Excellent experience! My hot water tank wasn’t working. So, I “googled” looking for a company. Found the Burton and Sons website. As I was perusing the site, an online tech messaged me, which was awesome and so helpful. I called around 9:30 am and the service tech, Jaylon was there by 10:45 am. He was super polite and friendly, diagnosed the problem, quoted me a price then after running to get the part was done by 12:30!! Fast, friendly service, super helpful all around. Thank you!!