I have been using Carolina Heating Service for around 5 years and they have always been on time to perform service. The technicians are polite and respectful of your property. My system works perfectly and they keep it that way.
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Explained everything clearly, made sure my questions were answered, very knowledgeable and friendly, really felt he cared to do a great job
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Job was completed by 2:30pm, let the site better than they found it!
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Jake was very conscientious and observant at our service call. He cleaned our air handler and inside the crawl space he found a very dirty filter in the dehumidifier and a need to attend to the drip pan for the condenser. We appreciate his attentiveness to our system.
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Jake was very professional. He answered all my questions in detail and went over the work that he performed. I would rate his service as excellent. Jake also quoted a price for rewiring our tank less water, which we accepted.
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Had a new hvac system installed, team was not only early but professional I believe went above the call of duty. Was a pleasure.
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I was kept informed from beginning, with names of installers, times of arrivals, etc. They were on time as promised, worked consistently, answered all questions, and were very polite. They even showed me pictures of the unit under the house and how it looked after it was completed.
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Aubrey and Chris were interested in some issues and promptly took care of them and kept me informed concerning them
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Very nice company and always available when we need them. Super customer service and technicians.
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Called for HVAC service in the morning and by 10:30am my unit was fixed!! Tech, Jason Walker, is superb! He is friendly, knowledgeable and down to earth. Excellent customer service! I would highly recommend your company.
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Andrey was very polite. Figured the issue out instantly and got us up and running within an hour. Will be sure to do more business in the future thanks to how professional and kind he was
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New tech was very diligent about protecting interior surfaces. He shared recommendations but didn't upsell.
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