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The technician was knowledgeable, courteous and professional. He did a thorough job when performing scheduled maintenance on our HVAC system. I would highly recommend this technician to anyone.
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Ray Petty always does a great job when he co He comes to our home. Very courteous and thorough. He is a perfect representative for Benson's
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Excellent service. My house stays comfortable.
Response from Benson's Heating and Air Conditioning:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
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Nick was very professional and answered all my questions
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Every time I’ve had bensons come out it’s been a positive experience! From the tracking of the arrival, to adding a pic of the tech - it’s just so awesome!!!
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AJ was very professional, kept me informed about what he was doing and what all he had done. Very polite.
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Polite young man, explained things and let me know what he was doing. Benson's is always top notch.
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Today, I arrived on site to perform a winter maintenance check on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in a closet, identified as a furnace. * Services the whole home. * Filtration system includes pleated 1" filters. * Filter sizes: (2) 18x24x1 & (1) 10x10x1, checked today. * Indoor coil is clean and in good condition. Outdoor Unit Details: * Located on the side of the building, identified as straight cool. * Outdoor coil is clean and in good condition. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Furnace Control Board * Electrical Wiring * Inducer Draft Motor System Inspection: * Inspected components in good condition: * Blower Wheel * Burners * Exhaust Fl
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: * Fair condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in a closet. * Services the whole home. * Pleated 1" filter replaced today. * Filter size: 20x25x1. Outdoor Unit Details: * Located on the side of the house. * Condition of outdoor coil is fair. Electrical Components: * Blower Motor, Heat Strip Kit, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring, and Electric Heat Strip Kit Safety tested and functioning properly within manufacturer specs. Inspected Components: * Blower Wheel, Primary Drain Pan, and Electrical Wires secured and in good condition. * No components found in poor condition. Temperature Readings: * Return Air Temperature: 80.0°F. * Supply Air Temperature: 124.0°F. Condensate Drain System: * Cleared drain line, cleaned out primary pan, and tested safety switch. Additional Actions: * Rest
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Condition rated as fair. Indoor Unit Details: * Located in a closet. * Services the whole home. * Filtration system uses a pleated 1" filter. * Filter size is 20x20x1 and was inspected. Indoor Coil Condition: * Indoor coil is in fair condition but dirty. Outdoor Unit Details: * Located on the side of the house. * Outdoor coil condition is fair. Electrical Components: * Blower Motor, Heat Strip Kit, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring, and Electric Heat Strip Kit Safety were tested and are functioning properly within manufacturer specifications. Inspected Components: * Blower Wheel, Primary Drain Pan, and Electrical Wires are in good condition. * No components found in poor condition. Temperature Readings: * Return Air Temperature: 75.0°F. * Supply Air Temperature: 112.0°F. Condensate Drain System: * Cleared drain line, cleaned out
Today, I arrived on site to perform maintenance on the HVAC equipment. Overall Equipment Condition: * Fair condition noted for both indoor and outdoor units. Indoor Unit Details: * Type: Package Unit * Location: Inside the home * Filtration: Pleated 1" filter replaced today * Filter Size: 20x25x1 * Indoor Coil Condition: Fair Outdoor Unit Details: * Type: Package Unit * Location: Back yard * Outdoor Coil Condition: Fair Electrical Components: * Tested and inspected the following components: * Blower Motor * Heat Strip Kit * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Electric Heat Strip Kit Safety's * All components are functioning properly within manufacturer specifications. System Inspection: * Inspected components in good condition: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured * No components found in poor condition. Temperature Readings: * Return Air Temperature: 75.0 Degrees Fahrenheit *
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Condition rated as fair. Indoor Unit Details: * Located in a closet. * Services the whole home. * Pleated 1" filter replaced today. * Filter size: 20x20x1. * Indoor coil condition: fair, dirty. Outdoor Unit Details: * Located on the side of the house. * Outdoor coil condition: fair. Electrical Components: * Tested and inspected the following components, all working properly: * Blower Motor * Heat Strip Kit * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Electric Heat Strip Kit Safety's * No components found not working properly. System Inspection: * Blower Wheel, Primary Drain Pan, and Electrical Wires secured in good condition. * No components in poor condition. Temperature Readings: * Return Air Temperature: 75.0°F * Supply Air Temperature: 134.0°F Condensate Drain System: * Cleared drain line. * Cleaned out primary pa
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Equipment condition rated as fair. Indoor Unit Details: * Located in the crawl space. * Services the whole home. * Customer does not have spare filters; additional filters will be provided for a charge. * Filter sizes: 24x24x1 and 14x14x1. * Indoor coil condition is fair. Outdoor Unit Details: * Located in the back yard. * Outdoor coil condition is fair. Electrical Components: * Blower Motor, Heat Strip Kit, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring, and Electric Heat Strip Kit Safety tested and functioning within manufacturer specs. Inspected Components: * Blower Wheel, Primary Drain Pan, Electrical Wires Secured, and Secondary Drain Pan are in good condition and working properly. * No components found in poor condition. Temperature Readings: * Return air temperature: 75.0 degrees Fahrenheit. * Supply air temperature: 103.0 degrees Fahren
Today, I arrived on site to perform a winter maintenance check on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the attic and garage. * Type: Furnace. * Filtration system: Pleated 1", replaced today using customer-provided spare filters. * Filter sizes: (2) 18x18x1 & (1) 12x12x1. * Indoor coil condition: Good and clean. Outdoor Unit Details: * Located on the side of the house. * Type: Straight cool. * Outdoor coil condition: Good and clean; cleaned today. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Furnace Control Board * Electrical Wiring System Inspections: * Components in good condition: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan
Autumn HVAC Maintenance Services: Upon arriving at the client’s residence, I began the comprehensive autumn HVAC maintenance. I inspected and cleaned the furnace burners, checked the heat exchanger for any signs of cracks or damage, and tested the thermostat to ensure accurate temperature readings. Additionally, I replaced the air filter and examined all electrical connections for safety. With the season changing and colder weather approaching, these tasks ensured the heating system was prepared to provide efficient and reliable warmth throughout winter.
Air Conditioning System Repair Service: A homeowner contacted us with concerns about their air conditioning unit making unusual noises and failing to maintain proper airflow. Upon inspection, we found a worn-out blower motor and debris obstructing the air ducts. We replaced the damaged blower motor and thoroughly cleaned the ducts to restore proper airflow. After testing the system to confirm it was running smoothly, the AC is now operating quietly and efficiently. These repairs ensured the unit could handle the variable temperatures of fall and maintain a comfortable home environment.
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: Good condition noted for both indoor and outdoor units. Indoor Unit Details: Located in the garage attic. Type: Air Handler. Filtration system: Pleated 1", replaced today using customer-provided spare filters. Filter size: 20x20x1. Outdoor Unit Details: Located on the side of the house. Type: Heat Pump. Condition of outdoor coil: Good and cleaned today. Electrical Components: All tested components are functioning properly within manufacturer specs: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring System Inspection: Inspected components in good condition: Blower Wheel Primary Drain Pan Secondary Drain Pan Electrical Wires Secured Temperature Readings: Return Air Temperature: 71.6°F Supply Air Temperature: 118.7°F Condensate Drain System: Cleared drain line. Cleaned out primary and secondary pans
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the attic as an air handler. * Services the east and west sides of the building. * Filtration system includes pleated filters (2-6" and 1"). * Replaced filters today: (1) 20x23x1 and (1) 20x25x4. * Indoor coil condition is good and clean. Outdoor Unit Details: * Located on the side of the building as a heat pump. * Outdoor coil condition is also good and clean. Electrical Components: * All tested components are working properly within manufacturer specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Electric Heat Strip Kit Safety's System Inspections: * Inspected components in good condition: * Blower Wheel * Secondary Drain
Today, I arrived on site to perform winter maintenance on the HVAC system. Overall Equipment Condition: Good condition noted for both indoor and outdoor units. Indoor Unit Details: Located in the garage as an air handler. Services the whole home. Filtration system includes pleated 1" filters. Checked filters today; customer has spare filters and prefers to replace them independently. Filter sizes: (1) 12x12x1 and (1) 16x25x1. Indoor coil condition is good. Outdoor Unit Details: Located in the back yard as a heat pump. Outdoor coil is clean and in good condition, cleaned today. Electrical Components: All tested components are functioning properly within manufacturer specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring No components were found to be malfunctioning. System Inspection: Inspected components in good condition: Blower Wheel Primary Drain Pan Secondary Drain Pan Electrical Wires s
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Location: Garage * Type: Air Handler * Services: Whole Home * Filtration: Antimicrobial; customer declined filters and will provide their own * Filter Size: 20x24 * Indoor Coil: Good condition, cleaned with a brush today Outdoor Unit Details: * Location: Side of House * Type: Heat Pump * Outdoor Coil: Good condition, cleaned today Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Inducer Draft Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring System Inspection: * Components in good condition: * Blower Wheel * Primary Drain Pan * Secondary Drain Pan * Electrical Wires Secured * No components found
Today, I arrived on site to perform maintenance on the HVAC system. Overall Equipment Condition: * Good condition noted for both indoor and outdoor units. Indoor Unit Details: * Located in the closet as an air handler. * Services the whole home. * Filtration system uses a pleated 1" filter; customer will provide their own for replacement. * Filter size is 20x20. * Indoor coil is clean and in good condition; brush cleaned today. Outdoor Unit Details: * Located in the back yard as a heat pump. * Outdoor coil is clean and in good condition; cleaned today. Electrical Components: * All tested components are functioning properly within manufacturer specifications: * Blower Motor * Inducer Draft Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring System Inspection: * Components in good condition: * Blower Wheel * Primary Drain Pan * Secondary Drain Pan *
Today, I arrived on site to perform winter maintenance on the HVAC equipment. Overall Equipment Condition: Good condition noted for all units. Indoor Unit Details: Location: Closet Type: Air Handler Units #1 and #2 located in the mechanical room near the condensers. Filtration: Pleated filters sized 20x24x4 replaced today. Indoor Coil Condition: Good condition confirmed. Outdoor Unit Details: Location: Side of Building Type: Heat Pump Condition: Good, cleaned today. Electrical Components: All tested components (Blower Motor, Condenser Fan Motor, Compressor, Fan Run Capacitor, Contactor, Electrical Wiring) are working properly within manufacturer specifications. Inspections: Blower Wheel, Primary Drain Pan, and Electrical Wires are in good condition and functioning properly. No components found in poor condition. Testing: No carbon monoxide issues detected. Return Air Temperature: 74.1°F Supply Air Temperature: 118.6°F. Condensate Drain System: Cleared drain line and cleaned ou