​519 S Brightleaf Blvd.
Smithfield, NC 27577
(919) 934-0153

Local Reviews

Rated 4.9 out of 5 stars based on 214 customer reviews

Awesome service!

Fast, friendly, & great experience!

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Awesome service

I was able to get someone to come out same day to check my system, which wasn’t blowing air. Chris was prompt, checked everything found problem had to order part. Chris came back replaced the motor, now it’s working.

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Great service

Professional, great service

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fast service, able to get parts others could not get

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Very Knowledgeable and Professional

First class and fair

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Great service and very friendly

I had a leak in my evaporator coil. The guys at Pernell have been extremely helpful and friendly throughout the entire process. Today, William came out and replaced the coil. He was extremely friendly and knowledgeable and did good work.

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Great Service

Chris was very friendly and answered all my questions.

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Great service

Scheduled me in the same day, the most dependable service of any company we have used.

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Great service

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Keeping my dinosaur alive for over 10 years

Beyond polite on call to business and the tech who serviced the unit. I have an old unit and they’ve been keeping it going for over a decade. Was surprised I got a same day appt on such a busy season, NICE! Tech knew his stuff and was willing to listen and answer questions. AC repair is expensive as a general rule but I don’t feel like I’ve ever been taken advantage of. Love this group! 👍👍👍

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Job Locations

Chris  K.

Chris K. Job Checkin

New install

New install

William B.

William B. Job Checkin

Goodman package unit not cooling

Goodman package unit not cooling

William B.

William B. Job Checkin

Drain line clogged/ added a overflow switch

Drain line clogged/ added a overflow switch

Aristo W.

Aristo W. Job Checkin

Not cooling call at gas pack unit

Not cooling call at gas pack unit

Chris  K.

Chris K. Job Checkin

Service/surge protector

Service/surge protector

William B.

William B. Job Checkin

Service on 2 Trane split systems

Service on 2 Trane split systems

William B.

William B. Job Checkin

American standard split system not cooling

American standard split system not cooling

William B.

William B. Job Checkin

Ac not cooling

Ac not cooling

William B.

William B. Job Checkin


Chris  K.

Chris K. Job Checkin

New customer blower motor

New customer blower motor

William B.

William B. Job Checkin

Goodman split system not cooling

Goodman split system not cooling

Chris  K.

Chris K. Job Checkin

New member

New member

Chris  K.

Chris K. Job Checkin

New system start up

New system start up

William B.

William B. Job Checkin

Amana split system not cooling

Amana split system not cooling

Aristo W.

Aristo W. Job Checkin

Replaced indoor coil for new customer under warranty of system from second floor

Replaced indoor coil for new customer under warranty of system from second floor