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Robert was friendly, courteous, efficient and he knew what he was doing.
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I have been a Benson's customer for over 20 years and this is my second HVAC system with them. As I have come to expect, Benson's provide excellent service when my unit recently shut down on a Sunday afternoon and Phillip Rutledge, my technician, was here within 45 minutes of my call. He did a wonderful job. A new fan assembly had to be ordered and he tracked it through the ordering process. He and his sidekick even did the fan installation during a rain storm so I would not have to go another night without AC. Job well done!
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As always, Benson’s technicians are courteous. Kilian arrived on time, performed the required maintenance inspection and informed us of the issues found. We were advised of nature of the issues and recommended remedies.
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Perry was timely after receiving the arrival notification. He was friendly and respectful. He and Robert serviced A/C timely.
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Lee did a great job. took care of everything timely and professionally.
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Arrive on time. Friendly and knowledgeable Your company always hire the best technicians. Keep up the good work!
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I have always been satisfied with Benson’s service team. They are polite, knowledgeable, and do a great job!
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Today I arrived on site and performed a summer time tune up on your system. Here's a summary of the work completed: **Indoor Unit (Attic Air Handler/Mini Split):** * Washed the washable filter (size 20x25). * Brush cleaned the indoor coil. **Outdoor Unit (Side of House Heat Pump/Mini Split Condenser):** * Cleaned the outdoor coil. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of the blower motor, inducer draft motor, heat strip kit, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components (Inspected and Working):** * Confirmed the blower wheel, primary drain pan, secondary drain pan, and electrical wires are secured and in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Additional Actions:** * Dusted the return grills and
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Furnace in Crawl Space):** * Verified the unit is in good overall condition. * Washed the washable 20x25x4 filter and checked its condition. * Observed the indoor coil to be in fair condition. * Inspected and confirmed the blower motor, blower run capacitor, and electrical wiring are working within specifications. * Confirmed the blower wheel, heat exchanger, primary drain pan, electrical wires, ductwork, burners, and exhaust flue are in good condition. **Outdoor Unit (Straight Cool on Side of House):** * Verified the unit is in good overall condition. * Confirmed the outdoor coil is in good condition. * Inspected and confirmed the compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring are working within specifications. **System Performance:** * Measured a return air temperature of 73.0°F and a supply air
Customer said that unit was leaking water and not cooling properly. Found evaporator coil to be clogged up with animal fur causing unit to freeze up. Also found the drain line to be clogged preventing water from draining out properly. Cleaned out drain line and evaporator coil and everything is working properly at this time. Estimate is attached for maintenance plan. Thank you for your business.
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Closet):** * Replaced the 20x25 pleated filter with a spare provided by the customer. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Side of House):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Compressor * Blower Run Capacitor * Condenser Fan Motor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring * Inspected the blower wheel, primary drain pan, and secured electrical wires; all are in good working order. **System Performance:** * Measured a return air temperature of 76.0°F and a supply air temperature of 53.0°F. * Cleared the condensate drain line and cleaned out the primary pa
Today, I arrived on site and performed a summer time maintenance on your HVAC equipment. Here is a summary of my findings: Overall Equipment Condition: - Good Indoor Unit: - Location: Attic - Type: Air Handler - Picture: [Attach picture] Area Unit Services: - Left side of house Filtration: - Pleated 1" - Replaced today Filter Size: - 20x25x1 - Picture: [Attach picture] Condition of Indoor Coil: - Good - Clean Outdoor Unit: - Location: Side of House - Type: Heat Pump - Picture: [Attach picture] Condition of Outdoor Coil: - Good - Clean Tested and inspected electrical components: - Blower Motor - Condenser Fan Motor - Compressor - Compressor Run Capacitor - Fan Run Capacitor - Contactor - Electrical Wiring - All working properly within manufacturers recommended specs and amperage's Inspected components in good condition and working properly: - Blower Wheel - Secondary Drain Pan - Primary Drain Pan - Electrical Wires Secured Tested and cleared condensate drain system: - Cleared Drain Line
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Indoor Unit (Air Handler in Crawl Space):** * Checked and replaced the 20x25x5 pleated filter. The customer requested additional filters for a charge. * Cleaned the indoor coil, which was in fair condition. **Outdoor Unit (Heat Pump in Back Yard):** * Cleaned the outdoor coil, which was in good condition. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. All components are working properly within the manufacturer's recommended specifications. **System Components:** * Inspected the blower wheel, ductwork, secured electrical wires, primary drain pan, and secondary drain pan. All components are in good condition and working properly. **Condensate Drain System:** * Cleared the drain lin
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Filtration:** * Replaced the pleated 1" filter (size 20x20 and 12x12). **Electrical Components (Tested & Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring are within manufacturer's specifications. **Component Inspection (Good Condition):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good working order. **Temperature Readings:** * Recorded a return air temperature of 76.0°F and a supply air temperature of 58.0°F. **Condensate Drain System:** * Cleared the drain line. * Cleaned out both the primary and secondary drain pans. * Tested the safety switch. **Additional Actions:** * Dusted the thermostat
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **System Assessment:** * Overall equipment condition: Fair. * Indoor unit located in closet, servicing the whole home. * Outdoor unit located in the backyard. **Component Inspections & Testing:** * Electrical components tested and operating within specifications: Blower Motor, Condenser Fan Motor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Electrical Wiring. * Inspected components in good working order: Blower Wheel, Primary Drain Pan, Electrical Wires Secured. * Return air temperature: 75.0°F. * Supply air temperature: 55.9°F. **Maintenance Actions:** * Replaced Pleated 1" filter (16x20x1). * Cleared condensate drain line. * Cleaned out primary drain pan. * Tested safety switch. * Dusted the thermostat and return grills. * Restored power to the units. * Checked thermostat batteries and tested thermostat operation. **
Today I arrived on site and performed a summer tune-up on your system. Here’s a summary of the work completed: **Indoor Unit (Air Handler in Attic/Garage):** * Verified the unit is in good overall condition. * Checked and replaced the 20x25x4 washable filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the unit is in good condition. * Confirmed the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring are all working properly within manufacturer specifications. **System Components (Good Condition):** * Inspected and confirmed the blower wheel, heat exchanger, secondary drain pan, primary drain pan, electrical wires, and ductwork are all in good working condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned
Diagnostic/ system not cooling. Upon arrival I found the blower motor not running. I checked to see if the motor is receiving the correct 240 high voltage and the correct 24 volts for low voltage. Found the motor is receiving the proper voltage but still not turning on. The blower motor has an internal failure and will need to be replaced. I presented an estimate for labor on replacing the blower motor and it was approved. Picked up the new motor and returned to install it. Fired system off afterwards and checked component amperage’s and monitored system operations. The system is cooling properly at this time. Bryant Air Handler Model#FV4CNF003 Serial#2723F40134
Today I arrived on site to perform a summer tune-up. Here's a summary of the maintenance performed: **Indoor Unit (Air Handler in Attic):** * Replaced the 20x25 pleated filter. * Customer requested additional filters for future service. * Confirmed indoor coil condition as fair and clean. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed outdoor coil condition as fair and clean. * Verified proper operation of electrical components: Blower Motor, Condenser Fan Motor, Blower Run Capacitor, Compressor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, and Electrical Wiring. * Inspected and confirmed good condition of: Blower Wheel, Primary Drain Pan, Secondary Drain Pan, and Electrical Wires. **System Performance:** * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Measured return air temperature at 71.0°F and supply air temperature at 55.0°F. **Additional Actions:** * Du
Estimate for capacitor replacement not on warranty. Turbo 200 installed system functioning properly at this time.
I checked system operations, component amperages, capacitor ratings, refrigerant charge, temperature split, ensured the coils are clean, cleared the drain line and changed the air filter (customer provided). Everything is working properly at this time.
Today I arrived on site and performed a summer tune-up. The system is currently working properly. **Maintenance Actions:** * Replaced the 20x25 pleated filter using customer-supplied spares. * Cleaned the outdoor coil. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the safety switch. * Dusted the return grills and thermostat. * Checked the thermostat batteries and tested its operation. **Component Inspections & Testing:** * Verified proper operation and amperage of the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, electrical wiring, and defrost control board. * Confirmed the blower wheel, burners, exhaust flue, heat exchanger, primary drain pan, secondary drain pan, secured electrical wires, and ductwork are in good condition and working properly. **Temperature Readings:** * Return air temperature: 75.0 Degrees Fahrenheit. * Supply air temper
Today I arrived on site and performed a summer tune-up on the system. Here's a summary of the work completed: **Equipment Assessment:** * Overall equipment condition: Fair. * Indoor unit located in the Garage and Attic. * Outdoor unit located on the Side of the House and in the Back Yard. * Serviced units on the East and West Sides. * Filtration: Pleated 1" filter. * Indoor coil condition: Fair. * Outdoor coil condition: Fair. **Electrical Component Testing:** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **Component Inspection:** * Confirmed good condition and proper function of: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System