The service call was on time and well done. Julian was efficient and personable. Should have advised me about servicing the AC at extra cost prior to doing it. It was OK because it should be done but a heads up would be nice.
Overall Experience
Quality
Price
Convenience
Dan seemed very thorough not only cleaning and testing everything but explaining things I had asked him about the system.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Our installation of a replacement furnace was done very well. Black-Haak knows what they are doing!
Overall Experience
Quality
Price
Convenience
Although it started a little shaky, reason for only 4 stars, it ended up being pretty good. Guys were professional and truly experienced. They did excellent work. Would recommend to anyone!!
Overall Experience
Quality
Price
Convenience
Thought you could have moved the unit closer to our home. We asked if we should remove the plant, and you said you had a shovel to move it out of the way. When it was all done, the plant did not get moved, and the unit seems to be out away from the building a little too far. Also, you sent someone out the day prior to measure. He was supposed to get here at 8:30, and didn't arrive until 8:50. This made getting to work on time difficult.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Performed boiler clean and tune. Found the sparker wire boot is cracked and needs to be replaced. Also noticed the aquastat had water dripping on it in the past and is very rusty and could cause a breakdown in the future. The boiler is about 29 years old, average life of boilers is about 25 years. The office will quote a price on the sparker wire.
Completed Gas Furnace replacement. Disconnected and removed old furnace and then set new one on blocks in its place. Reconnected the gas, electric, PVC vent pipes, and duct-work to new furnace. connected it to the Furnace. Run tested the furnace, but will still need a technician start up. The Office will follow up to schedule a technician to return to do the Furnace efficiency startup, which is required for warranty purposes. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Performed furnace clean and tune; started with inspecting the Evap coil did find some indicators of a leak, inspected the exhaust and intake PVC ensuring all connections were secured, removed and cleaned the burners along with the flame sensor, cycled the system on and checked gas pressures, as well as performed a combustion test verifying no CO in the airstream. Because I found Indicators of a leak on the AC system I highly recommend having maintenance done this spring. This system is currently operating normal and heating at 47 degrees at this time job complete
Performed the level 2 furnace cleaning. Burners and flame sensor are clean. Heat exchanger is rusting. Gas and exhaust levels are normal. No CO detected in the air. Heat rise was 65 degrees. Unit is heating properly at this time. Furnace and AC cleaning bundle
2/15/19. Installed stat. Need different unit and more parts. Chad looked at job on site. 3/1/19. Removed old unit heater in shop. Installed new unit heater. Ran new b-vent piping for exhaust and intake through sidewall and connected to heater. Reconnected electrical and thermostat wiring to heater. Connected gas piping to heater. Started heater and everything is running properly. Thermostat is set to 45 per homeowner request. That you for choosing Black-Haak heating for your heating needs.
Completed replacement of gas furnace and installation of Aprilaire #600 humidifier. Disconnected and removed old furnace and set new one on blocks in its place. Reconnected the electric, gas, pvc vent piping and ductwork. Ran a new condensate drain hose for the furnace, new AC coil and humidifier drains. Installed a new T6 WiFi thermostat and connected it to the furnace. Installed the new Aprilaire #600 humidifier on the return duct and ran the bypass to the supply plenum. Installed humidistat on return also and ran all control wiring into the furnace. Run tested the furnace and humidifier but will still need a technician start up on the furnace. Installed the AC coil but will return in spring to complete AC work. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Completed replacement of gas furnace and installation of Aprilaire #600 humidifier. Disconnected and removed old furnace and set new one on blocks in its place. Reconnected the electric, gas, pvc vent piping and ductwork. Ran a new condensate drain hose for the furnace, new AC coil and humidifier drains. Installed a new T6 WiFi thermostat and connected it to the furnace. Installed the new Aprilaire #600 humidifier on the return duct and ran the bypass to the supply plenum. Installed humidistat on return also and ran all control wiring into the furnace. Run tested the furnace and humidifier but will still need a technician start up on the furnace. Installed the AC coil but will return in spring to complete AC work. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Completed replacement of gas furnace and installation of Aprilaire #600 humidifier. Disconnected and removed old furnace and set new one on blocks in its place. Reconnected the electric, gas, pvc vent piping and ductwork. Ran a new condensate drain hose for the furnace, new AC coil and humidifier drains. Installed a new T6 WiFi thermostat and connected it to the furnace. Installed the new Aprilaire #600 humidifier on the return duct and ran the bypass to the supply plenum. Installed humidistat on return also and ran all control wiring into the furnace. Run tested the furnace and humidifier but will still need a technician start up on the furnace. Installed the AC coil but will return in spring to complete AC work. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
No heat on the boiler. The pilot wouldn’t light. I checked the aquastat relay and touched the plug for the vent damper. The boiler fired up and was working. The plug in the aquastat is going bad. I cycled the power to the boiler. When I turned it back on the boiler wouldn’t fire. I found the vent damper is seizing up and won’t turn unless you twist the shaft. I got the boiler fired and locked the vent damper into a locked open mode. The aquastat and the vent damper need to be replaced. I also recommend having a clean and tune done to the boiler. Office will call with a price for the parts tomorrow.
Was here for a 1st year furnace cleaning. Performed preferred customer furnace cleaning. Completed furnace cleaning form. The furnace is running normally at this time.
Found gas turned off outside turned gas on and now the system is operating properly at this time. Did perform a gas leak search and did find a section that was leaking that would explain why the gas was off. We’ll have to quote/schedule gas line fix as well as second opinion with Rick when convenient. Gas is off due to the leak. Job complete
Completed downflow gas furnace replacement. Disconnected old furnace and removed from house. Set new furnace on a sheet metal box that is attached to the existing supply plenum. Installed an evaporator coil in the new box for future AC installation. Reconnected the gas, electric and pvc venting. Ran new drain hose to the crawl space under home to drain condensate from the furnace and future AC. Installed a new T4 thermostat and relocated it to the living room above couch. Run tested the furnace but will still need a technician start up. We will return in the spring to set the AC condenser and finish connecting it to the system. Thank you for choosing Black-Haak Heating. Please take a moment to fill out our online survey.
Performed furnace start up; I sniffed the gas line for possible leaks, cycled the sytem on and checked gas pressures and did make an adjustment, as well as performed a combustion test verifying no CO in the airstream. This system is currently operating normal and heating at 48 degrees at this time. Job complete we’ll have to return to replace main switch for furnace
This is the quote for installing a new furnace in the rental property Completed the gas furnace replacement. Disconnected and removed old furnace from the attic and put new one in its place. Reconnected the gas, electric, ductwork and vent pipe. Installed a 4†chimney liner to properly vent the furnace to the exterior of the home. Installed a new T4 thermostat. Run tested the furnace and made sure water heater pilot was re-lit after we temporarily shut off the gas to re-pipe the furnace. Thank you for choosing Black-Haak. Please take a moment to fill out our online survey.