Mario and the team were very competent and professional; friendly.
.He did a thorough job checking the heat pump, distributor and cleaning the humidifier.
Great service by STEPHEN who is very personable and knowledgeable
There’s a reason we’ve been CHS customers for 22 years ... and our recent purchase of a new HVAC system has only reinforced our confidence in them. High quality products, good service programs and competitive pricing have always attracted us but their people are the main reason we’ve stayed with them. Everyone from sales to scheduling to service technicians and installers have always been super easy to work with, knowledgeable. The install crew that put in our new system today were really great. They were super friendly, hard working and they took the time to explain everything and answer all our questions. Can’t say enough about our most recent experience with Carolina Heating Service.
Steven quickly diagnosed the problem, got the system set up for some cooling, and arranged for the repair. He explained it all clearly, and explained how the service contract should work, convincing me to get back into it.
Brad was helpful and patient enough to check and explain everything to me even on a Friday afternoon!
Shaun diagnosed the issue I had for three years with my Nest thermostats. He explained the problem and the solution clearly and thoroughly. Outstanding tech.