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Technician called to give arrival time which I always appreciate. He was thorough and explained things well. We always appreciate Benson’s services!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Arrive on time. Appreciate the video from the Zapcut! 👍👍Excellent work!!!
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Overall Experience
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Matt Edwards did a thorough job and is a very nice person.
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Makai was great - one of the best technicians you've sent our way!
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Hunter was very efficient, professional and personable! It was a pleasure having him serve us.
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Overall Experience
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Thanks Lee. Job well done. Thank you for noticing the size of the air filter.
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Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Verified the overall equipment condition as good. Replaced the pleated 20x25x4 air filter (customer provided replacement). Confirmed the indoor coil is clean and in good condition. Inspected and confirmed the blower wheel, primary drain pan, and electrical wires are secured and in good working order. Outdoor Unit (Heat Pump on Side of House): Confirmed the outdoor coil is clean and in good condition. Tested and inspected the following electrical components, all operating within manufacturer's specifications: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Compressor Run Capacitor Fan Run Capacitor Compressor Start Capacitor Contactor Electrical Wiring System Performance: Measured a return air temperature of 73.0°F and a supply air temperature of 102.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch to en
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Furnace):** * Located in the crawl space. * Replaced the 201 accordion filter. * Observed the indoor coil to be in fair and clean condition. **Outdoor Unit (Straight Cool):** * Located on the side of the house. * Observed the outdoor coil to be in fair and clean condition. **Electrical Components (Tested and Working):** * Verified proper operation of the inducer draft motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, furnace control board, and electrical wiring. **Inspected Components (Good Condition):** * Confirmed the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, electrical wires, and ductwork are in good working order. **System Performance:** * Carbon monoxide levels measured at 0.00 PPM. * Recorded a return air temperature of 74.0 Degrees Fahrenheit and a supply air temp
Today I performed a winter time tune up on your HVAC equipment. overall everything looked good. I started off checking the difference in temperature between supply and return air. I observed a return of 78° while supply was 120°. Outside I noticed the coil was dirty and recommended a chemical cleaning. Customer purchased. I finished up by clearing the drain and treating the assembly with Viper. Thank you choosing
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Verified the overall condition as good. * Replaced the 16x20 pleated filter using the customer's spare filters. * Confirmed the indoor coil is in good condition. * Inspected the blower wheel, primary drain pan, and secondary drain pan, all in good working order. **Outdoor Unit (Heat Pump on Side of Building):** * Verified the overall condition as good. * Confirmed the outdoor coil is in good condition. * Tested and inspected the blower motor, condenser fan motor, compressor, contactor, and electrical wiring; all operating within manufacturer's specifications. **System-Wide:** * Cleared the condensate drain line and cleaned out both the primary and secondary pans. * Confirmed the drain line is strapped and secured. * Measured a return air temperature of 67.0 Degrees Fahrenheit and a supply air temperature of 134.0 Degrees Fahrenheit.
Today I arrived on site and performed a winter tune-up on the whole home system. **Filtration:** * Replaced the pleated 1" filter with a 14x20 filter provided by the customer. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, secondary drain pan, primary drain pan, and electrical wires; all are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Measurements:** * Return air temperature: 65.0°F. * Supply air temperature: 101.0°F. **Additional Actions:** * Confirmed the condensate drain line is connected and strapped down. * Dusted the thermostat. *
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Crawl Space): Observed the overall condition as fair. Checked the pleated 20x20 filter (2-6" type). Observed the condition of the indoor coil as fair. Outdoor Unit (Heat Pump in Back Yard): Observed the condition of the outdoor coil as fair. Tested and confirmed proper operation of the blower motor, heat strip kit, condenser fan motor, compressor, and electrical wiring within manufacturer's specifications. Inspected the blower wheel, primary drain pan, secured electrical wires, and ductwork, all found to be in good working condition. System Checks: Measured a return air temperature of 70.0°F and a supply air temperature of 110.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch, which is functioning correctly. Confirmed the drain line is strapped. Additional Actions: Restored power to the units. Checked the thermostat batte
Today I arrived on site and performed a winter time tune up on the system, which is currently working properly. **Indoor Unit (Air Handler):** * Confirmed the air handler is located in the closet and services the whole home. * Verified the indoor coil is clean and in good condition. * Replaced the pleated 16x20x4 filter. * The customer does not have spare filters and requested we provide additional filters for a charge. **Outdoor Unit (Heat Pump):** * Confirmed the heat pump is located in the back yard. * Verified the outdoor coil is in good condition. * Tested and inspected the following electrical components, which are working properly within manufacturer's specifications: blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. * Inspected the blower wheel, heat exchanger, primary drain pan, and electrical wires, confirming they are secured and in good condition. **C
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: System Assessment: Observed the overall equipment condition as fair. Confirmed the indoor unit is an air handler located in the closet, servicing the whole home. Verified the outdoor unit is a heat pump located in the back yard. Noted the indoor and outdoor coils are in fair condition. Component Testing & Inspection: Confirmed the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring are operating within manufacturer specifications. Inspected the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good working order. Maintenance Actions: Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch. Confirmed the drain line is properly strapped. Checked the thermostat batteries and tested thermost
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Maintenance Actions:** * Replaced the air filters with the customer's spare filters (sizes 20x25x1 and 12x12x1). * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Dusted the return grills and thermostat. * Tested the thermostat operations. **Equipment Inspection:** * Indoor unit (Air Handler in closet): Noted the indoor coil is in fair and clean condition. * Outdoor unit (Heat Pump on side of house): Noted the outdoor coil is in fair and clean condition. * Verified the condensate drain line is connected and strapped down. * Inspected and confirmed the following components are in good condition and working properly: Blower Wheel, Primary Drain Pan, Secondary Drain Pan, Electrical Wires Secured, Ductwork. **Electrical Components:** * Tested and confirmed the following electrical components are working pr
Today, I arrived on site to perform winter maintenance on your HVAC equipment. Equipment Condition: * Overall condition is good. * Indoor unit located in the garage attic, type is furnace. * Outdoor unit located on the side of the house, type is straight cool. Filtration: * Washable filter was cleaned today. * Filter size is 20x25x4. * Residue found on the filter suggests replacement for better air quality. Coil Condition: * Indoor coil is in fair condition. * Outdoor coil is good but was dirty. Electrical Components: * Inducer draft motor, electrical wiring, and furnace control board tested and are functioning properly within manufacturer specs. * No components were found to be malfunctioning. System Inspection: * Blower wheel, electrical wires, primary and secondary drain pans, heat exchanger, exhaust flue, and burners inspected and in good condition. * No components were found in poor condition. Testing Results: * Carbon monoxide level is 0.00 PPM. * Return air temperature is
Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **System Overview** * Equipment condition is fair. * Indoor unit is located in the closet. * Outdoor unit is located on the side of the house. * The unit services the whole home. **Filtration** * The system uses a pleated 2-6" filter. * Checked the filter, customer has spare filters and will replace it themselves. * Filter size is 213. **Coils** * Indoor coil condition is fair. * Outdoor coil condition is fair. **Electrical Components (Working Properly)** * Blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring were tested and inspected, and are working properly within manufacturer's specifications. **Component Inspection (Good Condition)** * Blower wheel, secondary drain pan, primary drain pan, and electrical wires secured were insp
Replaced the pneumatic zone board and dampers with electronic zone board and dampers. Came back out and sealed the hole for the removed bypass. Thank you for your business.
Today I performed a winter time tune up on your HVAC equipment. Overall everything was within fair condition. I started off checking the difference in temperature between return and supply air. Return was observed at 72° while supply was 50°. Right where we want it. The filter was replaced today free of charge. Outside I checked the operation of the compressor, condenser fan and their respective capacitor. Everything was within manufacturer specifications. The condenser coil was very dirty and stopped up. The customer purchased a chemical cleaning. NuBrite was used at 6:1 dilution. I finished up by treating the drain assembly with Viper drain treatment. Thank you for choosing
Today I arrived on site and performed a winter time tune up on your system, and it is working properly at this time. **Filtration:** * Replaced the 20x25x5 pleated filter in the attic air handler, using the customer's spare filters. **Electrical Components:** * Tested and inspected the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, contactor, defrost control board, and electrical wiring. All are working properly within manufacturer's specs. * Found the condenser fan motor run capacitor out of factory range. **Component Inspection:** * Inspected the blower wheel, ductwork, secured electrical wires, primary drain pan, and secondary drain pan. All are in good condition and working properly. **Condensate Drain System:** * Cleared the drain line, cleaned out the primary and secondary pans, and tested the safety switch. * Confirmed the drain line is strapped. **Temperature Readings:** * Return air tempera
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Package Unit):** * Verified the unit is a package unit located inside the whole home area. * Confirmed the filter is a pleated 1" filter, size 12x24x1, and in fair condition. * Observed the indoor coil is clean and in fair condition. **Outdoor Unit (Package Unit):** * Verified the unit is a package unit located in the back yard. * Observed the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer's specifications for: blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **Component Inspection:** * Inspected and confirmed good working condition of: blower wheel, primary drain pan, electrical wires secured, and ductwork. **Condensate Drain System:** * C