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Josh was fantastic! Helpful, informative, professional, and pleasant
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He was a very nice young man, went over everything with me, so very polite
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Your staff are always well trained, pleasant and knowledgeable. He was no exception.
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Brenden is always welcome here! Great experience!
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12/16/2025- I arrived on site and replaced the faulty defrost control boards for unit #11 and #12 with OEM parts. After the installation of the new equipment I tested both units and verified that both are operating properly and without issue. I have verified that both units are heating and functioning correctly at the time of service.
Today I arrived on site to perform a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the closet, servicing the whole home. * Replaced the Respicare filter with a 12x24x1 filter provided by the customer. * Observed the indoor coil to be in poor condition. **Outdoor Unit (Heat Pump):** * Located in the back yard. * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Tested and confirmed the following components are working within manufacturer specifications: blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, compressor start capacitor, electrical wiring, and contactor. **System Components:** * Inspected and confirmed the following components are in good working order: blower wheel, secondary drain pan, primary drain pan, and secured electrical wires. **System Testing & Adjustments:** * Return air temperature measured at 72.0°F;
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition is fair. * Indoor unit is located in the closet. * Outdoor unit is located on the side of the house. * The unit services the whole home. **Component Inspections & Testing:** * Checked the pleated 1" filter (20x25). * Indoor and outdoor coils are in fair condition. * Tested and inspected electrical components: * Blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are all working properly. * Inspected components: * Blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **System Performance:** * Return air temperature: 72.0 Degrees Fahrenheit. * Supply air temperature: 111.0 Degrees Fahrenheit. **Condensate Dr
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the air handler is located in the closet and services the whole home. * Checked the pleated 1" filter (20x20x1) and noted it was in fair condition. * Confirmed the indoor coil was in fair and clean condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is located on the side of the house. * Confirmed the outdoor coil was in fair and clean condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor. * Verified electrical wiring was working properly. **System Components:** * Inspected and confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition and working p
Performed a winter time tune up on a ICP Heat Pump View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-D5A658BF8B0D49CFB8B50E2A33DDDAB7
Customer stated that the downstairs bedroom off of the new unit was not heating. Found the outdoor unit to be in high pressure lockout. After resetting it I watched the unit run with no issues. I checked the filter and evaporator coil and both were good. The issue may be due to the airflow when only 1 zone is calling as it forces all air out of the single zone, to remedy this I believe having both dampers not close fully to allow some air through will fix this. The upstairs damper has been adjusted already but the downstairs damper is an old style that needs replaced. Estimate was approved and I will be out at a later date to replace. Thank you for your business.
Today I arrived on site and performed a winter tune-up on the system. **System Assessment:** * Overall equipment condition: Good. * Indoor unit: Located in the attic, it's an air handler/package unit. The indoor coil is clean and in good condition. * Outdoor unit: Located on the side of the house, it's a heat pump/package unit. The outdoor coil is clean and in good condition; I cleaned it today. **Component Testing & Inspection:** * Electrical components tested and working properly: Blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. * Inspected components in good condition: Blower wheel, ductwork, secured electrical wires, primary drain pan, and secondary drain pan. **Measurements & Adjustments:** * Return air temperature: 67.0°F. * Supply air temperature: 104.0°F. **Condensate Drain Service:** * Cleared the drain line. * Clea
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Furnace in Garage/Attic): Replaced the pleated 16x25x4 filter. Confirmed the indoor coil is clean and in good condition. Outdoor Unit (Straight Cool on Side of House): Verified the outdoor coil is clean and in good condition. Electrical Components: Tested and confirmed proper operation of the blower motor, inducer draft motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. System Components: Inspected and verified the good condition and proper operation of the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, secured electrical wires, and secondary drain pan. System Testing & Adjustments: Measured carbon monoxide levels at 0.00 PPM. Recorded a return air temperature of 72.0 Degrees Fahrenheit and a supply air temperature of 115.0 Degrees Fahrenheit. Cleared the condens
Today I arrived on site and performed a winter tune-up on the furnace. Here's a summary of the work completed: * **Indoor Unit (Furnace):** * Located in the closet; overall condition is good. * Checked the pleated 1" filter (20x25x1). Customer has spare filters and will replace it themselves. * Indoor coil condition is good. * **Outdoor Unit (Straight Cool):** * Located on the side of the house; overall condition is good. * Outdoor coil condition is good. * **Electrical Components:** * Electrical wiring tested and working properly. * **Component Inspection (Good Condition):** * Blower wheel, heat exchanger, burners, exhaust flue, primary drain pan, and secured electrical wires inspected and working properly. * **Carbon Monoxide Test:** * Tested for carbon monoxide; result was 0.00 PPM. * **Temperature Readings:** * Return air temperature: 73.0 Degrees Fahrenheit. * Supply air temperature: 127.0 Degrees Fahrenheit.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit Service:** * Located in the garage, servicing the whole home. * Replaced the pleated 20x25x4 air filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit Service:** * Located on the side of the house. * Observed the outdoor coil to be in fair condition. **Electrical Component Testing:** * Verified proper operation of the blower motor, heat strip kit, compressor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and electric heat strip kit safeties, all within manufacturer specifications. **Component Inspection:** * Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition and functioning properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. **System Readings:** * Recorded a return air temperature of 73.0°F
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the garage/attic. * Observed the indoor coil to be in fair and clean condition. * Noted the filter size is 20x20 and is a pleated 1" filter. * Confirmed the customer has spare filters and will replace them. * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the outdoor coil to be in fair and clean condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Checks:** * Return air temperature measured at 73.0°F. * Supply a
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the garage closet. * Observed the unit to be in fair condition. * Checked the pleated 20x20x4 filter. * Customer will replace the filter themselves. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the outdoor coil to be in fair condition. **Electrical Components:** * Tested and confirmed the following components are working within manufacturer specifications: Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring. **System Components:** * Inspected and confirmed the following components are in good working order: Blower Wheel, Primary Drain Pan, Secondary Drain Pan, Electrical Wires Secured, and Ductwork. **Measurements & Adjustments
Today I arrived on site and performed a winter tune-up on your system. Here’s a summary of the work completed: **System Inspection:** * Overall equipment condition is fair. * Indoor unit is located in the closet. * Outdoor unit is located on the side of the house. * Indoor and outdoor coils are in fair condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's recommended specifications. **Component Inspection:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires; all are in good condition and working properly. **Airflow and Filtration:** * Checked the pleated 1" filter (16x16). * Return air temperature: 68.0 Degrees Fahrenheit. * Supply air temperature: 120.0 Degrees Fahrenheit. **Conde
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Replaced the pleated 1" air filter (16x20x1). Customer provided spare filters. * Confirmed the indoor coil was clean. **Outdoor Unit (Heat Pump - Side of House):** * Confirmed the outdoor coil was clean. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected the following components and confirmed they are in good working order: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Cleared the condensate drain line and cleaned out the primary pan. * Tested the safety switch. **Additional Actions:** * Dusted the thermostat and checked the batteries. *
Replaced blower motor and module under 10 year parts warranty only. I sent an estimate for labor. The labor estimate was approved by the customer. After installing the new motor, I tested system operations and your system is operating properly at this time .