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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Brandon was a pleasure to have tune up our air conditioner unit. Very professional, knowledgeable, and great communication skills. Thanks.
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Another smooth and trouble-free visit.
Response from Benson's Heating and Air Conditioning:
We really appreciate you taking the time to share your feedback with us and the community.
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Very good explaining all that was done and adding notes for our next visit in 6 months
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Overall Experience
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Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Observed the indoor unit to be in fair condition. * Confirmed the indoor coil was in fair condition and clean. * Noted the filter size as 16x23x1 and that the customer has spare pleated 1" filters and will replace them. **Outdoor Unit (Package Unit):** * Observed the outdoor unit to be in fair condition and clean. * Cleaned the outdoor coil. * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, primary drain pan, and electrical wires; all are in good condition and working properly. **System Performance:** * Recorded a return air temperature of 75.0°F and a supply air temperature of 58.0°F. * Cleared the condensate drain line and cleaned out the primary p
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Located in the garage. * Observed the unit to be in fair condition. * Confirmed the indoor coil was clean and in fair condition. * Noted a pleated 1" filter (14x20x1). Customer has spare filters and will replace them. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the unit to be in fair condition. * Confirmed the outdoor coil was clean and in fair condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components:** * Inspected and confirmed good condition and proper operation of: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **Measurements
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Observed the indoor unit to be in fair condition. * Confirmed the unit services the whole home. * Discussed filtration; customer will provide their own antimicrobial filters. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Package Unit):** * Observed the outdoor unit in the back yard. * Observed the outdoor coil to be in fair condition and cleaned it. **Electrical Components:** * Tested and inspected the blower motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good condition and working properly. **System Readings & Adjustments:** * Return air temperature: 74.0°F. * Supply air temperature: 54.0°F.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Attic/Garage):** * Observed the indoor unit to be in fair condition. * Verified the filter size as 20x25x1 and confirmed the antimicrobial filter was checked today. * Found the indoor coil to be in fair condition and clean. * Inspected the blower wheel, primary drain pan, electrical wires, and ductwork, all found to be in good working order. **Outdoor Unit (Heat Pump - Back Yard):** * Observed the outdoor unit to be in fair condition. * Confirmed the outdoor coil was clean. * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring, all operating within manufacturer specifications. **System Performance:** * Measured a return air temperature of 73.0°F and a supply air temperature of 53.0°F. * Cleared the condensate drain line, cleaned out the primary pan, a
Diagnostic/ American Standard unit not cooling. Arrived and found the condenser not running due to a swollen and failed run capacitor. Replaced it with a Turbo 200 and tested operations. The system is cooling properly at this time. The new capacitor has a 5-year limited warranty.
07/03/2025- I arrived on site to find the 6 inch flex supply duct connected the bathroom completely broken and disconnected in the middle of the run. This means I was unable to repair the duct at the time of diagnostic. I have spoken to the customer about this and she has signed and approved an estimate for the replacement of this 6 inch flex duct. I have ordered the replacement 6 inch flex from Johnstone, please call the customer and schedule a time to preform the repairs.
07/02/2025- I arrived on site and replaced the two faulty damper actuators with two Honeywell damper actuators. After installation of the new equipment I tested each zone multiple times and have confirmed that the damper actuators for each zone open and close properly. I have ver That the unit and all zones are cooling properly with proper airflow due to the actuators functioning properly.
Today I arrived on site and performed a summer tune-up on your system. Here’s a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Verified the air handler is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the 20x20 Respicare filter. **Outdoor Unit (Heat Pump on Side of House):** * Verified the heat pump is in good condition. * Cleaned the outdoor coil. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan are in good working order. **System Performance:** * Measured a return air temperature of 71.0°F and a supply air temperature of 51.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Resto
Today I arrived on site and performed the following maintenance on your PACKAGE unit: **Indoor Unit Service:** * Verified the indoor unit is a package unit located inside. * Confirmed the unit services the whole home. * Replaced the pleated 1" filter (size 20x25). * Brush cleaned the indoor coil, which is in good condition. **Outdoor Unit Service:** * Verified the outdoor unit is a heat pump package unit located in the back yard. * Overall equipment condition is good. Tallahassee Fl https://visionshare.xoi.io/?id=msf3a9308d-5daa-i185-4fc747609630-u404-abefb9948044 View visual findings from this job here - https://visionshare.xoi.io/?id=XA-2670-41545AAB540640DAB7EF1364CEF82D7F
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Closet):** * Checked the pleated 1" filter (20x20). * Brush cleaned the indoor coil, which was in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil, which was in fair condition. **Electrical Components:** * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed good condition of the blower wheel, secured electrical wires, primary drain pan, and secondary drain pan. **System Performance:** * Measured a return air temperature of 71.0°F and a supply air temperature of 52.0°F. * Cleared the condensate drain line and cleaned out the primary pan. * Restored power to the units. * Installed Speedlight UV kit. **Overall System
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler):** * Verified the air handler is located in the closet. * Confirmed the unit services the whole home. * Checked the pleated 1" filter (20x20) and found it in fair condition. * Inspected the indoor coil and found it to be in good, clean condition. **Outdoor Unit (Heat Pump):** * Verified the heat pump is located on the side of the house. * Inspected the outdoor coil and found it to be in good, clean condition. * Tested and inspected the following electrical components, all operating within manufacturer specifications: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components and found them to be in good working order: * Blower Wheel * Secondary Drain Pan *
06/18/2025- I arrived on site to find the drain line clogged leading to the safety switch being tripped. I cleared and treated this drain line before test The unit. I found the unit to be working properly and cooling properly at the time of service.
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Replaced the pleated 1" filter (20x30x1 / 12x12x1). * Confirmed the indoor coil is in good, clean condition. * Verified the blower wheel, electrical wires, primary drain pan, and secondary drain pan are in good working order. **Outdoor Unit (Heat Pump on Side of House):** * Cleaned the outdoor coil. * Confirmed electrical wiring is working properly within manufacturer's specifications. **System Performance:** * Cleared the condensate drain line and cleaned out the primary pan. * Measured a return air temperature of 72.3°F and a supply air temperature of 56.0°F. * Restored power to the units. The system is currently working properly. Tallahassee Fl View my findings from today’s job here: https://visionshare.xoi.io/?id=msd145c7b8-5daa-i185-bdaf42648e49-u404-d492385121fd
Today I arrived on site and performed the following maintenance and service tasks: **Indoor Unit (Air Handler):** * Located in the attic/garage. * Observed the indoor coil to be in good, clean condition. * Replaced the pleated 20x25 air filter. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the outdoor coil to be in good, clean condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components:** * Inspected and confirmed good working condition of: blower wheel, secondary drain pan, primary drain pan, electrical wires secured, and ductwork. **System Testing & Adjustments:** * Measured a return air temperature of 78.0°F and a supply air temperature of 60.0°F. * Cleared the condensate drain line. *
Today I arrived on site and performed the following maintenance: **Indoor Unit (Air Handler - Garage/Attic):** * Replaced the 20x25 pleated filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump - Back Yard):** * Verified the outdoor coil is clean and in good condition. * Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. * Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **System Performance:** * Measured a return air temperature of 78.0°F and a supply air temperature of 62.0°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. **Additional Actions:** * Dusted the thermostat. * Restored power to the units. * Checked