We have been without air for two weeks waiting on a contractor to be dispatched form the warranty company. I made a call late on Wed night to Brazos Valley and their response was about 15 min later. The next morning I got a call and they set appt for a technician to come out at our convience. Matt came out and diagnosed the problem, explained in detail the problem and we now have air. I highly recommend. We like to say than you
