I love Carolina Heating because they always let me as the customer know what’s going on. They confirm my appointments, call when they’re on the way, take extra care to protect my floors when they enter my home, and the guys are just always awesome! This was the first time that Bob has been here to service our system, and he was wonderful! He arrived exactly on time, and he not only took care of the problem that we were having, he also did our Fall maintenance service to prepare us for winter. Our dog LOVED him! This company and its technicians take pride in taking great care of their customers, and we’re grateful for them!