Great Service..Chris was personable, professional, and thorough . We are very pleased with his and Pernell’s care of our HVAC System!!!
Great guys, a tic pricey for a capacitor. But not griping. All is well now!
Chris Kinley and his helper were very polite, professional, and focused. They quietly went about their tasks and gave me a summary when finished. Well done!
I received service from another company and has a less than satisfying experience. Chris came into my store and gave me his card and I took a chance on calling. Not only did he help fix the unit , he spent time educating me on how to keep repair costs low in the future and the importance of maintenance. You guys will FOREVER have my business. Thanks so much!
My technician William Brock was kind and respectful. He explained everything he did to our unit and ways to help the longevity of our unit. I have never had a bad experience with Pernell.
Andy and his associate did a great, professional job as always. We’re right on time for the appointment and appreciate the office calling to confirm.
Good explanation of costs and rationale for additional parts and equipment. Polite, prompt, and professional personnel.
Got my AC working super fast, was very honest and transparent and helped me save money where I could !
We have had AC issues for a week. When the weekend finally came around we decided we needed to call an AC tech. I submitted a form over the weekend and Chandler got back to me later that day telling me he could get us in monday. They arrived on time and fixed everything that needed to be fixed. Gave us recommendations on what we could do to prevent future issues as well. This is the second time we’ve used Pernell and we will never use again HVAC company. The technicians are friendly and honest.
Always friendly Excellent price Proactive problem solving