Kevin and his helper arrived on time and completed the job in a very timely manner. I would highly recommend both Kevin, his helper and Casteel.
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Kevin was very helpful in guiding us on what the best option was for our issue. From the 1st call to the final signing the service provided was professional. Hopefully I will not need this service soon but I would gladly refer them to Casteel and Kevin
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Maintenance worth the price. Some people don't believe in regular maintenance for their A/C system. Our units are over 10 years old and Casteel has kept us cool every summer and warm every winter. No outages so far. Technician very professional and didn't try to sell unnecessary services.
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Overall Experience
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Office calls before technician arrives. Service technician wears shoe covers which shows they respect my property. They check units out and leave everything clean and working properly before they leave. Give recommendations on things that may improve efficiency, but don't do anything without your approval.
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Jay was very nice and explained everything in detail. He informed me on other services I may be interested in at some time in the future. Thanks Jay!
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Zabel was professional and explained some recommendations which needed to be done. The downstairs unit did not have a cutoff switch for the drain line. I elected to have this switch installed.
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Installed new recirculating pump, kitchen faucet and pressure regulator. Thank you for choosing Casteel.
Plumbing repair. Replaced water heater and pressure. Adjusted the shower to get more hot water. Thank you for choosing Casteel.
Lennox heating repair and thermostat replacement
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Air conditioning tune up on a a Ruud system
Air conditioning repair on a Trane system
Air conditioning repair on a Trane system
New 3.5 ton Trane air conditioning system.
