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Gary was timely, professional and very customer oriented.
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Excellent open discussion of the status of the AC unit relative to age. Talked about options for replacement and timeline based on motor ohms and expected life. He was personable, worked thoroughly & was very knowledgable.
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Hunter was on time, friendly and answered all the questions that I had an out our furnace.
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Technician was on time, friendly and communicated details thoroughly. Questions were answered and any concerns were addressed. It is a pleasure having service where customer satisfaction is a priority.
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Tech continued to work on issue, until corrected. Did a nice job!
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the guys who installed the furnace and got us running were very special men. did an awesome job.
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Just had geothermal install done. Almost had it all done in one day. System was up and running at the end of one day, and completely finished by after noon the second day.
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Replaced both capacitors in the geos and cycled them. Geos started up and no other problems found. Both geos are operating properly at this time. Thanks Brad
Prefom 2 geothermal clean and tunes and one first year boiler clean and tune. Replace two air filters and 2 water panels. Clean out the drains and test the performance of each unit. Fix venting leak on the boiler. All the systems and operating properly at this time. Wrote down all model and serial numbers of the equipment. Charlie ask if there was a quieter bath fans the one under the mater suit is very loud and you can here it in the offices. Charlie also asked about thermostats I advised him to speak with his IT guys about them, he needs something g that will integrate in to the security system. The capacitors in both geos are weak and need to be replaced these should be under warranty. Need to order them and return to replace. The infloor problem was figured out before I got here they have a bad thermostat. Thanks Brad Replacement of the filters and water panels
Inducer motor assembly cracked and leaking -as evidenced by rusting in the inducer compartment Inducer motor using 1.5 amp draw and is rated for 1.3amp Oil coming out of inducer Blower motor did not start up during one of the test firings. System amp draw is irregular and ——- replace inducer and assembly—— ——- replace blower motor —— High x-air readings. And heat exchanger is Showing wear due to age System is about to be 18years old. Avg life 15. Serv tech did not charge for this call
No heat. Thermostat was blank. I found the fuse was blown after James replaced the electrostatic filter. I replaced the fuse and fixed some wiring. Cycled the furnace. It’s operating properly.
Water forming because the female receiver on the transition assembly has cracked and that’s where the water passes through to the condensation trap. 2017 system so it should be under warranty. Part number in photos Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Tune ups maintain warranty No money taken
Furnace clean and tune. Cycled system. Checked heat exchanger, ok. Checked, removed, and cleaned burners and flame sensor. Both ok. Checked igniter, ok. Checked and tightened electrical connections and clamps. Drain line clear. Checked and adjusted gas pressures to maximize efficiency efficiency. Found gas valve was whistling, adjusted pressure down on high fire to lessen noise. Preformed combustion test, normal levels found . System operating normal at this time. Job complete.
No heat. System was firing when I arrived. I checked filter and found it ok. Checked drain lines. Found clogged line. Cleared drain line. Found standing water in burner compartment. This may be due to the blockage in the line. Cycled system. System fired as normal. Found some water in the lines from pressure switches. Recommend bringing pressure switches to the cleaning and replace under warranty. Job complete. System operating normal at this time.
Performed the level 2 furnace and fireplace cleanings. Furnace: Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 50°. Unit is heating properly. Fireplace: I wiped down the unit for dust. Inspected and cleaned the logs. Cleaned off the pilot assembly. Cleaned the glass. Cycled the fireplace. Unit is heating properly. I replaced the old thermostat with a new T6 WIFI. Everything is wired, leveled, and set up. I assisted Jerry with setting up the app, connecting the thermostat to the WiFi, and synching the thermostat with the app. Everything is working properly.
Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time Tune ups maintain warranty
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger looks good. Combustion readings were normal. No CO detected in the air. Drain is clear. High limit passed the safety check. Heat rise was 45°. Unit is heating properly.
Furnace clean and tune. Cycled system. Checked heat exchanger, ok. Checked, removed, and cleaned burners and flame sensor. Burners and flame sensor were both worn and corroded. Cleaned as best as I could. Checked and adjusted gas pressures to maximize efficiency. System was out on pressure switch fault. Checked and cleared drain lines. No blockage found. Ventor motor causing water to build up in tube port to pressure switch. Due to this, ventor motor was replaced. Preformed combustion test and found normal levels found in exhaust. No CO found in airstream. System operating normal at this time. Job complete.
Came out to investigate thumping and grinding noises. I was unable to locate any thumping sounds. From customer’s description, it sounds like duct work expansion, which is normal, but can be controlled. We’d have to come back if it continues. The grinding noise was identified as the blower motor. The bearings make a very loud grind when it initially starts and it continues through the heat cycle. Average life of system is 12-15 years. Unit is currently 16 years of age. Due to age, condition, and repair costs, I recommended a second opinion. Failure is expected. Dan Fox will be in touch this afternoon to discuss options.
Removed and cleaned and reinstalled flame sensor Removed and cleaned and reinstalled gas burners Checked gas outlet pressure Checked igniter Checked filter Inspected and tested inducer motor and blower motor Checked your condensate drain trap Furnace working well at this time. Please renew tuneups to maintain your warranty
Replace geothermal unit. Disconnected all electrical connections, loop field connections and drain connections. Disconnected from ductwork and removed unit. Installed new geothermal unit. Reconnected to existing ductwork, drain and electrical connections. Installed electric back up heat. Installed new washable filter. Connected loop field and purged air from unit and loop field. Ran and tested geo unit. All systems operating properly at this time. Thanks, Brennan, Scott
