Luis did a wonderful job for us. We could not be more satisfied. In addition to being an excellent plumber, he is a terrific human being, and we are glad he got our call today. Whenever we need assistance in the future we will definitely request him by name. Wish we had called Black Diamond years ago. Thank you !
Luis was fantastic! Did a great job fixing our toilets. Was on time and made sure there were no mistakes. Cleaned up after doing the work. Concerned about the price, thought it was a little pricey to replace 2 gut kits at $470. Thought it would be around $350. Luis explained it was a set price by the company. In the past I paid around $175 per toilet.
Christian was both competent and personable. Well done! Being Crystal Club is great,
We purchased a 3 year planned maintenance contract and recently had a service call related to planned maintenance service. Christian V was the technician. He was great! Personable, informative, and through. Informed us of every process. He's another example of the great staff from Black Diamond.
Jorge was efficient, explained what was to be done and what was done, left areas clean, provided proposal for item that is not working. We really appreciate him!
Very professional replacing waste pipe in a ceiling surrounded by water and electrical lines
Black Diamond had Nick out to our house within two hours of our call. Superior! Not only did Nick do an excellent job in fixing our air conditioner, he also gave excellent explanations and clearly outlined our options. We could not be more satisfied.
So willing to help me understand what was needed to fix my AC issues. The two gentlemen noticed a tire nearly flat on my car as they left and were kind enough to put air in it for me. Since I am older and unable to do this on my own, I was so appreciative of this. These gentlemen went above and beyond what was expected of them. They are truly an asset to the company and their profession. Jerilyn
Main sewer line
Back up system