My wife and I are happy to continue our working relationship with Black Diamond. Our recent experience is a good example of promptness, ability, and personable service.
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Tim was methodical to find an answer to an unusual electrical problem.
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Black Diamond's response was great for a holiday weekend Black Diamond Tech Marlon was professional, very knowledgeable & and took the time to show me what the issue was on the sewer camera & reviewed options with me for the immediate repair as well as follow-up resolutions I may want to consider.
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Our Village suggested that our extremely high water bills may be due to leaky toilets. So we contacted Black Diamond to check our plumbing, and they sent Luis over. Luis discovered that 3 of 4 toilets did indeed leak, and he fixed them all in the same afternoon. Personable and professional, Luis took us through the process and explained as to why there were leaks, all the while expertly fixing the leakages. Black Diamond is fortunate to have an employee as dedicated as Luis. They should view him as an asset to their company.
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We’ve used Black Diamond for lots of jobs over the years and they are always friendly and responsive. On this project Tim kept us informed through the process and delivered just when he said he would.
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Raudel Serna was amazing. He was professional, experienced, hard working and clean. Left my home better than when he came, because he fixed everything. I will use you again. It is comforting to have a business we can trust. You have a customer who will recommend your services to anyone who is looking for a plumber, electrician, or hvac. Thank you!
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Clay and Mike were out in the morning to service my humidifier. They we both courteous, neat, professional and completely accurate in diagnosing and repairing the problem. Thank you again Black Diamond!
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Enjoyed having Jose work his knowledge of plumbing. He knows so much. Thanks. Will have him back if needed.
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Jesus and Jose came by today to put in a new sump pump, fixed a toilet, and put in a new faucet. Excellent work. Friendly, very good workers. Would hire them again if needed. Thanks
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I like how they call before coming. Great job performance. In and out promptly. Friendly. Very satisfied!!
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Per customer replaced water heater
Customer needs hardware replaced on toilet
