The technition arrived on schedule and did the service and reported to me what was done. He was efficient, courteous and thoughtful.
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Ms Burton told me that all looked good and all were cleaned . I am counting on what she told me to be true.
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Hunter was very detailed and thorough, and made sure I understood the issues he identified.
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Tiara was a pleasure to work with, competent, confident and capable. Tiara is a definite asset to the Beson Team.
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Thank you, Sebastian, for your expert service.
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Robert was very polite and thorough in servicing our VHAC unit
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Today I arrived on site and performed a winter time tune up on your system. It is currently not working properly. **Indoor Unit (Air Handler in Attic):** * Observed the unit's location and type. * Confirmed pleated 1" filter; customer will provide replacement 12x24x1 filter. * Indoor coil condition: good and clean. **Outdoor Unit (Heat Pump on Side of House):** * Observed the unit's location and type. * Outdoor coil condition: good. * Condenser did not come on; placed a service call. **System Inspection:** * Blower wheel, heat exchanger, secondary drain pan, primary drain pan, electrical wires, and ductwork: inspected and found to be in good condition and working properly. * Return air temperature: 69.0°F. * Supply air temperature: 100.7°F. **Condensate Drain System:** * Cleared drain line. * Cleaned out primary and secondary pans. * Tested safety switch. * Confirmed drain line is strapped. **Additional Actions:** * Dusted the thermostat and tested
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Replaced the pleated 20x25x5 filter. Observed the indoor coil to be in fair condition. Outdoor Unit (Heat Pump on Side of House): Observed the outdoor coil to be in fair condition. Tested and inspected the following electrical components, all working properly: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected the following components, all in good condition and working properly: Blower Wheel Secondary Drain Pan Primary Drain Pan Electrical Wires Secured Ductwork System Performance: Return air temperature: 72.0°F. Supply air temperature: 100.0°F. Cleared the condensate drain line and tested the safety switch. Confirmed the drain line is strapped. Restored power to the units and tested thermostat operation. Today I arrived on s
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Observed the overall condition as fair. * Confirmed pleated 1" filter (20x20). Customer to provide replacement filters. * Noted indoor coil condition as fair and clean. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil condition as fair and clean. **Electrical Components (Tested and Working):** * Verified proper operation and amperage within manufacturer specs for: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. **Components (Inspected and in Good Condition):** * Confirmed good condition and proper operation of: Blower Wheel, Secondary Drain Pan, Primary Drain Pan, Electrical Wires Secured, and Ductwork. **Condensate Drain System:** * Cleared drain line. * Cleaned ou
01/20/2026- I arrived on site to find the drain line clogged and the customer informed me that his primary drain pan has a small crack in it. He does not want the primary drain pan to be replaced at this time. I informed him to contact us if he either wants to replace the drain pan or if he decides on installing a new unit. I cleaned, cleared, and treated the condensate drain pan and line before testing it. The drain line is draining properly and the drain pan has been cleaned and treated. The unit is draining and functioning correctly at the time of service.
Today I arrived on site to perform a winter time tune up on both Trane Furnace units. I started the maintenance checking the difference in temperature between supply and return air. I observed return air at 75° while supply air was at 130°F. Right where we want it. I tested the house for carbon monoxide and found none inside with my meter reading 0PPM. Both filters were okay for another quarter (3months) In the crawlspace I had to disassemble the drain assembly and clean it, as there was a lot of zooglea build up that had dried over the winter months. I left the condensate pump bucket filled with diluted TriPow’r to prevent growth over the summer. The attic units drain assembly was treated with diluted NuBrite as I could not find the exit to clear it using the wet vac. This treatment should prevent a clog over the next 6months. If it does not we will look into replacing this line so clogs don’t become a regular issue. Thank you for choosing
Customer said heat was not working. I tested the unit in heat and found no issues. Talked about heat pump defrost and thermostat 5 minutes delay. Thank you for your business.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Furnace): Located in the closet, servicing the whole home. Observed the indoor coil to be in fair condition. Utilizes a pleated 1" filter, sized 13x30x1. Outdoor Unit (Straight Cool): Located in the backyard. Observed the outdoor coil to be in fair condition. Electrical Components (Working Properly): Tested and inspected the inducer draft motor, blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, furnace control board, and electrical wiring; all operating within manufacturer's specifications. Components Inspected (Good Condition): Verified the blower wheel, burners, heat exchanger, exhaust flue, primary drain pan, secured electrical wires, and ductwork are in good working order. Carbon Monoxide Test: Tested for carbon monoxide, resulting in 0.00 PPM. Temperature Readings: Recorded a return ai
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Attic):** * Verified the overall condition is good. * Confirmed the filter is a pleated 20x25x4 and checked it today. * Determined the indoor coil is in good condition. **Outdoor Unit (Heat Pump - Side of Building):** * Verified the outdoor coil is in good condition. * Tested and inspected the blower motor, condenser fan motor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good condition and working properly. * Cleared the condensate drain line and cleaned out the primary pan. * Confirmed the drain line is strapped. **Measurements:** * Return air temperature: 69.0°F. * Supply air temperature: 104.0°F. **Additional Actions:** * Tested the operation of the thermostat and dusted i
Diagnostic/ System not keeping up in the night. I arrived and tested the system in main heat mode and pressures were within factory specs. I tested emergency heat mode and the system blew room temperature air. I examined the wiring on the heat strip kit and found that it was receiving the right voltage and signal, but failing to activate. I gave an estimate to replace the heat strip kit and it was approved. I acquired the new kit, installed it, and tested operations. The system is heating properly at this time.
On arrival I found the customers system not doing anything at all with a blank thermostat. After further inspecting the system, I found a tripped breaker for the furnace and the main panel box. I’ll reset the breaker and the system still will not come on and then found a burn up bad condensate pump that was causing it to break a leg of power to the furnace. I sent an estimate to replace the pump the estimate was approved after replacing the condensate pump. I tested the operations and then found the on off switch for the furnace to be going bad. The customer had a new switch. I was able to install it and test the system operations. After installing the new condensate pump and on all switch, the system is operating properly at this time
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic/Garage):** * Confirmed overall equipment condition: Good. * Checked the accordion filter; size 201. * Verified indoor coil condition: Good and clean. **Outdoor Unit (Heat Pump on Side of House):** * Verified outdoor coil condition: Good and clean; cleaned today. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of: Blower motor, heat strip kit, condenser fan motor, compressor, contactor, and electrical wiring. **System Components (Inspected and in Good Condition):** * Confirmed condition of: Blower wheel, primary drain pan, secured electrical wires, and ductwork. **Temperature Readings:** * Recorded return air temperature: 66.0°F. * Recorded supply air temperature: 106.0°F. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. * Co
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Replaced the 16x25 pleated air filter with a new antimicrobial filter provided by the customer. * Confirmed the indoor coil is in fair and clean condition. **Outdoor Unit (Heat Pump in Backyard):** * Verified the outdoor coil is in fair and clean condition. * Tested and inspected the following electrical components, confirming they are working properly within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, confirming they are in good condition and working properly: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * Ductwork **System
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in the closet, servicing the whole home. Observed the indoor coil to be in fair condition. Verified the pleated 1" filter is 20x20x1. Noted the filter's condition as fair. Outdoor Unit (Heat Pump): Located on the side of the house. Observed the outdoor coil to be in fair condition. Electrical Components: Tested and inspected the following components, all operating within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring System Components: Inspected the following components, all found to be in good working order: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork Measurements and Adjustments: Return air temperature: 68.0°F. Supply air temperature: 103.0°F. Cleared the condensate drain line and cleaned out the primary
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Observed the overall condition as fair. Replaced the pleated 20x20x4 air filter. Outdoor Unit (Heat Pump on Side of House): Observed the overall condition as fair. Electrical Components (Tested and Working): Verified proper operation and amperage of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. System Components (Inspected and Working): Confirmed good condition and proper function of the blower wheel, secondary drain pan, primary drain pan, secured electrical wires, and ductwork. Condensate Drain System: Cleared the drain line and tested the safety switch. Confirmed the drain line is strapped down. Temperature Readings: Measured a return air temperature of 67.0°F. Measured a supply air temperature of 130.2°F. A
Today I performed a winter time tune up on your Heat Pump unit. I started inside at the AHU checking the difference in temperature between supply and return air. I observed return air at 81° while supply air was at 123°F. Right where we want it. Outside I checked the operation of your units compressor, condenser fan and their respective capacitor. All components were within manufacturer specifications. I checked the cleanliness of the condensing coil as well, which looked good and clean today. I finished up today clearing the drain line and treating the drain assembly with Viper drain treatment. Thank you for choosing