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As always, no complaints with Benson service. They are A1
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Raymond is a very caring person and takes pride in his work. He aims to please and loves what he is doing. I trust his working ability and enjoy his honesty. Merry Christmas to all
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Lee provided excellent service in a very timely manner.
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Love their maintenance agreement! They keep up and send you an appointment schedule and since I don’t like to be without that in summer heat it’s worth it!! He was great!! Every thing checked off….knowledgeable, on time, performed everything well and super nice to boot!!!
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Aidan explained what he was going to check and took pictures of HVAC parts he checked. Changed filter in living room. Everything looks good
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Aidan is very professional and knowledgeable about what he does. Very pleasant and polite.
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Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **Equipment Assessment:** * Overall equipment condition: Fair. * Indoor unit located in the garage. * Outdoor unit located on the side of the house. * System services the whole home. **Component Inspections & Testing:** * Checked the pleated 1" filter. * Condition of indoor coil: Fair. * Condition of outdoor coil: Fair. * Electrical components tested and working within specs: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected components in good condition: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Return air temperature: 77.0°F. * Supply air temperature: 110.0°F. **Co
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Observed the indoor unit to be in fair condition. Confirmed the filter size as 20x25x4, and noted it's a pleated 2-6" filter. Observed the indoor coil to be in fair condition. Outdoor Unit (Heat Pump on Side of House): Observed the outdoor coil to be in fair condition. Electrical Components: Verified proper operation within manufacturer specifications for: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring System Components: Confirmed good condition and proper operation of: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork Measurements & Adjustments: Recorded a return air temperature of 72.0°F and a supply air temperature of 126.0°F. Cleared the condensate drain line and cleaned out the primary pan. Confirmed the drain line is strapped. Final Ste
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Observed the overall condition as fair. Checked the pleated 1" filter (19.5x20) today. Observed the condition of the indoor coil as fair. Outdoor Unit (Heat Pump on Side of House): Observed the condition of the outdoor coil as fair. Tested and inspected the following electrical components, all working within manufacturer's specs: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected the following components, all in good condition and working properly: Blower Wheel Secondary Drain Pan Primary Drain Pan Electrical Wires Secured Ductwork System Performance: Return air temperature: 72.0°F. Supply air temperature: 136.9°F. Cleared the condensate drain line and tested the safety switch. Confirmed the drain line is strapped. Restored po
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Confirmed the overall equipment condition is good. Replaced the 20x25x4 pleated filter with a spare provided by the customer. Verified the indoor coil is clean and in good condition. Confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good condition. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Tested and inspected the following electrical components, confirming they are working within manufacturer specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring System Performance: Measured a return air temperature of 68.0°F and a supply air temperature of 120.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch on the con
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Attic Air Handler):** * Verified the indoor unit is in good condition. * Confirmed the indoor coil is clean. * Replaced the 16x20x5 pleated filter; customer provided the replacement. **Outdoor Unit (Side of House Heat Pump):** * Verified the outdoor unit is in good condition. * Confirmed the outdoor coil is clean. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * Inspected the following components, all in good working order: * Blower Wheel * Ductwork * Electrical Wires Secured * Primary Drain Pan *
Today I arrived on site and performed a winter tune-up on your system. Here’s a summary of the work completed: **Filtration:** * Replaced the 20x25 pleated filter with a spare provided by the customer. * Checked the new filter. **Coils:** * Inspected the indoor coil (attic unit) and found it to be in fair condition. * Inspected the outdoor coil (side of house unit) and found it to be in fair condition. **Electrical Components (Tested and Working):** * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **Components Inspected (Good Condition):** * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Cleaned out the secondary pan. * Tested the safety switch. * Confirmed the drain line is strappe
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Filtration: Checked the pleated 20x25x4 filter and replaced it. Indoor Unit (Furnace in Closet): Observed the indoor coil to be in fair condition. Outdoor Unit (Straight Cool on Side of Building): Observed the outdoor coil to be in fair condition. Tested and inspected the blower motor, condenser fan motor, compressor, contactor, electrical wiring, blower run capacitor, compressor run capacitor, and fan run capacitor. All are working properly within manufacturer's recommended specifications and amperages. System Components: Inspected the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, electrical wires, and ductwork. All are in good condition and working properly. Tested for carbon monoxide, resulting in 0.00 PPM. Measured a return air temperature of 70.0 Degrees Fahrenheit and a supply air temperature of 115.0 Degrees Fahrenheit. Cleared the drain line and cleaned out the
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Washed the 20x20x4 washable filter located in the garage. Confirmed the indoor coil is in fair condition. Verified the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition. Outdoor Unit (Heat Pump): Cleaned the outdoor coil, which is in fair condition. Confirmed the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer's specifications. System Checks: Cleared the condensate drain line and tested the safety switch. Verified the drain line is strapped. Measured a return air temperature of 72.0°F and a supply air temperature of 94.8°F. Restored power to the units and tested the thermostat operation. View visual findings from this job here - https://visionshare.xoi.io/?id=XA
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Closet):** * Verified the unit services the whole home. * Checked the pleated 1" filter (16x20x1). Customer will replace it with their own. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, heat strip kit, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed good condition and proper operation of the blower wheel, primary drain pan, and secured electrical wires. **Measurements:** * Recorded a return air temperature of 74.0°F and a supply air temperature of 98.0°F. **Condensate Drain System:** * Cleared the drain line and cleaned out t
Today I arrived on site and performed a winter tune-up. The system is currently working properly. **Indoor Unit (Air Handler):** * Verified the unit is located in the closet. * Confirmed the overall condition of the unit is good. * Checked the pleated 1" filter (20x24x1). * Customer has spare filters and will replace it themselves. * Confirmed the indoor coil is in good condition. **Outdoor Unit (Heat Pump):** * Verified the unit is located in the back yard. * Confirmed the outdoor coil is in good condition. **Electrical Components:** * Tested and inspected the following components, all working within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components:** * Inspected the following components, all in good condition and working properly: * Blower Wheel *
Replaced the outdoor TXV on heat pump unit model:ASZ160481LB serial:1710387837. Pressure tested at 350psi for 20 minutes, bubble checking all 3 joints for the TXV. Pulled a vacuum down to 350 microns. Recharged unit with refrigerant and ran unit for 15 minutes where the pressures settled out at 130psi and 423psi. Thank you for your business.
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler - Garage/Attic):** * Verified the unit is servicing the East Side. * Checked and washed the washable 20x20x4 filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump - Side of House):** * Observed the outdoor coil is in good condition. **Electrical Components:** * Tested and verified proper operation of: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring **System Components:** * Inspected and confirmed the good working condition of: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Measured a return air temperature of 70.0°F and a supply air temperature of 95.0°F. * Cleared the co
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler): Located in the attic, the air handler is in fair condition. Verified the filter size as 20x25x4 and noted a pleated 2-6" filter type. The indoor coil is in fair condition. Inspected the blower wheel, primary drain pan, electrical wires (secured), and ductwork; all are in good working order. Outdoor Unit (Heat Pump): Located in the backyard, the heat pump's outdoor coil is in good condition. Tested and confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, and contactor. System Performance: Return air temperature measured 68.0°F, and supply air temperature measured 99.0°F. Cleared the condensate drain line and cleaned out the primary pan. Confirmed the drain line is strapped. Additional Actions: Restored power to the units. Checked the thermostat batteries and te
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler - Garage): Replaced the pleated 1" air filter (18x24x1). Customer provided spare filters. Observed the indoor coil to be in fair condition. Outdoor Unit (Straight Cool - Side of House): Observed the outdoor coil to be in fair condition. Verified the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are working within manufacturer's specifications. Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition. System Checks: Cleared the condensate drain line and tested the safety switch. Verified the drain line is strapped. Measured a return air temperature of 74.0°F and a supply air temperature of 135.1°F. Restored power to the units and tested thermostat operation. View visual findings from thi
Today I arrived on site and performed a winter time tune up on the system. Here's a summary of the work completed: * **System Overview:** * Equipment condition assessed as fair. * Indoor unit located in the attic, servicing the whole home. * Outdoor unit located on the side of the house. * **Filtration:** * Checked the pleated 20x25 filter. * Customer will provide their own replacement filters. * **Coil Condition:** * Indoor and outdoor coils are in fair condition. * **Electrical Components (Tested and Working):** * Blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. * **Component Inspection (Good Condition):** * Blower wheel, secondary drain pan, primary drain pan, and electrical wires secured. * **Temperature Readings:** * Return air temperature: 73.0°F. * Supply air temperature: 102.0