I had anxiety over hearing “ alarming “ noise. Technician explained it carefully to me as well as checking further & found nothing wrong. Allayed my fears as the temp is supposed to drop tonight
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Great service explained everything he did very helpful to us thanks
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Brendan was excellent, very knowledgeable and he represented Benson’s in the most positive way possible. Of all the technicians that Bensons has sent to my home for service work, Brendan was the most professional. Benson’s should promote Brendan to a higher level management position as soon as possible.
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Brendan was punctual, efficient and polite. He listened carefully to my suggestions. And carried on pleasant conversation when called for. I’d ask for him again!
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Brenden is an excellent service technician. He was highly knowledgeable and took the time to clearly explain each step of the process throughout the service appointment.
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Appreciated quick response to service call
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Great Service and such a gentleman. Answered all my questions and explained to me the process.
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Today I arrived on site and performed a winter tune-up on the system. Here's a summary of the work completed: **Equipment Overview** * Overall equipment condition is fair. * The indoor unit is an air handler located in the attic, servicing the whole home. * The outdoor unit is a heat pump located on the side of the house. **Component Inspections & Testing** * Indoor coil condition is good and clean. * Outdoor coil condition is good. * Tested and inspected the following electrical components, all working within manufacturer's specs: * Blower Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Defrost Control Board * Electrical Wiring * Inspected the following components, all in good working condition: * Blower Wheel * Heat Exchanger * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **Measurements & Adjustm
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic/Garage):** * Replaced the existing air filters with the customer's spare pleated 1" filters (sizes 20x20x1 and 12x12x1). * Observed the indoor coil to be in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Observed the outdoor coil to be in fair condition. * Tested and inspected the following electrical components, which are working properly within manufacturer's specifications: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, which are in good condition and working properly: * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured * Ductwork **System Operation:** * Cleared the
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Verified the unit services the whole home. * Checked the pleated 1" filter (20x20x1); it's in good condition. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Determined the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed the following components are working within specifications: blower motor, heat strip kit, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, electrical wiring, and electric heat strip kit safeties. * Identified the blower run capacitor is not working properly or within specifications. **Component Inspection:** * Verified the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork are in good condition and working properl
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Furnace in Attic):** * Replaced the SG600 filter. * Confirmed the indoor coil is clean and in fair condition. **Outdoor Unit (Straight Cool on Side of House):** * Verified the outdoor coil is clean and in fair condition. **Electrical Components:** * Tested and confirmed proper operation of the inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, furnace control board, and electrical wiring. **System Components:** * Inspected and verified the good condition and proper operation of the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, secondary drain pan, secured electrical wires, and ductwork. **System Testing:** * Carbon monoxide levels measured at 0.00 PPM. * Return air temperature: 67.0 Degrees Fahrenheit. * Supply air temperature
I performed a winter time tune up on a carrier heat pump
Today we replaced the evaporator coil and txv, pressure tested the system to 350psi for 20 minutes, pulled a deep vacuum under 500 microns and added refrigerant charge back to the unit to get it heating properly. Tallahassee fl
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Garage):** * Verified overall equipment condition is good. * Checked Respicare filtration (filter size 16x20). * Confirmed indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed outdoor coil is clean and in good condition. **Electrical Components:** * Tested and verified proper operation within manufacturer specifications for: * Blower Motor * Compressor * Condenser Fan Motor * Heat Strip Kit * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Electric Heat Strip Kit Safety's * Identified Defrost Control Board is not working properly or within manufacturer specifications. **System Components:** * Inspected and confirmed good condition and proper operation of: * Blower Wheel * Secondary Drain Pan * Prim
Today I arrived on site and performed a winter tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Package Unit, Furnace):** * Confirmed the unit's overall condition is good. * Verified the indoor coil is clean and in good condition. * Replaced the accordion filter (size 201 apr) with a spare provided by the customer. **Outdoor Unit (Side of House, Straight Cool, Package Unit):** * Confirmed the outdoor coil is in good condition. * Verified electrical wiring is working properly within manufacturer's specifications. **System Components:** * Inspected the blower wheel, heat exchanger, primary drain pan, electrical wires, ductwork, burners, and exhaust flue; all are in good condition and working properly. * Cleared the condensate drain line and cleaned out the primary pan. * Tested for carbon monoxide; result was 0.00 PPM. * Measured a return air temperature of 70.0°F and a supply air temperature of 101.4°F. **Additional Actions:** *
I performed a winter time tune up on a Amana heat pump
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Here's a summary of the work completed: **Indoor Unit (Air Handler in Garage Closet):** * Verified pleated 1" filter (10x10x1) is in place and checked its condition. * Observed indoor coil condition as fair. **Outdoor Unit (Heat Pump on Side of House):** * Observed outdoor coil condition as fair. **Electrical Components (Tested and Working):** * Confirmed proper operation and amperage within manufacturer specifications for: * Blower Motor * Heat Strip Kit * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components (Inspected and Working):** * Verified good condition and proper function of: * Secondary Drain Pan * Primary Drain Pan * Ductwork **Measurements and Adjustments:** * Measured return air temperature at 70.0°F and supply air temper
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Observed the overall condition as fair. Confirmed the filter is a pleated 1" type, sized at 18x18. Observed the indoor coil in fair condition. Outdoor Unit (Heat Pump in Back Yard): Observed the outdoor coil in fair condition. Electrical Components: Verified proper operation and amperage within manufacturer specifications for: Blower Motor Heat Strip Kit Condenser Fan Motor Compressor Blower Run Capacitor Compressor Run Capacitor Fan Run Capacitor Contactor Electrical Wiring System Components: Confirmed good condition and proper function of: Blower Wheel Primary Drain Pan Electrical Wires Secured Ductwork Measurements: Recorded a return air temperature of 68.0°F and a supply air temperature of 109.0°F. Condensate Drain System: Cleared the drain line. Cleaned out the primary pan. Tested the safety switch. Verified the drain line is strapped. Additional Action
Today I arrived on site and performed a winter time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Furnace in Closet - East Side):** * Replaced the pleated 1" filter (20x20x1). Customer provided spare filters. * Confirmed the indoor coil is clean. **Outdoor Unit (Straight Cool on Side of House):** * Confirmed the outdoor coil is clean. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring. **System Components (Inspected and Working):** * Confirmed good condition and proper operation of: Blower Wheel, Ductwork, Electrical Wires Secured, and Primary Drain Pan. **Condensate Drain System:** * Cleared the drain line, cleaned out the primary pan, and tested the safety switch. Flushed with drain solvent. The drain line
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **MASTERBEDROOM AHU Service:** * Verified the MASTERBEDROOM AHU is located in the crawl space and services the master bedroom. * Confirmed the filter is a pleated 2-6" type, sized at 16x20x5; 20x20x1 antimicrobial, and checked it today. * Observed the indoor coil to be in fair and clean condition. * Inspected the blower wheel, primary drain pan, electrical wires, and ductwork, finding them in good working order. **MASTERBEDROOM CU Service:** * Verified the MASTERBEDROOM CU is a heat pump mini split condenser located on the side of the house. * Observed the outdoor coil to be in fair and clean condition. * Tested and confirmed the blower motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are operating within manufacturer specifications. **System Check
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Closet, West Side):** * Verified overall equipment condition as good. * Serviced the unit located on the west side. * Washed the existing 20x20x1 pleated 1" filter. * Customer requested additional filters for a charge, as they do not have spares. * Confirmed indoor coil condition as good. **Outdoor Unit (Heat Pump - Back Yard):** * Observed outdoor coil condition as fair. * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Heat Strip Kit * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Defrost Control Board * Inspected and verified good condition and proper operation of: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Ele
Today I arrived on site and performed a winter time maintenance on your HVAC equipment. Indoor Unit (Air Handler in Attic): Observed the overall condition as fair. Checked the pleated 1" filter (sizes 16x24 and 12x12). Observed the indoor coil condition as fair. Inspected the blower wheel, primary drain pan, electrical wires, and ductwork; all are in good condition and working properly. Tested and confirmed the blower motor, heat strip kit, blower run capacitor, and electrical wiring are working properly within manufacturer's specifications. Outdoor Unit (Heat Pump in Back Yard): Observed the outdoor coil condition as fair. Tested and confirmed the condenser fan motor, compressor, compressor run capacitor, fan run capacitor, and contactor are working properly within manufacturer's specifications. System Checks: Return air temperature: 67.0°F. Supply air temperature: 110.0°F. Cleared the condensate drain line and cleaned out the primary pan. Tested the safety switch; it is working. C