Darryl always does a great job and very informative regarding our systems!
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Travis went above and beyond, exceptional job from him. Someone you would want for your business personal.
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Sawyer was very professional and thorough with his inspection. He was very respectful of our property
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Travis did an Excellent job of installing new components to my Heating system. He did this in a professional and timely manner and I am now fully confident that my heating system will carry me through many mor Fall and winter Seasons here in Bastrop!
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Great, friendly service. As is everyone with CenTex!
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Travis is awesome and efficient. Helped me understand everything being done and things that needed to be done!
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Sawyer did a great job of explaining things to me and letting me know what I might need to work on and repair next visit.
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Knowledgeable, polite, on-time-good service. Thanks
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We’ve been with Centex for the last 10 years or so. They have always been friendly, professional and responsive. As for our recent service performed by Travis P, we have nothing but good things to say about him. Easy to talk with and very knowledgeable. Thank you Centex and Travis!
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Very professional, polite, kind, and knowledgeable. Very pleased overall.
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Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, replaced the air filter, washed condenser coil using water, cleaned and treated the electrical cabinet then verified system safety and performance. I found everything performing to manufacture specifications at this time. Did speak with the customer about the bacterial growth present inside the air handler. They will let us know if and when they want to move forward with treatment.
I performed the heating evaluation and found that the 23 year old system is currently operating properly at this time. I did speak with the client about the age of the system and let him know I do suspect the system will need to be replaced within the next 6-24 months.
Upon my arrival I evaluated 1 carrier infinity gas furnace system and 1 American standard gas furnace system. I verified system safety and performance is to manufacture specifications for both systems. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned off flame both flame sensors with an abrasive cloth. Found no issues at this time. No recommendations at this time.
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned off flame sensor with abrasive cloth. Found no issues at this time. No recommendations at this time. Locked door behind me before I left.
Upon my arrival I evaluated 1 carrier gas furnace system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and cleaned off flame sensor with abrasive cloth. Found no issues at this time. No recommendations at this time. Locked door behind me before I left.
I performed the heating evaluation on the propane furnace in the attic and found everything to be operating properly at this time. I did let the client know I highly recommend a carbon monoxide detector be installed inside the home.
Upon my arrival I evaluated 1 carrier infinity heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Updated Carrier infinity comfort controller software. Found no issues at this time. No recommendations at this time
Upon my arrival I evaluated 1 carrier heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found no issues at this time. No recommendations at this time. Customer wants us to take a look under the house to make sure master bedroom ductwork is intact. Too muddy to get under the house today. Office will be in contact to schedule a date and time.
Upon my arrival I evaluated 1 Lennox heat pump system. I verified system safety and performance is to manufacture specifications. Flushed and treated the water removal system. Cleaned the electrical cabinet and washed unit using water. Found the auxiliary heat kit to be not working. Upon my diagnosis I found the heat sequencer to be stuck closed, not giving power to the heating elements. Informed customer of my findings and customer chose the HD5A option. Replaced faulty heat sequencer, and tested system for performance and safety. Let dust burn off of heating elements to prevent smell/smoke. No other issues/recommendations at this time. System performing to manufacturer specifications at this time.
Upon my arrival I checked into the concerns of the system not heating. Performing my diagnostics I found that the home is only 5 months old and when the hvac system was set up the control was only set for cooling. I set this up to allow the system to have heat and cool functions then tested the system finding it performing to manufacture specifications at this time.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet, updated the outdoor condensers firmware then verified system safety and performance. Found everything performing to manufacture specifications at this time.
Upon my arrival I performed a 6 month checkup on 3 heat pump mini splits systems and 1 furnace system. Units 1 & 2 have bacterial growth present and need a deep cleaning performed. The furnace system needs the air movement system cleaned but is not accessible to do so. The customer’s barley use the furnace system and the airflow is not yet affected. Mechanically and safety the units are performing to manufacture specifications. My recommendations for today are to have units 1 & 2 cleaned, power protection added to both and all 3 would benefit from having bacterial prevention system installed. Customer would like quotes emailed over. On the first 2 systems we are giving a really good deal to bundle cleanings, power protection and bacterial prevention system.
Upon my arrival, customer was concerned that he found trace amounts of water on his air filter while changing it. During my diagnosis, I found the water removal system to be clogged from the outside with dirt and bacterial buildup. Informed customer of my findings and presented options for repair. Customer went with the HF3A option. I flushed the water removal system and treated it with bio protect. Tested systems performance and safety. System performing to manufacturer specifications at this time.
Bastrop Air conditioning service Upon my arrival I checked into the concerns with the system not heating. Performing my diagnostics I found the system tripped and the zone control board with a DATS high limit cutout. I attempted to remove the sensor to allow for system operation which cause the system to display DATS failure. When I tried to go into the settings the buttons on the board would not function properly. I spoke with the customer about my concerns and they approved to move forward with a repair. The FTL is having issues sending the finance link so we will try again in the morning. After the repair is performed customer will consider signing up for the maintenance program. AC currently still works but heat will not until repairs are performed.
Upon my arrival, I evaluated two Carrier gas furnace systems. Found unit number one to have a faulty air movement system as well as a faulty flame safety sensor and could not complete evaluation. Customer chose option for repair and we will be returning to replace air movement system and flame safety sensor. Unit number two was performing to manufacture, specifications, tested safety and performance, and changed filter supplied by customer. Unit number two needs small ductwork repair, will perform repair when we return for unit number one air movement system and flame safety sensor replacement.