William & Carlos did a great job on our unit today. They complete the scheduled maintenance as expected. They also found a defective part in our unit and have arranged for it's replacement. They also noted it was originally installed in the incorrect location. They will correct this when installing the replacement.
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Outstanding, Quick repair and Friendly. I’ll continue to recommend Call Pernell to all my friends and Family!!!!
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William is very knowledgeable and helps the customer understand what’s wrong. He’s also very professional.
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Chris was on time, friendly and got the job taken care of.
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Chris was on time. Discussed the problem with me. Found the apparent problem in one of the return ducts very quickly and correct the problem. Very pleasant individual. Very professional and experienced. Very pleased with Chris.
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