Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Response from Centex Air & Heat:
Thank you for the wonderful review and for taking the time to share your feedback.
Overall Experience
Quality
Price
Convenience
Upon my arrival I performed a 6 month check up 4 mini split systems. I found the upstairs, wife’s bedroom and the barn craft room all to be operating properly in both the performance and safety aspects of the equipment. I found the downstairs carrier system was extremely low on refrigerant and has developed a leak on the heat transfer media coil. I spoke with the customer about his different options for repair and he chose to go with HL1D. We will need to schedule a return to perform the repair. I left this system turned off at the disconnect to prevent any further damage. I also secured the drain line coming from the upstairs unit upon the customers request.
Today I arrived in Coupland and met with the customer. He showed me around to the 4 systems 3 of which in the main home, and one in the barn upstairs. Downstairs main home systems are operating well with good pressures, upstairs system is running very well also. Barn system just recently had a repair completed, customer asked that I secure the line set cover as it moves in the wind, I was sure to remount the cover to correct concern. All systems are completely operational and upon departure left barn system off, main house systems left in cooling mode at 80.
Today I arrived in Coupland and I evaluated the barn Mitsubishi system and found the refrigerant leak to be located at the outdoor flare fitting on suction line. No other leaks found at this time, dispatch will be reaching out to schedule repair with customer see photos and videos for documentation.
Upon my arrival in Coupland I performed the UV leak search and was unable to locate a leak, it was too windy to attempt the leak detector outside but did use it inside. I searched both indoor and outdoor with the UV light. I added more leak dye to the system and recharged with 1.5 pounds of refrigerant so they system can run and hoped present the leak with the leak dye. When I depressed the Schrader I did not get any signs of UV leak dye within the system before adding more to it. Will need to schedule a return in 1-2 weeks to perform the leak search again.
Upon my arrival in Coupland the water had all drained out so I tested the system and found that the drain line was backed up. I cleared the drain line and poured some drain pan treatment down it. Went ahead and checked the temperature split to make sure the system wasn’t low and freezing up. The temperature split was good. This ended being a warranty call since we were just out here for the cleanings on the 4th. Left the system running.
WO-TNFR300625 upon my arrival in Coupland, I performed 2 cleaning HK2A on the downstairs bed room A/C units, checked operation afterwards they started working properly. Also replaced the heat transfer media coil on the upstairs system, added back all new refrigerant, pressure tested and evacuated system. Checked operations afterwards and found that it is working properly at this time. Please email to both emails the invoice robertwallace@frontbasket.com
Upon my arrival in Coupland, I performed the A/C cooling evaluation on all 4 mini split systems. Found that the craft room is operating properly at this time, the wife’s master bedroom needs the heat transfer media and air movement system cleaned, the husband’s master bed room down stairs heat transfer media and air movement system needs to be cleaned and the husbands master bed room upstairs needs the heat transfer media system replaced due to a leak on the coil. Spoke with the customer about the cleaning options and repair options they chose to go with HK2A on the 2 mini split cleaning and HL1C on the heat transfer media system repair.
Upon my arrival found that the water removal system had come apart on the outside of the building. Reconnected and secured pipes. Checked equipment and found it to be working properly at this time.
Upon arrival to Coupland, Tx., I performed repairs to heat transfers media coil. Took the ac system apart and replaced damaged parts. Put ac system back together, pressure tested the equipment and evacuated the ac system. Recharged to the manufacture specs. The ac system is operating to manufacture specs no other repairs needed at this time.
Upon our arrival to Coupland, Tx., I performed HK2A cleaning, took ac system apart and sprayed ac system down with cleaner . After cleaning put ac systems back together and check operations. Found no issues at this time.
Upon my arrival to Coupland, Tx., I found that the upstairs ac system dirty and not cooling properly and is also freezing up. Customer choose to clean system HK2A . We will need to return for this. On the downstairs ac system found nothing wrong with it and could not get system to make that noise customer was describing. Will take another look at it on return.
upon my arrival to coupland, tx., i Performed service on both mini split ac units, ac units running properly and performing up to manufacturer specifications.
Upon my arrival found that system had no refrigerant and had leaked it all out, leaked search system found oil on the outdoor system flares , tightened up connections and pulled a vacuum and recharged system with 4lb 3oz of refrigerant.
Arrived for the AC system service. I performed the fall evaluation and found the system operating properly at this time of service.
Arrived for the AC system service in Coupland. I found the air movement system dirty and was vibrating on the wall, spoke to the client about his options and he went with HK2A at this time, the client will pay day of service.