I moved in to a home during the spring and once the fall came I wanted to have the furnace looked at before the winter got going. I got the furnace inspected to make sure it would perform through the winter and I also had a couple of questions about my plumbing. The technician gave me lots of information and answer any questions I have. I appreciated his professional opinion and I felt he was honest And was concerned with helping me rather than just trying to sell me services I may not have needed.the technician was a plumber from local 24 so you can expect the best service from the union members.