1400 Miller Parkway
McHenry, IL 60050
866-369-3057

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Local Reviews
for tower lakes, il

Rated 5.0 out of 5 stars based on 15 customer reviews

Good Value

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Professional and efficient service

Technician arrived when promised and was prepared for the job. Fixed valve issue in shower and replaced primary sump pump. Had pump in truck. Optimized sump system. Very knowledgeable and confident person. Everything operating better than ever. Not cheap, but not outrageous. Overall good value and peace of mind.

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Great service as usual

James did an excellent job; took the time to show me everything and explain all that he did.

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Knowledgeable, Neat and Nice!

The plumber from Black Diamond let us know that Kohler guarantees its products for life. He was able to find the exact faucet we had with its numbers, etc. Kohler did replace the faucet and the plumber came back to install it. Excellent service and price! We are thrilled!

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Good Service. Knowledgeable Associate

He was very helpful!

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Excellent Service as usual

Dave was great! He gave me an estimate of the work, then after completing it, checked to make sure everything was working and explained everything he had done.

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Quality Professional Work

Black Diamond is what you want when a true expert is needed in an emergency situation. I am a customer for life because of their honest dealing, professionalism, and expert skills and knowledge in complex plumbing, septic and sewer matters. Thank you Ross and Caleb!

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Great Service

Yesterday Keith came out and did a great job. I later called since I heard a sound coming from my furnace that I had not before. Today Nick came out and found it was due to the wrong filter I put in. They did not charge me for this second call. I am a Crystal Club member and over the years I know I can rely on Black Diamond for excellent service! All of their people are wonderful - from the people in the office to the technicians. All polite and friendly and careful about listening to all my concerns.

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Price was reasonable based upon prior work by Black Diamond and within our price range

Jeremy was timely, polite, explained the work and options and once a decision was made completed the work in a professional, timely manner. We will use Black Diamond again!

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Great service and on time!

Very friendly and efficient. Would highly recommend.

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Job Locations
for tower lakes, il

Luis E.

Luis E. Job Checkin

Broken pipe


Luis E.

Luis E. Job Checkin

Gas valve replaced


Jack L.

Jack L. Job Checkin

Water testing


Dave K.

Dave K. Job Checkin

Sewer line repipe.


Keith H.

Keith H. Job Checkin

Boiler not working properly


Raudel S.

Raudel S. Job Checkin

No hot water


Jack L.

Jack L. Job Checkin

Plumbing issues


Daniel B.

Daniel B. Job Checkin

New outlets, electrician tower lakes


Jack L.

Jack L. Job Checkin

Plumbing issues


Jack L.

Jack L. Job Checkin

Plumbing issues


Jack L.

Jack L. Job Checkin

Plumbing issues


Keith H.

Keith H. Job Checkin

Replace controller and PTU’s on two air conditioners


Dave K.

Dave K. Job Checkin

Installing a water meter


Keith H.

Keith H. Job Checkin

Furnace not working


Keith H.

Keith H. Job Checkin

Heat not working