TJ was a new service tech for us. He was kind, courteous, informative, and very efficient. I really appreciate his care with us and our home with the Covid-19 situation we all all living through. He did a great job for us!
Good service, no problems... But maintenance agreement has gotten to be quite expensive.
James has been here a few times and always does Carolina Generator proud. He called 30 minutes prior to our appointment and arrived exactly on time. He was very thorough and explained everything he was doing. He was the first technician we've ever had do service that actually washed the unit, leaving it looking brand new. He's welcome here anytime!
Jaime was very nice and explained all that he was doing.
Everyone was very nice! The initial service call was the very next day after I called. Then I needed a new system so the salesman came out within an hour. Then the crew came the day and time they said they would and did a great job!
Steven was very professional. He explained everything he did that was easy to understand.I hope he will be available for my next service.
22Kw generator, 200A ats, run gas line, run gen cable, 2SMMs, test and collect