Brisk Air was quick to send Matt Litwinas to our home the same day I called with a concern about our air conditioner. Matt understood our concern and was quick to evaluate the problem and take care of it. Matt did not leave until he carefully explained how we could handle the 30 - 60 day upkeep that we could take care of. Matt also explained all of the different service plans that Brisk Air had. We chose one that would meet our needs.