Replaced my water heater under home warranty.. service from budget was professional.. installers were friendly and acknowledgable of work needed. They did a good job and kept the area clean when install was completed. My only disappointment was the extra out of pocket cost to me due to st Charles county requirements. $800.00 was not expected. Being a senior, this amount was hard to budget into house operatons since the home warranty was to take care of this issue.. No discount was offered by Budget heating and cooling. Overall..good service despite the out of pocket expenses.