For years we had been putting off replacing our HVAC system because we were dreading both the cost and the inconvenience. Finally, we felt we had put it off long enough. Happily for us, we chose Benson's to tackle the replacement! Mr. Lee Costa presented our options (including costs) thoroughly; then he took us through the entire install process, with each step explained to us in detail. The Benson's crew was on time and the entire replacement and install took exactly the one day, as had been estimated. We highly recommend Benson's!
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Lee Costa has been servicing my air conditioner for 15 years. Obviously I consider him courteous, very competent and handles any questions with knowledgeable responses.
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I called Benson's HVAC for a service call at 9:30am... due to good timing, a tech was in the area wrapping up another service call and was dispatched immediately to my building. The Tech arrived by 10:00am! Diagnosis and repair was done before 11:00!!! OUTSTANDING RESPONSE by the Benson's office staff and service tech!
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The technician Lee Garison did an excellent job. When the technician completed checking the system, Lee explained in detail everything that was checked in the system and how well everything was with the system. As always great job Benson's Heating and Air.
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Robert was friendly, courteous, efficient and he knew what he was doing.
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I have been a Benson's customer for over 20 years and this is my second HVAC system with them. As I have come to expect, Benson's provide excellent service when my unit recently shut down on a Sunday afternoon and Phillip Rutledge, my technician, was here within 45 minutes of my call. He did a wonderful job. A new fan assembly had to be ordered and he tracked it through the ordering process. He and his sidekick even did the fan installation during a rain storm so I would not have to go another night without AC. Job well done!
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As always, Benson’s technicians are courteous. Kilian arrived on time, performed the required maintenance inspection and informed us of the issues found. We were advised of nature of the issues and recommended remedies.
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Perry was timely after receiving the arrival notification. He was friendly and respectful. He and Robert serviced A/C timely.
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Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler - Garage):** * Verified the unit services the whole home. * Checked the 20x20x4 pleated filter (2-6"), found it in good condition. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump - Back Yard):** * Confirmed the outdoor coil is clean and in good condition. **Electrical Components:** * Tested and verified proper operation within manufacturer specifications for: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Contactor * Electrical Wiring **System Components:** * Inspected and confirmed proper operation and good condition of: * Blower Wheel * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Measured a return air temperature of 75.0°F and a supply air temperature of 53.0°F. * Cleared
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Verified the unit is in good condition. * Confirmed the indoor coil is clean and in good condition. * Replaced the 20x20 pleated 1" filter and checked its condition. **Outdoor Unit (Heat Pump on Side of House):** * Verified the unit is in good condition. * Confirmed the outdoor coil is clean and in good condition. * Tested and inspected the following electrical components, all operating within manufacturer's specifications: * Blower Motor * Condenser Fan Motor * Compressor * Compressor Run Capacitor * Fan Run Capacitor * Compressor Start Capacitor * Contactor * Electrical Wiring * Inspected the following components, all in good working order: * Blower Wheel * Secondary Drain Pan * Primary Drain Pan * Electrical Wires Secured **System Performance:** * Return air temp
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Attic Air Handler):** * Replaced the 20x25 pleated filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Side of House Heat Pump):** * Verified the outdoor coil is clean and in good condition. **Electrical Components (Tested and Working):** * Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components (Inspected and Working):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary and secondary pans. * Tested the safety switch. **Additional Actions:** * Dusted the thermostat and checked its batteries. * Tested thermo
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: **Indoor Unit (Air Handler - Garage):** * Observed the unit to be in fair condition. * Confirmed the indoor coil is clean and in fair condition. * Noted the filter size is 18x18x1 and is a Pleated 1" filter. * Customer has spare filters and will replace them. **Outdoor Unit (Heat Pump - Side of House):** * Observed the unit to be in fair condition. * Confirmed the outdoor coil is clean and in fair condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, and compressor. * Confirmed the blower run capacitor, compressor run capacitor, and fan run capacitor are functioning within specifications. * Confirmed contactor and electrical wiring are working properly. **System Components (Inspected and Working):** * Verified the blower wheel, primary drain pan, electrical wires, and d
Today I arrived on site and performed the following maintenance and inspection tasks: **Indoor Unit (Air Handler):** * Located in the crawl space. * Observed the overall condition as fair. * Verified the pleated 20x25x5 filter was checked. * Noted the indoor coil condition as fair and clean. **Outdoor Unit (Heat Pump):** * Located on the side of the house. * Observed the outdoor coil condition as fair and clean. * Cleaned the outdoor coil. **Electrical Components (Working Properly):** * Verified proper operation and amperage of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. **System Components (Good Condition):** * Confirmed the blower wheel, primary drain pan, and electrical wires were secured and in good working order. **Temperature Readings:** * Measured a return air temperature of 76.0 degrees Fahrenheit. * Measured a supply air temperature of 56.0 degrees Fahrenheit.
Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Verified the unit is servicing the whole home. * Confirmed the filter size is 20x20x1. * Checked the pleated 1" filter; the customer will replace it with their own spare filters. * Observed the indoor coil is clean and in fair condition. **Outdoor Unit (Heat Pump in Back Yard):** * Observed the outdoor coil is in good condition. **Electrical Components:** * Tested and confirmed the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring are working within manufacturer specifications. **System Components:** * Inspected and confirmed the blower wheel, heat exchanger, secondary drain pan, primary drain pan, secured electrical wires, and ductwork are in good working condition. **System Testing & Adjustments:** * Measured a return air temperature of 72.0°F and
Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Indoor Unit (Air Handler in Attic):** * Replaced the 20x25 pleated filter. * Confirmed the indoor coil is in good condition. * Verified the blower wheel and electrical wires are secured and in good working order. * Ensured the primary and secondary drain pans are in good condition. **Outdoor Unit (Heat Pump on Side of House):** * Confirmed the outdoor coil is in good condition. * Tested the blower motor and electrical wiring; both are working properly within manufacturer's specifications. **System Performance:** * Cleared the condensate drain line and cleaned out the primary pan. * Measured a return air temperature of 76.0°F and a supply air temperature of 56.6°F. * Confirmed the system is currently working properly. Tallahassee Fl View my findings from today’s job here: https://visionshare.xoi.io/?id=ms077221ef-5daa-i185-a31c4394abbb-u404-3049af702210
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: Indoor Unit (Air Handler in Attic): Replaced the pleated 20x25 filter. Confirmed the indoor coil is clean and in good condition. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, contactor, and electrical wiring. System Components: Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork. Cleared the condensate drain line. Cleaned out the primary and secondary pans. Tested the safety switch. Noted ductwork is in poor condition. System Performance: Measured a return air temperature of 78.0°F and a supply air temperature of 56.0°F. Additional Actions: Wore shoe covers. Restored power to the units. Recommendations: Recommend duct clea
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Crawl Space):** * Replaced the Lennox 20x25 pleated filter. * Confirmed the indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump in Back Yard):** * Verified the outdoor coil is clean and in good condition. * Tested and inspected the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring; all are working properly within manufacturer's specifications. * Inspected the blower wheel, secondary drain pan, primary drain pan, and secured electrical wires; all are in good condition and working properly. **System Performance:** * Measured a return air temperature of 78.0°F and a supply air temperature of 62.0°F. * Cleared the condensate drain line, cleaned out the primary and secondary pans, tested the safety switch, and cleaned out the condensate
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: Indoor Unit (Air Handler in Attic): Replaced the 20x25 pleated filter. Confirmed the indoor coil is clean and in good condition. Outdoor Unit (Heat Pump on Side of House): Verified the outdoor coil is clean and in good condition. Tested and confirmed proper operation of the blower motor, condenser fan motor, compressor, blower run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring. System Components: Inspected and confirmed the blower wheel, secondary drain pan, primary drain pan, electrical wires, and ductwork. Cleared the condensate drain line. Cleaned out the primary and secondary drain pans. Tested the safety switch. Measured a return air temperature of 75.0°F and a supply air temperature of 53.0°F. Additional Actions: Dusted the return grills and thermostat. Checked the thermostat batteries. Restored power to the units. Recommendatio
Today I arrived on site and performed a summer tune-up. Here's a summary of the work completed: **Indoor Unit (Air Handler):** * Located in closet, condition is good. * Checked the 20x25 accordion filter. * Indoor coil is clean and in good condition. **Outdoor Unit (Heat Pump):** * Located in the backyard, condition is fair. * Outdoor coil is clean. **Electrical Components:** * Tested and confirmed proper operation of: Blower Motor, Heat Strip Kit, Condenser Fan Motor, Compressor, Blower Run Capacitor, Compressor Run Capacitor, Fan Run Capacitor, and Electrical Wiring. **System Components:** * Inspected and confirmed good condition and proper operation of: Blower Wheel, Primary Drain Pan, Electrical Wires Secured, and Ductwork. **Measurements:** * Return air temperature: 76.0°F. * Supply air temperature: 52.0°F. **Condensate Drain System:** * Cleared the drain line. * Cleaned out the primary pan. * Tested the safety switch. **Additional Actions:**
Replacement of 20x20 Aluminum filter back return grill. Tallahassee, FL
Today I arrived on site and performed a summer tune-up on your system. Here's a summary of the work completed: * **Unit Inspection:** * Confirmed the indoor air handler unit is located in the attic and the outdoor heat pump unit is in the backyard. * Observed both indoor and outdoor coils are in good condition and clean. * Noted the overall equipment condition is good. * **Electrical Components:** * Tested and confirmed the blower motor, compressor, blower run capacitor, compressor run capacitor, fan run capacitor, contactor, defrost control board, and electrical wiring are all working properly within manufacturer specifications. * **Component Inspection:** * Inspected the blower wheel, heat exchanger, secondary drain pan, primary drain pan, secured electrical wires, and ductwork; all are in good condition and working properly. * **System Testing & Maintenance:** * Measured a return air temperature of 75.0°F and a supply air temperature o
Today I arrived on site and performed a summer time maintenance on your HVAC equipment. **Indoor Unit (Air Handler in Attic):** * Checked the antimicrobial filter and noted its size. * Confirmed the indoor coil is in good, clean condition. **Outdoor Unit (Heat Pump in Back Yard):** * Observed the outdoor coil is in fair, clean condition. **Electrical Components (Tested and Working):** * Verified proper operation of the blower motor, condenser fan motor, compressor, compressor run capacitor, fan run capacitor, compressor start capacitor, contactor, and electrical wiring. **System Components (Inspected and Working):** * Confirmed the blower wheel, secondary drain pan, primary drain pan, and electrical wires are secured and in good condition. **System Readings & Adjustments:** * Recorded a return air temperature of 76.0°F and a supply air temperature of 55.0°F. * Cleared the condensate drain line. * Cleaned out the primary and secondary drain pans. * Tested the
Diagnostic/ Thermostat stuck on heat. I arrived and found the system turned off from the breaker. I reset the breaker and tried to get the thermostat to start up but none of the buttons would respond at all. I replaced the failed thermostat with a new Honeywell T6 and tested operations. The system is now cooling properly. Thank you for your business.