Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
The tech came within expected time. Was courteous and performed service thoroughly. Answered my questions well.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tech, as always, was professional, friendly, and thorough. Reviewed everything he did prior to completion.
Overall Experience
Quality
Price
Convenience
He couldn't have been more gracious. He is welcome here any time! But you have always had the most efficient employees. Thank you
Overall Experience
Quality
Price
Convenience
Colton was very prompt, polite, and clear in explaining what he was doing. He was also very efficient in completing all the items listed on this regular service check-up visit. We appreciate Benson's very effective pre- and post-visit communications system, and the efforts to maintain appropriate distancing during the COVID-19 pandemic. This heat pump system was installed by Benson's many years ago, and we appreciate the firm's success in maintaining it.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Tested system operations, component amperages, capacitor ratings, cleared the drain line, checked the refrigerant charge, Replaced the 14x20x1 pleated filter, and cleaned out the build up on the primary tray. The dual run capacitor in the condenser is weak, I recommend replacing but customer declined. I will email a price to replace the capacitor. Customer signed up for a silver level maintenance plan on 2 systems. Go online to schedule visit... www.bensonshvac.com. The system is cooling well at this time.
Replaced the dual run capacitor in the condenser outside under parts warranty.
I performed a Silver level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
I performed a Silver level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
I performed a Silver level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
I performed a Silver level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
I performed a Benson’s level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
I performed a Benson’s level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
Replaced the weak dual run capacitor in the condenser outside under warranty. The system is now cooling properly.
I performed a Benson’s level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
Performed a summertime tune up on a Trane air conditioner in Havana. Testing system operations, component amperages, capacitor ratings, cleared the drain line, changed the high media filter, replaced the batteries in the thermostat, and tested the refrigerant pressures. The system is working properly at this time.
Performed a summertime tune up on the equipment. Testing system operations, component amperages, capacitor ratings, cleared the drain line, changed the batteries in the thermostats, checked the filters, dusted the return grills and cleaned the condenser outside. The dual run capacitor is slightly weak. I recommend allowing us to replace under parts warranty. You will have to pay for labor, I emailed a estimate to have capacitor replaced. The system is cooling wonderfully at this time.
Performed a summertime tune up on an Amana air conditioner in Havana. Tested the system operations, component amperages, capacitor ratings, cleared the drain line, replaced the high media filter, and extended the drain line away from the house outside. I found a slightly weak dual run capacitor in the condenser outside and will order a new one and come back to replace under warranty. The system is cooling wonderfully at this time.
I performed a Silver level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida
I performed a Benson’s level summer time tuneup on the equipment and the system is working properly at this time in cooling mode. Thank you for your business today. Tallahassee, Florida