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Hunter was extremely versed in his profession. He did a great job troubleshooting my a/c and didn’t let up until he determined he found the correct course to complete the job. Hunter is very knowledgeable, friendly and loves dogs. You’ll be very lucky to have Hunter as your repair technician.
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Ray was very knowledgeable, I appreciate his service Thank you
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The techs came out Friday and did a six month check up. No issues. Today is Saturday and the unit is shutdown. So I called and they said the soonest they can get somebody out here is tomorrow. So I’m not really sure you want me to answer the questions.
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Awesome service, didn’t have to wait til Monday. Thanks Ray. Hope you got a good lunch.
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Hunter, our technician, was very knowledgeable and competent. He listened to me explain the issues my family was experiencing and troubleshooted our HVAC until he could accurately diagnose our problem. I am very satisfied with my experience and will call Benson’s again.
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We have had multiple service techs fron Benson’s. I usually have to call for return trips as things not done. Not this time! Very polite and careful with tasks.
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Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Unit Assessment:** * Overall equipment condition assessed as fair. * Indoor unit is located in a closet. * Outdoor unit is located in the backyard. * The unit services the whole home. **Filtration:** * Checked the pleated 1" filter. * Customer has spare filters and will replace them. * Filter size is 16x25. **Coil Condition:** * Indoor coil condition assessed as fair. * Outdoor coil condition assessed as fair. **Electrical Components:** * Tested and inspected the blower motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. **Component Inspection:** * Blower wheel, secondary drain pan, primary drain pan, and electrical wires were inspected and found to be in good condition and working
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Furnace):** * Located in the closet, servicing the whole home. * Replaced the pleated 1" filter (size 12x24x1) with a spare provided by the customer. * Confirmed the indoor coil is in fair and clean condition. **Outdoor Unit (Straight Cool):** * Located in the backyard. * Confirmed the outdoor coil is in fair and clean condition. **Electrical Components (Tested and Working):** * Inducer Draft Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Furnace Control Board, and Electrical Wiring are all working properly within manufacturer's specifications. **Components Inspected (Good Condition):** * Blower Wheel, Primary Drain Pan, Electrical Wires Secured, and Ductwork are in good condition and working properly. **Measurements:** * Return air temperature: 77.0°F. * Supply air temperature: 60.0°F.
Today I performed a summertime maintenance on both systems. On both condensers checked condenser fan motor, capacitor, contactor compressor. All were working properly at this time on indoor air handler’s cleared drain lines, tested safety switches, checked blower motor and blower wheels and inspected evaporator coil, clean and cleared both drain lines, primary and secondary pans also inspected ductwork. Everything is working properly at this time. Thank you for choosing Bensons! In Tallahassee, FL
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic - East Side):** * Replaced the pleated 1" filter (customer provided 20x30x1 and 12x12x1 spare filters). * Confirmed the indoor coil was clean. **Outdoor Unit (Heat Pump in Back Yard):** * Confirmed the outdoor coil was clean. * Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. * Confirmed the blower wheel, primary drain pan, and electrical wires were secured and in good condition. **System Checks:** * Cleared the condensate drain line. * Cleaned out the primary pan and tested the safety switch. * Measured a return air temperature of 77.0°F and a supply air temperature of 57.0°F. **Additional Actions:** * Dusted the thermostat. * Restored power to the units. * Checked the batteries and tested the operation of the thermostat. Ta
Today I performed a summertime tuneup on your air conditioning system in Tallahassee. Everything is working properly at this time.
Today I arrived on site and performed a summer tune-up on the system. **Indoor Unit (Attic):** * Checked the pleated 16x25 filter. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil to be in fair condition. **Electrical Components (Tested & Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, and fan run capacitor are within spec. * Checked contactor, compressor start capacitor, and electrical wiring, all operating correctly. **System Components (Inspected & Working):** * Confirmed blower wheel, secondary drain pan, primary drain pan, and secured electrical wires are in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out both the primary and secondary drain pans. * Tested the safety switch to ensure proper function. **Measurements:** * Return air temperat
Today I arrived on site and performed a summer tune-up on your system. **Indoor Unit (Air Handler):** * Confirmed the air handler is located in the closet. * Verified the indoor coil is clean and in good condition. * Checked the 20x20x1 pleated filter; customer will replace it with their spares. **Outdoor Unit (Heat Pump):** * Confirmed the heat pump is located on the side of the house. * Verified the outdoor coil is in good condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring, all within manufacturer specifications. **System Components (Inspected and in Good Condition):** * Verified the blower wheel, heat exchanger, primary drain pan, and secured electrical wires are in good condition. **Temperature Readings:** * Measured a return air temperature of 72.0°F and a supply air
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Furnace in Garage):** * Replaced the 20x25 pleated 1" filter (customer provided spare). * Observed the indoor coil to be in fair and clean condition. * Serviced the whole home area unit. **Outdoor Unit (Straight Cool on Side of House):** * Observed the outdoor coil to be in fair and clean condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of: Inducer Draft Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Furnace Control Board, Contactor, and Electrical Wiring. **Components Inspected (Good Condition):** * Confirmed proper function of: Blower Wheel, Primary Drain Pan, Secondary Drain Pan, Electrical Wires Secured, and Ductwork. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch.
Customer said that the unit wasn’t running not cooling yesterday, but cooling today. Talked to her about the filters(1 20x30x1, 1 20x20x1, 1 12x12x1) being dirty which could be causing the unit to freeze up. Also found the drain to be slightly clogged which is triggering the safety switch. Cleared out the drain and verified that it is draining properly. Also customer approved replacement of thermostat, will be back at a later time to replace it. Thank you for your business.
Today I arrived on site and performed a summer time tune up on your system, which is currently working properly. **Indoor Unit (Attic Air Handler):** * Verified the unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the pleated 20x25x4.5 filter. * Noted the customer needs additional filters and wants them provided for a charge. **Outdoor Unit (Side of House Heat Pump):** * Verified the unit is in good condition. * Confirmed the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Blower Motor, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, Contactor, Defrost Control Board, and Electrical Wiring are all working within manufacturer specifications. **System Components (Inspected and Working):** * Blower Wheel, Ductwork, Electrical Wires Secured, Primary Drain Pan, and Secondary Drain Pan are all in good condition and work
Today I arrived on site and performed a summer tune-up on the system. **Indoor Unit (Garage, Attic):** * Checked the pleated 20x25 filter (2-6"), which was inspected today. * Observed the indoor coil to be in fair condition. **Outdoor Unit (Side of House):** * Observed the outdoor coil to be in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed blower run capacitor, compressor run capacitor, fan run capacitor, compressor start capacitor, and contactor are within specifications. * Ensured electrical wiring is functioning correctly. **System Components (Inspected and Working):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **Condensate Drain System:** * Cleaned out the primary pan and cleared the drain line. * Cleaned out the secondary pan and tested the safety switch. *
08/19/2025- I arrived on site to find the 3 amp fuse blown due to a low voltage short which kept the unit from running. I have replaced the wire that was shorted due to how pinched it was, and I also replaced the fuse. I tested the unit and verified that the unit starts and runs properly. I have confirmed that this unit is functioning and cooling properly at the time of service.
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Basement, West Side Area Unit Services):** * Verified the overall equipment condition as fair. * Checked the indoor coil, noting it was in fair and clean condition. * Replaced the filter with a new antimicrobial filter (19.75x22.75x1). **Outdoor Unit (Heat Pump - Back Yard):** * Verified the overall equipment condition as fair. * Checked the outdoor coil, noting it was in fair and clean condition. **Electrical Components:** * Tested and confirmed proper operation within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Blower Run Capacitor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring **System Components:** * Inspected and confirmed good working condition for: * Blower Wheel * Primary Drai
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Furnace in Garage):** * Observed the indoor unit to be in fair condition. * Confirmed the indoor coil was in fair condition and clean. * Noted the filter size as 12x24 and that the customer has spare pleated 1" filters. **Outdoor Unit (Straight Cool on Side of House):** * Observed the outdoor unit to be in fair condition and clean. **Electrical Components:** * Verified proper operation of the inducer draft motor, condenser fan motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, furnace control board, and electrical wiring. **Component Inspection:** * Confirmed the blower wheel, primary drain pan, electrical wires, and ductwork are in good condition and working properly. **System Testing & Adjustments:** * Measured a return air temperature of 70.0°F and a supply air temperature of 52.0°F. * Cleared the condensate dr
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Observed the unit to be in fair condition, servicing the upstairs area. * Noted the pleated 1" filter (18x18x1). Customer will replace filters independently. * Confirmed the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is clean and in fair condition. **Electrical Components:** * Verified proper operation and amperage within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components:** * Confirmed good condition and proper function of: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **Measurements & Adjustments:** * Recorded a return air temperature of 75.0°F and a sup