Response from Capital Heating & Cooling:
Thank you very much for your review—we sincerely appreciate your feedback and will share your comments!
I called four times on two different days. NEVER heard a word of response. I wondered if the shop was even open! Not good. I only persisted because I had a service contract. When service agent arrived he was personable, polite, experienced. He even convinced me to add considerable expense with an upgrade. His service was exemplary!
Response from Capital Heating & Cooling:
Greetings Mary, I sincerely apologize for the communication delays. We appreciate your patience and feedback as we work to improve our procedures!
Cleaned evaporator coil and adjusted blower fan speed.
Performed tune up and replaced blower motor capacitor
Cleaned drain pan and cleared clog in drain
Furnace tune-up, water panel replacement
Boiler repair - performed repair on Weil-McLain boiler
Furnace Tune-up - performed Maintenance on Payne furnace