professional, thorough, and engaging. He was interested in doing a great job…and delivered on all fronts.
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Tiara provided outstanding service performing pm on our HVAC. Notification of arrival time was very helpful. Answered my questions without hesitation.
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Diagnostic/ System short cycling. I arrived and found error codes #4, 6, and 9 at the condenser EEV board, indicating a restriction and a failed suction line temperature sensor. I found that the system was under warranty and the repair parts were in stock. My estimate was approved so I replaced the EEV stepper motor, EEV control board, and suction line temperature sensor. I tested the system and it is now heating properly at this time. I am also going to have the office set up monthly billing and a maintenance plan. Thank you for your business.
12/31/2025- I arrived on site to find the air filter extremely dirty and the contactor for the heat strip kit buzzing loudly. The reason the smoke detector went off was likely due to the dust being burnt of the heat strips since the outdoor unit had remained off due to a pressure fault due to the dirty air filter. This units warranty has expired on November 4th of this year so I charged full price for the replacement contactor. I tested the unit after replacing the air filter and faulty contactor and found the unit is now working and heating properly and without issue. I have verified that all components are functioning correctly and the unit is operating properly at the time of service. I have charged the card on file for the cost of repairs/daignosic today.
Replaced condenser coil for upstairs unit model:GSZ140301KG serial:1804154368. Vacuum pulled to 450 microns, charged in heating mode to manufacturer pressures, will need to come back out on Friday when it is warmer to verify a proper charge due to charging in heat not being accurate, it is too cold to charge in cooling mode today. Thank you for your business.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the garage. * Verified the indoor coil is clean and in fair condition. * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. * Checked the pleated 1" filter (20x25x1); customer will replace it. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Verified the outdoor coil is clean and in fair condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. **System Checks:** * Return air temperature: 72.0°F. * Supply air temperature: 96.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch. * Confirmed the drain line is strapped. **Additional Actions:*
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Furnace in Attic):** * Replaced the accordion filter (APR 401). * Customer requested additional filters for a charge. * Confirmed the indoor coil is in good condition. * Inspected and confirmed proper function of: * Blower wheel * Burners * Exhaust flue * Heat exchanger * Primary drain pan * Electrical wires * Secondary drain pan * Ductwork **Outdoor Unit (Straight Cool on Side of House):** * Confirmed the outdoor coil is in good condition. **System-Wide Checks:** * Tested for carbon monoxide; reading was 0.00 PPM. * Measured return air temperature at 74.0°F and supply air temperature at 110.0°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Confirmed the drain line is strapped. **Additional Actions:** *
Upon arrival, I found the customers heat pump split system, not heating properly due to the outdoor convincer being locked out from low pressure. I also found the thermostat low-voltage wires coming into the condenser were corroded and partially broken not making good contact. I sent an estimate for a wire repair. It was approved. I repaired the wires. Got the system to kick on to find it low on refrigerant I did not have the Freon on me so I returned the next day with some R 22 and put 2 pounds in and performed a electronic leak search to find the outdoor king valve is leaking along with the indoor evaporator Coil. The customer was not interested in an estimate for repairs. She decided to go with a new system install after topping the system off with refrigerant .
Today I performed a wintertime tuneup on your air conditioning systems in Alligator Point FL. Everything is working properly at this time.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. System Inspection & Testing: Determined overall equipment condition as fair. Verified 0.00 PPM during carbon monoxide testing. Recorded a return air temperature of 74.0 Degrees Fahrenheit and a supply air temperature of 110.0 Degrees Fahrenheit. Indoor Unit (Furnace in Garage): Observed the indoor coil to be in fair condition. Confirmed the unit services the whole home. Noted the filtration type as Pleated 1" with filter sizes (1) 20x20x1 and (1) 20x30x1. Outdoor Unit (Straight Cool on Side of House): Observed the outdoor coil to be in fair condition. Electrical Components: Tested and confirmed proper operation within manufacturer specifications for the blower motor, inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. Component Inspection: Inspected and confirmed good condition and proper oper
Today I arrived on site and performed a winter tune-up on the whole-home system. Here's a summary of the work completed: **Unit Inspection & Condition:** * Indoor unit located in the garage/attic is in fair condition. * Outdoor unit located on the side of the house is in fair condition. * The indoor coil is in fair condition. **Electrical Components:** * Tested and confirmed the proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **Component Inspection:** * Verified the good condition and proper function of the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires. **Airflow & Temperature:** * Recorded a return air temperature of 70.0°F and a supply air temperature of 105.0°F. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary drain pans. *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Checked the pleated 20x25x4 filter (2-6" rating) and noted its condition. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Verified the blower run capacitor, compressor run capacitor, fan run capacitor, and electrical wiring are working within manufacturer's specifications. **System Components:** * Confirmed the secondary drain pan, primary drain pan, electrical wires, and ductwork are in good working order. * Cleared the condensate drain line and tested the safety switch. * Verified the drain line is strapped. **Measurements:** * Recorded a return air temperature of 73.0°F and a supply air temperature of 98.0°F. **Additional Checks:** * Tested the thermostat operation. * Checked the operation
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Package Unit Maintenance:** * Washed the washable filter (size 12x24x1). * Cleaned the indoor coil. * Cleaned the outdoor coil. **Electrical Components:** * Verified proper operation and amperage of: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **Component Inspection:** * Confirmed good condition and proper function of: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Ductwork **System Testing:** * Return air temperature: 72.0°F. * Supply air temperature: 114.0°F. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. * Confirmed the drain line is strapped. **
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * The overall condition is fair. * Washed the washable 20x20x5 filter. * The indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * The outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, heat strip kit, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. * Confirmed the condensate drain line is strapped. **Temperature and Drain System:** * The return air temperature is 71.0°F, and the supply air temperature is 94.0°F. * Cleared the condensate drain line, cleaned ou
Diag unit not heating/ I found that the blower motor was not ramping all the way up, I installed an after market ecm motor and tested system operations and the unit is heating properly at this time.
12/31/2025- I arrived on site to find the unit to be vibrating heavily and not functioning due to the inducer draft motor assembly and fan blades rusting and breaking off. I brought up the price of repairs to the customer but due to the age of the unit they were curious of the price to replace the entire unit. I have sent over the information to the office and we will have someone contact them to discuss replacing the package unit. If the customer decides to not replace the unit then we will need approval to order the inducer draft assembly so we can order it. This unit is currently down in heat mode, waiting for the office to discuss pricing for a new package unit.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Observed the unit servicing the 1st floor is in fair condition. * Confirmed the indoor coil is clean and in fair condition. * Noted the filter size is 20x20x1, a pleated 1" filter. * Customer has spare filters and will replace them. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil is clean and in fair condition. **Electrical Components:** * Verified the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring are working within manufacturer's specifications. **System Components:** * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working order. **System Testing & Adjustments:** * Measured a return air temperature of 71.0°F and a supply air temperature of 104.0°F. * Cleared th