Robert was an exceptionally pleasant and eager technician.
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Brenden Noble was on time and efficiently performed the maintenance.
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Lee is very sociable and friendly. I got the impression she is still new with Benson's, but she was very conscientious about her service. She may have taken more time than other more experienced techs have, but in my opinion she did a thorough job. I had no issues with her at all.
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Josh was fantastic! Helpful, informative, professional, and pleasant
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He was a very nice young man, went over everything with me, so very polite
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Your staff are always well trained, pleasant and knowledgeable. He was no exception.
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Today I arrived on site and performed a winter tune-up. The system is currently working properly. **Indoor Unit (Air Handler in Crawl Space):** * Verified the air handler is in good condition. * Confirmed the indoor coil is clean. * Checked the 1" pleated filter (12x30x1). Customer will provide their own replacement filters. **Outdoor Unit (Heat Pump on Side of House):** * Verified the heat pump is in good condition. * Cleaned the outdoor coil. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. **System Components (Inspected and Working):** * Confirmed the blower wheel, ductwork, secured electrical wires, primary drain pan, and secondary drain pan are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line.
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 20x25x5 pleated filter. * Confirmed the indoor coil is clean and in fair condition. * Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil is clean and in fair condition. * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. * Confirmed the drain line is strapped. **Other Checks:** * Dusted the thermostat and tested its oper
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Checked the pleated 20x25x4 filter; it's a 2-6" type. Observed the indoor coil is in fair condition. Outdoor Unit (Heat Pump on Side of House): Observed the outdoor coil is in fair condition. Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specs. Inspected the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. System Performance: Return air temperature was 72.0°F, and supply air temperature was 119.4°F. Cleared the condensate drain line and tested the safety switch. Confirmed the drain line is strapped. Restored power to the units and tested the thermostat operation.
Today I arrived on site and completed the following maintenance activities: **System Inspection:** * Observed the overall equipment condition as fair. * Located the indoor unit in the garage/attic and the outdoor unit on the side of the house. * Confirmed the unit services the whole home. **Filtration:** * Checked the pleated 1" filter, sized 20x25. **Coils:** * Assessed the indoor and outdoor coil conditions as fair. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **Component Inspection:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires; all are in good condition and working properly. **System Testing & Adjustments:** * Recorded a return air temperature of 63.0°F and
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: **Equipment Overview:** * Overall equipment condition is fair. * The indoor unit (Air Handler) is located in the attic and services the whole home. * The outdoor unit (Heat Pump) is located in the back yard. **Component Inspections & Testing:** * Verified the blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, defrost control board, and electrical wiring are working properly within manufacturer's specifications. * Confirmed the secondary drain pan, primary drain pan, electrical wires are secured, and ductwork are in good condition and working properly. * Inspected and confirmed the drain line is strapped. **Measurements & Adjustments:** * Measured return air temperature at 73.0 Degrees Fahrenheit. * Measured supply air temperature at 131.0 Degrees Fahrenheit. * Cleared the condensate drain line
Today I performed a wintertime tuneup on your air conditioning units in Tallahassee, FL. Everything is working properly at this time. View visual findings from this job here - https://visionshare.xoi.io/?id=XA-A243-16EB39D01D2E4A25ACEB35C4F0F3D8A1
Today I arrived on site and performed a winter tune-up on the system. Here’s a summary of the work completed: Air Handler (Indoor Unit): Verified the air handler is located in the closet. Confirmed the indoor coil is clean and in good condition. Checked the 20x20x1 pleated 1" filter; customer will provide their own replacement. Inspected the blower wheel, primary drain pan, and secured electrical wires; all in good condition. Tested the blower motor and heat strip kit; both operating within manufacturer's specifications. Measured a return air temperature of 68.0°F and a supply air temperature of 100.2°F. Cleared the condensate drain line, cleaned out the primary pan, and tested the safety switch. Condenser (Outdoor Unit): Verified the heat pump is located on the side of the house. Confirmed the outdoor coil is in good condition. Tested the condenser fan motor, compressor, compressor run capacitor, fan run capacitor, and contactor; all operating within manufacturer's specifications. C
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 20x23 Respicare filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump in Back Yard):** * Observed the outdoor coil to be in fair condition. * Verified the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and defrost control board are working within manufacturer specifications. **System Inspection:** * Confirmed the secondary and primary drain pans and electrical wires are secured and in good condition. * Cleared the condensate drain line and tested the safety switch. * Verified the drain line is strapped. * Observed a return air temperature of 70°F and a supply air temperature of 118°F. * Restored power to the units and tested thermostat operations. View visual findings from this
Today I arrived on site and performed a winter tune-up on the whole-home system. Here’s a summary of the work completed: **System Assessment:** * Overall equipment condition is fair. * Indoor unit is located in the garage/attic. * Outdoor unit is located on the side of the house. * Filter size is 20 x 20, washable and pleated. * Condition of both indoor and outdoor coils is fair. **Electrical Components:** * Tested and confirmed proper operation of: * Blower motor * Condenser fan motor * Compressor * Blower run capacitor * Compressor run capacitor * Fan run capacitor * Compressor start capacitor * Contactor * Electrical wiring **Component Inspection:** * Inspected and confirmed good condition of: * Blower wheel * Secondary drain pan * Primary drain pan * Electrical wires secured **System Testing & Adjustments:** * Return air temperature: 71.0°F. * Supply air temperature: 125.0°F. *
Today I arrived on site and performed a winter tune-up on the system. The overall equipment condition is good. **Indoor Unit (Air Handler - Attic/Garage):** * Verified the indoor coil is clean and in good condition. * Replaced the 16x20x1 pleated 1" filter; the customer provided spare filters. **Outdoor Unit (Heat Pump - Side of House):** * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. **System Components (Inspected and in Good Condition):** * Confirmed the blower wheel, ductwork, electrical wires, primary drain pan, and secondary drain pan are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and seco
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic/Garage): Replaced the 20x20x4 pleated filter with a spare provided by the customer. Confirmed the indoor coil is clean and in fair condition. Outdoor Unit (Heat Pump in Back Yard): Verified the outdoor coil is clean and in good condition. Tested and inspected the following electrical components, all operating within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring Inspected the following components, all in good working order: Blower Wheel Primary Drain Pan Electrical Wires Secured Secondary Drain Pan System Checks: Return air temperature: 71.0°F. Supply air temperature: 126.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch. Confirmed the drain line is strapped. Additional Actions:
Today I arrived on site and performed a winter time tune up on the system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic/Crawl Space):** * Replaced the antimicrobial filter (sizes: 20x20 and 20x30). * Noted the indoor coil is in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil, which is now in good condition. **Electrical Components:** * Verified proper operation of the blower motor, heat strip kit, condenser fan motor, fan run capacitor, compressor run capacitor, contactor, and electrical wiring. * Identified a faulty defrost control board. **System Components:** * Confirmed the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan are in good working order. **Condensate Drain System:** * Cleared the drain line and cleaned out the primary pan. * Tested the safety switch and found it to be faulty. * Confirmed the drain line is strapped. **Measurements:** *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Replaced the 20x20 pleated 1" filter with a spare provided by the customer. * Confirmed the indoor coil is in fair and clean condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the outdoor coil is in fair and clean condition. * Tested and inspected the following electrical components, confirming they are working properly within manufacturer's specifications: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Compressor Start Capacitor, Contactor, and Electrical Wiring. * Inspected the Blower Wheel, Secondary Drain Pan, Primary Drain Pan, Electrical Wires Secured, and Ductwork, and confirmed they are in good condition and working properly. **System Checks:** * Return air temperature: 69.0 Degrees Fahrenheit. * Supply air temperature: 100.0 Degre
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Furnace):** * Located the furnace in the attic. * Confirmed the indoor coil is in good condition. * Inspected and confirmed the blower wheel, burners, exhaust flue, heat exchanger, electrical wires, ductwork, and primary drain pan are in good working order. * Verified electrical wiring is working properly within manufacturer's specifications. * Measured return air temperature at 77.0 Degrees Fahrenheit and supply air temperature at 114.0 Degrees Fahrenheit. * Confirmed Respicare filtration with a 20x23 filter. **Outdoor Unit (CONDENSER):** * Located the straight cool condenser on the side of the house. * Confirmed the outdoor coil is in good condition. * Verified electrical wiring is working properly within manufacturer's specifications. **Condensate Drain System:** * Cleared the drain line. * Tested the safety switch to ensure proper function. * Confirme
Today I arrived on site and performed a winter time tune up on your system, and it is working properly at this time. **Indoor Unit (Air Handler in Attic):** * Confirmed the indoor unit is in good condition. * Verified the indoor coil is clean and in good condition. * Replaced the pleated 20x25x4 filter. * Customer requested additional filters for a charge, as they do not have spares. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed proper operation of: Blower Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring, and Compressor Start Capacitor. **System Components:** * Inspected and confirmed good condition and proper operation of: Blower Wheel, Heat Exchanger, Secondary Drain Pan, Primary Drain Pan, and Secured Electrical Wires. **System Testing & Adjustments:** * Measured a return air temperature