No tech report received. No receipt received for the work. Options to correct the issue were delivered verbally without any other documentation. The options quoted are double what a new air conditioner would cost. Guessing since I am 81 years old you thought you could fool the old lady. Think I should tell my credit card to cancel payment because as I research further it seems you ripped me off.
Response from Capital Heating & Cooling:
Greetings, Thank you for bringing this matter to our attention and please accept our apologies for any confusion regarding this service call and repair estimate. Capital Heating & Cooling maintains a 100% satisfaction guarantee and we will be contacting you to uphold that policy. Again, we sincerely appreciate your feedback and look forward to resolving this issue.
