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Good man. Best Heating/cooling man I"ve come across
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Provided good info about filter replacement schedule. Also, provided options for duck cleaning during system replacement.
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Tiara was great! Very efficient and personable!
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Hunter is diligent, kind and ultra competent. blessed that Bensons sent me their best in my heating crisis. Considerate Call Center as well
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Benson’s service was perfect. My HVAC unit developed a major problem sometime between midnight and 4 am this morning. I reported the problem before Benson’s normal hours through the after hours call center, and they fixed it before noon today. The technician was very good - courteous and competent.
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Very professional. Did not waste time. Explained what he was going to do and after completing, explained what was done.
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called ahead and got to my house on time. In and out less than 30 minutes
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Very professional. Explains the findings Excellent experience
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My technician today (Shemai’ah Grooms) was very thorough--he tested and checked all the components of my system and cleaned the filter, etc. He explained everything, and now I feel ready to face the winter ahead.
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I couldn't be more pleased with the quality of service Robert rendered today. His pleasant demeanor and professionalism was greatly appreciated. I would be more than pleased to have him work on our system again.
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Soft Start Kit installed 11/5/2025 Today I arrived and installed a single phase soft start to the customer’s condenser to help lower Compressor amps on start up. After installation of the soft start kit Compressor is now amping out at 7.84 on start up. Unit is also operating efficiently. Tallahassee fl
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit Service (Mini Split Indoor Unit - Master Bedroom): Washed the washable filter. Brush cleaned the indoor coil. Outdoor Unit Service (Mini Split Condenser - Side of House): Cleaned the outdoor coil. Electrical Components: Tested electrical wiring and confirmed proper operation within manufacturer specifications. Component Inspection: Inspected blower wheel and confirmed it's in good condition and working properly. Confirmed electrical wires are secured. System Checks: Measured return air temperature at 70.0 Degrees Fahrenheit. Measured supply air temperature at 120.0 Degrees Fahrenheit. Cleared the condensate drain line and confirmed it is connected and strapped. Final Steps: Restored power to the units. Tested thermostat operation.
11/05/2025- I arrived on site to preform the wintertime maintenance visit for both units at this location. I tested both units and found all electrical components to be working within specifications and without issue for both units. I cleaned and cleared all drain lines and verified all are draining properly at this time. Both 20x25x4 air filters have also been replaced at this visit. I have confirmed that both units are heating and cooling properly at the time of service. During this tuneup the customer has signed up and paid for a silver level maintenance plan for both of her units. I removed the one time tuneup charge and only collected for the maintenance plan. This tuneup will count as her first maintenance visit. All equipment is working properly at this time. Residential Silver Level ESA *Service within 48hrs *15% discount on repairs and filters *Overtime Charge Discounted to $159.95 *Two Tune ups per year *Diagnostic Charge of $84.95 *$195 Off New Complete System *Regular Se
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Attic Air Handler):** * Verified the indoor unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (16x25x4) using the customer's spare filters. * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires. **Outdoor Unit (Side of House Heat Pump):** * Verified the outdoor unit is in good condition. * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, defrost control board, compressor start capacitor, and electrical wiring; all are working within manufacturer's specifications. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Verified the
Today, I arrived on site to perform maintenance on your HVAC equipment. Overall Equipment Condition: * Good condition observed for both indoor and outdoor units. Indoor Unit Details: * Located in the attic, functioning as an air handler. * Services the upstairs area. * Utilizes pleated 1" filters; customer has spare filters for personal replacement. * Filter size: 19x20x1. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Located on the side of the house, functioning as a heat pump. * Outdoor coil is clean and in good condition. Electrical Components: * All tested electrical components are working properly within manufacturer specifications: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring Inspections: * Inspected components in good condition and working properly: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * No components f
Customer said that the unit was not heating. Found the thermostat to not be getting power, one of the drain safety switches were tripped. Cleared out the drain and added drain tablets to help keep the drain clean. Thank you for your business.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic Closet):** * Verified the unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 1" filter (20x20x1). **Outdoor Unit (Heat Pump on Side of House):** * Verified the unit is in good condition. * Cleaned the outdoor coil, which was in good condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, defrost control board, electrical wiring, and electric heat strip kit safeties. **System Components (Inspected and in Good Condition):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are secured and in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out t
Today I performed a wintertime tuneup on your Lennox heat pump unit. I tested electrical components, washed the condenser coil, cleared the drain line, checked the filter, and took temperature splits in heat mode and cool mode. The system is working properly at this time. The next maintenance visit will be in approximately six months.
Today I arrived on site and performed a winter time tune up on the system, confirming it's currently working properly. **Indoor Unit (Furnace in Crawl Space):** * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 20x25x5 filter (customer requested additional filters for future service). **Outdoor Unit (Straight Cool in Back Yard):** * Verified the outdoor coil is clean and in good condition. * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, furnace control board, and electrical wiring. * Inspected and confirmed the blower wheel, burners, exhaust flue, ductwork, secured electrical wires, primary drain pan, and secondary drain pan are in good working condition. **System Performance:** * Carbon monoxide levels measured at 0.00 PPM. * Return air temperature: 66.0 Degrees Fahrenheit. * Supply air temperature: 116.0 Deg
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Type: Package Unit * Serves: Whole Home * Filtration: Pleated 1" filter, size 20x20x1 * Indoor Coil: Good condition Outdoor Unit Details: * Location: Back Yard * Type: Package Unit * Outdoor Coil: Good and clean condition Electrical Component Testing: * All tested components are functioning properly: * Blower Motor * Inducer Draft Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Furnace Control Board * No components were found to be malfunctioning. System Inspection: * Components in good condition: * Blower Wheel * Burners * Exhaust Flue * Heat Exchanger * Electrical Wires Secured * Primary Drain Pan * No components were found in poor condition. Temperature Readings: * Return Air Temperature: 82.0°F * Supply Air Temperature: 145.0°F Conden
Performed a winter time tune up on the HVAC equipment. Testing system operations, component amperage’s, capacitor ratings, cleared the drain lines, replaced the air filters, tested the thermostats, dusted the return grills, and cleaned the condensers outside. Found the condenser that serves the main part of the house cutting off on low pressure. Found the expansion valve in the outdoor unit restricted. I will email an estimate to have the valve replaced. Billable
Today I arrived on site and performed a winter tune-up on the whole home system. Here's a summary of the work completed: **Indoor Unit (Furnace - Attic/Garage):** * Verified the indoor unit is in good overall condition. * Confirmed the indoor coil is in good condition. * Observed the filter size as 20x30x1 (pleated 1"). Customer has spare filters and will replace them. * Inspected and confirmed the blower wheel, burners, exhaust flue, heat exchanger, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. **Outdoor Unit (Straight Cool - Side of House):** * Verified the outdoor unit is in good overall condition. * Confirmed the outdoor coil is in good condition. * Tested and verified the blower motor, compressor, and electrical wiring are working properly within manufacturer's specifications. **System Performance:** * Tested for carbon monoxide; result was 0.00 PPM. * Measured return air temperature at 74.0°F and supply
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Garage):** * Observed the indoor unit in fair condition. * Confirmed the unit services the whole home. * Checked the pleated 1" filter; customer has spare filters and will replace it themselves. * Found the indoor coil in fair and clean condition. **Outdoor Unit (Side of House):** * Observed the outdoor unit in fair condition. **Electrical Components:** * Tested and confirmed the following components are working properly within specifications: blower motor, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, electric heat strip kit safeties, and heat strip kit. **System Components:** * Inspected and confirmed the following components are in good condition and working properly: blower wheel, primary drain pan, electrical wires secured, and ductwork. **Measurements:** * Measured a return air temperature of 73.0°F and a supply
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler):** * Observed the air handler in the attic; condition noted as fair. * Serviced the unit for the whole home. * Washed the 20x20x4 washable filter. * Observed the indoor coil; condition noted as fair. **Outdoor Unit (Heat Pump):** * Observed the heat pump in the front yard; condition noted as fair. * Observed the outdoor coil; condition noted as fair.
Completed winter time tune up on your Goodman heat pump system. All electrical components were tested to verify that they are in proper operating condition. Drain was cleaned and filter was checked, everything is working proper at this time. Thank you for your business. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-DE27-0202A17EF88B4594B8DB7E58013B6D7D