519 S Brightleaf Blvd, PO BOX 2200
Smithfield, NC 27577
9199340153

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Local Reviews

Rated 4.9 out of 5 stars based on 755 customer reviews

Great Service!

William showed up prepared and friendly. He explained everything they were looking at and showed pictures of any issues found. He made booking the next visit a no brainer. Don’t hesitate to Call Pernell!

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Excellent service

I like the way he explained the situation to me where I understood. Showed me pictures of the problems I was having. Highly recommend

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Great Service!

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Best Service Ever

Total pro, William can speak to highly technical issues while giving us the big picture on condition and possible scenarios of an older system! A great communicator while getting every detail done, it’s a pleasure to have him out to the house.

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Annual service

Very punctual and Knowledgeable.Answer questions professionally.Liked my dog Fred

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Excellent service

Excellent and professional aervice every time with William!

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Chris is cordial, kind and clear

Chris was cordial, kind and clear on the status of our system and future needs.

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Excellent service, as always!

I just had my biannual servicing by William B. from Call Pernell, Inc. As always, William explained what he would be doing, and that he would check back with me after he completed his inspection with any issues. Because of the great system that Call Pernell, Inc. installed a few years ago, along with biannual check ups, my system is still in great working condition. I love the professional and friendly nature of the entire team, and would not trust my HVAC to anyone else! Special thanks to William B!

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Excellent service

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Great service

Technician was on time, polite, efficient and did a great job. Would recommend.

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Very Thorough!

Chris arrived and conducted a thorough examination of my HVAC system. He ran tests and explained the problem when other techs who came could not. I appreciated his expertise and he was very personable and professional. This was a diagnostic appointment and not a repair, but I would recommend them!

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Excellent Service the team.

Andy, William, Robert and everyone are awesome. Thanks for the great service.

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Amazing service!

Mr. Wally knows his stuff! Can always count on him to do a great job!

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Great service

Very professional. And timely.

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Excellent service

Chris was on time, polite, and efficient. Highly recommend

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Job Locations

William B.

William B. Job Checkin

Lennox evaporator coil leaking fogged home


Rob B.

Rob B. Job Checkin

Installation of two new systems.


William B.

William B. Job Checkin

2system maintenance on York


Andy N.

Andy N. Job Checkin

Spring maintenance


William B.

William B. Job Checkin

American standard performance tune up


William B.

William B. Job Checkin

2 system ac tune up


William B.

William B. Job Checkin

Trane split system not heating or cooling


Chris  K.

Chris K. Job Checkin

Two system Maintnance

Two system Maintnance

Chris  K.

Chris K. Job Checkin

Maintenance and repair

Maintenance and repair

William B.

William B. Job Checkin

Server duct work and growth


William B.

William B. Job Checkin

Goodman ac tune up


Chris  K.

Chris K. Job Checkin

maintenance and the service on Amana package unit

maintenance and the service on Amana package unit

William B.

William B. Job Checkin

Installed new Honeywell thermostat and performed maintenance


Chris  K.

Chris K. Job Checkin

Membership Maintnance

Membership Maintnance

Aristo W.

Aristo W. Job Checkin

Maintenance performance of season at mini split heat pump Daikin and split heat pump system Amana

Maintenance performance of season at mini split heat pump Daikin and split heat pump system Amana