Service oriented company. My technician was friendly, competent, and let me know what products are available without being pushy.
Hunter was very polite and helpful in answering our questions. The office was very helpful in letting us know Hunter's arrival time.
Very professional and right on time for appointed time.
Great work, great explanation what was done when they finished.
They were the first company to respond to our weekend phone call, that was great. However, when the first Tech arrived, the only thing he seemed interested in was talking about all of the additional things we could buy, even a new furnace. The diagnostic lights on my furnace said that it had a bad limit switch, the $170 service call told me what I already knew - a bad limit switch. It look three days to arrive and a total of $520 to get it replaced.
Dan answered all our questions and we feel he did a very god job servicing our equipment
I will call them again for future needs
I replaced the main board. Wired up the new main board. Cycled the furnace. The furnace is operating properly at this time.
Upstairs fireplace. Lit pilot and cycled system. Found that front glass panel is not sealed causing possible CO to leak from fireplace into home. Fireplace is an uncertain and it is very old. No electrical ignition to gas valve. System has a knob that is located next to hearth that initiates full flame. System is not fully safe. Recommend contacting Darby Stone and Brick for solutions. Cleaned system. Operating normal at this time. Downstairs fireplace. Lit pilot. Cycled system. Found that gas valve springs are worn causing it to be very difficult to go from pilot setting to on . No electrical ignition to this system. Door is also not sealed, causing possible CO to leak into the home. Customer is aware of both doors and the possible outcome from it. Heavy rusting found in bottom of fireplace. Unable to read numbers of this unit. Cleaned unit, system operating normal at this time. Furnace. Cycled system. Checked heat exchanger. Found heat exchanger extreamly rusted and damaged. Did no
Furnace clean and tune. Cycled system. Checked heat exchanger, ok. Ch died and cleaned burners and flame sensor. Igniter was cracked and broke while trying to remove it. Replaced with new igniter. Found ventor motor bearings are very worn causing major vibration and noise during operation. Checked and adjusted gas pressures to maximize efficiency. Checked for CO and XS air in exhaust. Normal levels found. No CO found in airstream. No CO found in airstream. Ventor motor will fail, recommend replacement of motor, office to quote on follow up. System operating normal at this time. Job complete. Upgraded from safety check to full clean and tune
We will need to come back to look at the rooftop unit. Blower is running but the unit wonâ€™t ignite. Duct work in the kitchen is blowing cold air. The rest of the building is heating fine. Might be a pilot or limit issue. We will return to confirm.
Performed level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger is showing signs of wear. Gas and exhaust levels are normal. No CO detected in the air. Drain is clear. Heat rise was 50 degrees. Unit is operating normally at this time.
Furnace clean and tune. Cycled system. Checked hest exchanger, ok. Checked and cleaned burners and flame sensor. Ignitor has signs of being worn, but no cracks found at this time. Found bearings in ventor motor to be worn. Checked for CO in airstream, none found. Normal levels of CO and XS air in exhaust. System operating normal at thus time. Job complete.
Was here for a furnace cleaning. Performed preferred customer furnace cleaning. Found that the transition assembly behind the inducer motor is cracked. Office to order the transition assembly and call in the morning to schedule an appointment to repair. Furnace is not running at this time. Customer wants to wait to pay until the repair is made.
Preform furnace cleaning and replace 413 filter. Clean out drain and all pressure tubes wipe down entire unit inside and out. Heat exchanger is good prefom combustion test. No co found in the air stream. System is operating safely at this time install water and freeze protector on sump pit. Helped customer hook up to there phone. The corrosion on the fitting is normal. Boiler system has antifreeze in it. Thanks Brad If any problems come up with the sensor let us know If you could take a few mins and fill out a survey on how I did that would be greatly appreciated
Completed installation of 2 Daikin 2 ton mini split head units, one on kitchen wall by the end of the bar and the other near the pool/womenâ€™s restroom. Set a new 4 ton Daikin mini spli condenser on the roof of the building. Disconnected original mini split ducted unit we installed in May and re-routed the lineset to connect in with the new 4 ton condenser along with new head mounted by pool area. Routed lineset for the new head unit by the bar to existing condenser on roof we installed in May of â€˜18. Ran drain lines for both new head units to the basement floor drains. Pressurized linesets with 375 psi nitrogen to test for leaks and then evacuated to 500 microns. Released charge and did a complete start up procedure. Thank you for choosing Black-Haak heating. Please take a moment to fill out our online survey.
Performed furnace clean and tune; started by inspecting the exhaust and intake pvc ensuring all connections were secured, next I removed and cleaned burners along with the flame sensor, I then replaced the 16x25x1 filter, next I cycled the system on to check gas pressures, lastly I performed a combustion test verifying no CO in the airstream. This system is currently operating normal at this time job complete.
Performed first year furnace cleaning; started by inspecting exhaust and intake pvc ensuring all connections were glued, next removed and cleaned burners along with the flame sensor, next I cycled the system on to check gas pressures, i then performed a combustion test verifying no CO in the airstream. This system is currently operating normal at this time job complete
Performed level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion analysis was normal. No CO detected in the air. Drain is clear. Heat rise was 47 degrees. Unit is operating normal at this time. I upgraded customer to a package deal. I didnâ€™t have the time to perform the AC cleaning during my visit. They would like to schedule out to spring time. Paid.
Performed level 2 furnace cleaning. Flame sensor and burners are clean. Heat exchanger looks good. Combustion analysis test was normal. No CO detected in the airstream. Upgraded customer to a package cleaning and performed the service work on the AC. Paid. No leaks detected at the indoor coil. Electrical components tested good. Condenser coil is clean. Refrigerant charge was good. HVAC system is operating normal at this time.
Completed AC replacement. Reclaimed refrigerant from old system and removed old condenser and coil. Set new condenser on existing hanging brackets. Installed new evaporator coil in the furnace plenum. Flushed the lineset and reconnected to condenser and coil. Pressurized lineset with 325psi nitrogen to test for leaks then evacuated to 477 microns. Released charge and did a complete start up procedure. Thank you for choosing Black-Haak heating. Please take a moment to fill out our online survey.
Troubleshot breaker not holding for outside receptacle circuit. Found there to be a short in a junction box located in the basement. Repaired this issue and plugged the Low Voltage timers back in. The circuit still did not hold so I removed timers and the circuit would hold. Found there to be a shorted timer after plugging them in one by one while checking the circuit. Informed the homeowner that he needs to purchase a new timer.