Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Centex Air & Heat:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Upon my arrival found that the water removal system had come apart on the outside of the building. Reconnected and secured pipes. Checked equipment and found it to be working properly at this time.
Upon arrival to Coupland, Tx., I performed repairs to heat transfers media coil. Took the ac system apart and replaced damaged parts. Put ac system back together, pressure tested the equipment and evacuated the ac system. Recharged to the manufacture specs. The ac system is operating to manufacture specs no other repairs needed at this time.
Upon our arrival to Coupland, Tx., I performed HK2A cleaning, took ac system apart and sprayed ac system down with cleaner . After cleaning put ac systems back together and check operations. Found no issues at this time.
Upon my arrival to Coupland, Tx., I found that the upstairs ac system dirty and not cooling properly and is also freezing up. Customer choose to clean system HK2A . We will need to return for this. On the downstairs ac system found nothing wrong with it and could not get system to make that noise customer was describing. Will take another look at it on return.
upon my arrival to coupland, tx., i Performed service on both mini split ac units, ac units running properly and performing up to manufacturer specifications.
Upon my arrival found that system had no refrigerant and had leaked it all out, leaked search system found oil on the outdoor system flares , tightened up connections and pulled a vacuum and recharged system with 4lb 3oz of refrigerant.
Arrived for the AC system service. I performed the fall evaluation and found the system operating properly at this time of service.
Arrived for the AC system service in Coupland. I found the air movement system dirty and was vibrating on the wall, spoke to the client about his options and he went with HK2A at this time, the client will pay day of service.
Arrived for the AC system service in Coupland. I found the air movement system dirty and was vibrating on the wall, spoke to the client about his options and he went with HK2A at this time, the client will pay day of service.
Arrived for the AC system service in Coupland. I found the air movement system dirty and was vibrating on the wall, spoke to the client about his options and he went with HK2A at this time, the client will pay day of service.
Arrived for the AC system service in Coupland. I found the air movement system dirty and was vibrating on the wall, spoke to the client about his options and he went with HK2A at this time, the client will pay day of service.
Arrived for the AC system repair in Coupland. I found that the mini split in the pink bedroom had a leak on the indoor coil. I spoke with the client about his different options and he chose to replace the whole system. I have a signed quote and a check for a $1,000 down. He also has signed a quote for mounting an existing mini split condenser in a different place which he has signed. This will take 2 people most of the day. Moving the condenser is not a priority at this moment but we do need to get it in the schedule for the install team.
I performed the cooling evaluation on the HVAC system and the AC system is operating at manufacturer specifications at this time.
I performed the cooling evaluation on the HVAC system and the AC system is operating at manufacturer specifications at this time.
I performed the cooling evaluation on the HVAC system and the AC system is operating at manufacturer specifications at this time.