Christian was both competent and personable. Well done! Being Crystal Club is great,
We purchased a 3 year planned maintenance contract and recently had a service call related to planned maintenance service. Christian V was the technician. He was great! Personable, informative, and through. Informed us of every process. He's another example of the great staff from Black Diamond.
Jorge was efficient, explained what was to be done and what was done, left areas clean, provided proposal for item that is not working. We really appreciate him!
Very professional replacing waste pipe in a ceiling surrounded by water and electrical lines
Black Diamond had Nick out to our house within two hours of our call. Superior! Not only did Nick do an excellent job in fixing our air conditioner, he also gave excellent explanations and clearly outlined our options. We could not be more satisfied.
So willing to help me understand what was needed to fix my AC issues. The two gentlemen noticed a tire nearly flat on my car as they left and were kind enough to put air in it for me. Since I am older and unable to do this on my own, I was so appreciative of this. These gentlemen went above and beyond what was expected of them. They are truly an asset to the company and their profession. Jerilyn
Keo was very professional and friendly.
Toilet & sink clogged
Furnace check and water heater flush
No hot water
Ejector pump , shower cartridge & sink.
Clogged main line
Sewer backing up.
Hose Bibb replaced