The problem with the furnace was an easy fix of needing a new igniter. I really thought the cost was very high for what was done. But this was somewhat mitigated by Luke and his patience in answering my questions and taking a quick look at both furnaces to look for any possible maintenance issues. He advised that the other furnace, that was almost 20 years old, may be on its last legs and is working to get me a quote for a new Dikon that I look forward to seeing.