Our technician Mike was very professional and honest. He offered his suggestion regarding whether to repair or replace our 15 year old unit. He explained the pricing and his overall demeanor was low pressure. We had another estimate immediately after with Logan Heating and Cooling. It was awful. He immediately quoted a price much higher and implied the entire unit including the furnace needed to be replaced. Which is not the case. It was obvious that he was only sales driven not originally offering us all our options until we mentioned already receiving a quote from your company. We immediately called your technician Mike back and purchased a new unit. We feel confident we made the right decision. We appreciate Mike's professionalism, because it made our choice clear.
