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We've lived in our home for 20 years, and Centex handled the original installation of the system. The people who work at Centex, from the technicians to the office staff to the owner, have all presented themselves as professional, knowledgeable people. Plus, every single one of them has a warm and kind personality. Travis is now our technician and has worked with us for a few years. He exemplifies all the traits of a professional and knowledgeable technician. Thank you Centex for being a great partner over the last 20 years.
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Travis and his assistant were very respectful as always.
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As always we received Great Service. Travis was very thorough, even changed out our filters for me. Very please with the service the company and employees provide. I will always recommend Centex Air & Heat for all you A/C and Heating issues.
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Our technician (Sawyer) was professional, helpful and friendly. He answered all our questions to our satisfaction. It was a definite pleasure to interact with him. Many kudos for his service.
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Travis is a great AC guy! He’s very knowledgeable and can answer any question we have for him about our repair. He worked hard to give us the best option to fix our problem. Very happy with our service so far.
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Travis is always professional, polite and knowledgeable.
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Same day service! I was afraid it would be 2 or 3 days before somebody could come look at the air conditioning system.
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Travis was very thorough when explaining my options. Answered all questions.
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I was extremely impressed with Daryl. He demonstrated to be very knowledgeable and informative. 100%
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I was extremely impressed with Daryl. He demonstrated to be very knowledgeable and informative. 100%
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Kept me informed of issues with the system. Discussed estimates for resolving the problem. Very helpful and informative. Appreciated Travis and his work.
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Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, installed new iFLO cartridge, cleaned the flame safety sensor, verified fuel delivery pressures, checked for CO then verified system safety and performance. I found everything performing to manufacture specifications at this time. While onsite the system control has an error code 13-82 system control upgrade needed. I attempted to hook the comfort control to WiFi to install the update but we could not fins the correct password. I advise that the customer try to figure out the password and connect WiFi to the comfort control so it can perform the needed update.
Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, cleaned the flame safety sensor, checked for CO, verified proper fuel delivery then verified system safety and performance. Found the system to be performing to manufacture specifications at this time. Spoke with the customer about bacterial prevention system and this is not something they are interested in at this time.
Upon our arrival we removed the failed heat transfer media coil. Installed new heat transfer media coil, new refrigerant pressure control, both drain pans and the filter drier. We purged with nitrogen while brazing, flushed the system with nitrogen to remove all contaminates, pressure tested to 350psi then brought down to a proper vacuum. Once system was under a deep vacuum we introduced new clean refrigerant then ran a performance and safety testing finding the system performing to manufacture specifications at this time.
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet inside. Found no issues at this time. No recommendations at this time.
Upon my arrival I performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, cleaned the flame safety sensor, verified proper fuel delivery, checked for CO then verified system safety and performance. I found the system performing to manufacture specifications at this time. During the eval I noticed the bacterial prevention system not working. I spoke with the customer and he will purchase a new bulb himself to see if it fixes it and if not he will see about purchasing a new bacterial prevention system himself and installing it unless wiring has to be redone then he will call for out assistance.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found the indoor air circulation system needs to be pulled and cleaned and both air filters are ready to be changed. Customer will pick up new filters and would like the cleaning options emailed over to view. Found the rest of the system performing to manufacture specifications at this time.
Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time.
Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Upon my arrival i performed a 6 month checkup on 1 furnace system. Flushed and treated the water removal system, cleaned the flame sensor, checked safeties, verified proper fuel delivery pressures, checked for CO then verified safety and performance of the system. Found the system performing to manufacture specifications at this time. Did advise on customer getting a CO detector within the home.
Upon my arrival I evaluated 1 carrier natural gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and tested amp draws on motors. Found temp rise to be a bit low due to fan speed, customer likes it where it’s at, did not adjust. No recommendations at this time. .
Upon my arrival I performed the approved repairs. Removed the failed fuel delivery system, installed new fuel delivery system, redid wire terminals, resealed the gas lines with pipe dope, adjusted fuel pressures, checked temperature rise then verified safety and performance. System is now performing to manufacture specifications.
Upon my arrival, customer was concerned the downstairs unit was not heating properly. During my diagnosis, I found the breaker for the outdoor condensing unit to be tripped. Upon resetting the breaker the unit came on momentarily and tripped the breaker again performed diagnostics on the unit and found no abnormal readings other than winding pins reading a bit off. Suggested to customer to have an electrician come out and replace 40 amp breaker for condensing unit. If that does not resolve the issue I will present options to customer for a refrigerant pumping system replacement.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. Found the system performing to manufacture specifications at this time.