5402 Tower Rd
Tallahassee, FL 32303
850-562-3132

Local Reviews

Rated 4.9 out of 5 stars based on 14273 customer reviews

Excellent service

Very professional and efficient service!

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Excellent- very pleased

Ray was knowledgeable and professional. Would definitely call on him in the future.

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Great Service

Lee was very nice and arrived in the time frame of the appointment. I appreciate that Lee wore booties since I recently had my carpet cleaned!

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Wonderful

Very professional and informative

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Service

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Great personality and a great tech

I really enjoyed talking with her and learn about her experience at lively. She did great job. Love to have her back if we need anything.

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Excellent Service!

Robert let me know when he was on the way. He was on time, professional and courteous. I appreciate that Benson’s always sends a picture and resume of their technician.

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Great service!!

The technician called to ask if he could show up early, which was fantastic! He was polite, respectful, and treated my dog, kindly very knowledgeable, and it was very respective of my home.

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Excellent

Great customer service

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Excellent service

Bryce is very professional

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Top service

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Next day service!

Have used Benson's a few times now and they are always on time and offer great service! Our service this time around didn't disappoint. We were having some issues with our AC running cool, not cold. Our tech, Hunter was very informative and friendly. We appreciate having next day service!

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E ellent

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Excellent service

Listened to my concerns and checked and told me how it would be handled. Seemed very thorough in doing his tasks.

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Excellent Service

Josh Sherrod does above and beyond maintaining our system every six months. He is a pleasure to have him as our technician.

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Job Locations

Sebastian C.

Sebastian C. Job Checkin

Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit Service:** * Located the indoor unit in the closet. * Observed the unit services the whole home. * Noted the filter size is 24x18x1, with a pleated 1" filter. * Customer will provide their own replacement filters. * Found the indoor coil in poor and dirty condition; brush cleaned it. **Outdoor Unit Service:** * Located the outdoor unit on the side of the house. * Observed the outdoor coil in fair condition. **Electrical Component Testing:** * Tested and inspected the blower motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * All components are working properly within manufacturer's specifications. **Component Inspection:** * Inspected the blower wheel, primary drain pan, electrical wires, and ductwork. * All components are in good condition and working properly. **System Testing & Adjustments:**


Brenden N.

Brenden N. Job Checkin

Today I arrived on site and performed a summer tune-up on your system. Here’s a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Replaced the 16x20 Respicare filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil, which is now in good condition. **Electrical Components:** * Verified proper operation of the blower motor, compressor, condenser fan motor, fan run capacitor, compressor run capacitor, contactor, and electrical wiring. **System Components:** * Confirmed the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan are in good working order. **Condensate Drain System:** * Cleared the drain line and cleaned out the primary pan. **Temperature Readings:** * Recorded a return air temperature of 75.0°F and a supply air temperature of 56.0°F. **Additional Actions:** * Restored power to the units. The system is currently worki


Lee G.

Lee G. Job Checkin

Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Garage):** * Verified the air handler is servicing the whole home. * Checked the pleated 1" filter; the customer will replace it with their own spare filters. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in good condition. * Tested and inspected the following electrical components, all working within the manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * Inspected the following components and confirmed they are in good working order: * Blower Wheel * Heat Exchanger * Primary Drain Pan * Electrical Wires Secured * Ductwork **Syste


Perry R.

Perry R. Job Checkin

Today I arrived on site and performed the following maintenance: **Indoor Unit (Furnace):** * Located the unit in the closet. * Checked the filtration; customer declined filters and will provide their own (30x9 hog hair filter). * Verified the indoor coil is clean and in good condition. * Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. **Outdoor Unit (Straight Cool):** * Located the unit on the side of the house. * Verified the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and confirmed the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, contactor, and electrical wiring are working properly within manufacturer's specifications. **Overall System:** * Overall equipment condition is fair. * System services the whole home. * No carbon monoxide testing performed. View visual findings from today’s visit here - https://visionsha


Robert B.

Robert B. Job Checkin

Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Unit Assessment:** * Overall equipment condition is fair. * The indoor unit is located in the garage. * The outdoor unit is located in the backyard. * The unit services the whole home. **Component Inspections & Testing:** * Checked the filtration and noted a 401 Aprilaire filter. * The indoor and outdoor coils are in fair condition. * Tested and confirmed the following electrical components are working within manufacturer specifications: Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring. * Inspected and confirmed the following components are in good condition: Blower Wheel, Secondary Drain Pan, Primary Drain Pan, and Electrical Wires Secured. **System Performance:** * Return air temperature: 74.0 Degrees Fahrenheit. * Supply air temperature: 56.0 Degrees


Junior R.

Junior R. Job Checkin

Today I arrived on site and performed a summer maintenance service on your HVAC equipment. Here’s a summary of the work completed: Indoor Unit (Air Handler in Closet): Replaced the pleated 2-6" air filter (size SG600). Confirmed the indoor coil was clean and in fair condition. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil was clean and in good condition. Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring, all within manufacturer's specifications. System-Wide Checks: Confirmed the blower wheel, primary drain pan, and secured electrical wires were in good working order. Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. Measured a return air temperature of 78.0°F and a supply air temperature of 57.0°F. Additional Actions: Dusted the thermostat and tested its operation. Resto


Aidan D.

Aidan D. Job Checkin

Today I arrived on site and performed a summer tune-up on the system. The overall equipment condition is good. **Indoor Unit Service** * The indoor unit is located in the garage closet, servicing the downstairs area. * The pleated 1" filter (size 20x20x1) was checked. The customer has spare filters and will replace them. * The indoor coil is in good condition. **Outdoor Unit Service** * The outdoor unit (heat pump) is located on the side of the house. * The outdoor coil was cleaned and is in good, clean condition. **Electrical Components** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring; all are working properly within manufacturer's specifications. **Component Inspection** * Inspected the blower wheel, ductwork, electrical wires (secured), and primary drain pan; all are in good condition and working properly. **System T


Hunter C.

Hunter C. Job Checkin

07/17/2025- I arrived on site and found the unit functioning properly, however the living room zone actuator had gotten stuck closed. I freed the stuck actuator and verified that it now opens and closes properly. All other actuators were also working properly. I have emailed the customer an estimate for a damper actuator replacement in case this zone gives her issues in the future. However I have confirmed that the unit is working properly at the time of service.


Kilian  L.

Kilian L. Job Checkin

Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the unit is located in the attic/garage. * Confirmed the unit services the whole home. * Observed the indoor coil is clean and in good condition. * Washed the washable filter (20x25) and noted it's a pleated 2-6" filter. **Outdoor Unit (Heat Pump):** * Verified the unit is located on the side of the house. * Observed the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and confirmed the blower motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer specifications. **System Components:** * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. **Condensate Drain System:** * Cleaned out the primary and secondary drain pan


Lee G.

Lee G. Job Checkin

Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Closet):** * Verified the indoor unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Checked the pleated 1" filter (20x25x1). Customer will provide their own filters. * Inspected the blower wheel, heat exchanger, primary drain pan, and secured electrical wires – all in good working order. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor unit is in good condition. * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring – all operating within manufacturer specifications. **System Performance:** * Measured a return air temperature of 71.0°F and a supply air temperature of 52.5°F. * Cleared the condensat


Robert B.

Robert B. Job Checkin

Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Filtration:** * Replaced the existing filter with a new 19.5x20 pleated 1" Respicare filter provided by the customer. **Coil Condition:** * Observed the indoor coil in the attic and the outdoor coil in the backyard to be in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **Components (Inspected and Working):** * Confirmed good condition and proper operation of: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **Condensate Drain System:** * Cleared the drain line. * Cleaned out the pri


Perry R.

Perry R. Job Checkin

Today I arrived on site and performed a summer maintenance check on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Checked the pleated 2-6" filter (SG600) and noted its condition. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Backyard):** * Verified the outdoor coil is clean and in good condition. * Tested the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, contactor, and electrical wiring; all are working within manufacturer's specifications. * Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good working order. **System Performance:** * Measured a return air temperature of 78.0°F and a supply air temperature of 58.0°F. * Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. * Tested thermostat operation and restored power to the units. View visual findings from today’s visit he


Kilian  L.

Kilian L. Job Checkin

Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Furnace in Garage):** * Verified the overall equipment condition is good. * Confirmed the unit services the whole home. * Checked and noted the pleated 1" filter, sized 20x30x1. * Observed the indoor coil is in good, clean condition. **Outdoor Unit (Straight Cool on Side of House):** * Observed the outdoor coil is in good, clean condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer's specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **System Components:** * Inspected and confirmed good working condition of: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Readings & Adjustments:*


Sebastian C.

Sebastian C. Job Checkin

Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Attic):** * Replaced the pleated 1" filter (20x20x1). * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil to be in fair condition. * Tested and inspected the blower motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, primary drain pan, electrical wires, secondary drain pan, and ductwork; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Measurements:** * Return air temperature: 75.0°F. * Supply air temperature: 59.0°F. **Other:** * Restored power to the units. **Recommendations:** * Duct cleaning is recommended. Tallahassee F


Bryce D.

Bryce D. Job Checkin

Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet and found to be in fair condition. * Cleaned the indoor coil, which was in fair condition. * Replaced the air filter with an antimicrobial filter (size 18x21x1) using the customer's spare filters. **Outdoor Unit (Heat Pump):** * Located on the side of the house and found to be in fair condition. * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, primary drain pan, and electrical wires; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. *