Travis arrived within the time frame promised and was thorough in diagnosing the problem.
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Overall Experience
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Overall Experience
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Gene was professional in his examination of our system, making recommendations on what was needed to keep the system running proficiently. He has pleasant and friendly demeanor and it's always appreciated. Kudos to Gene on a job well cone.
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We LOVE having Travis service our home. First time with Gene and he is just as wonderful. Thank you Centex Air and Heat for providing great staff and excellent service.
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Travis is a very knowledgeable and courteous technician. He is through and professional in every way. I highly recommend him and Centex.
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Overall Experience
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Travis and another guy (I'm so sorry I'm forgetting his name!!!) did a lot of work on our 2 A/C units. Very nice, polite, answered lots of questions. Clean and professional appearance. So grateful for their work! Your team was so kind as to bring over 2 window units to get us through a week of no A/C. A super nice guy installed them (his son's name is Colton). Very friendly. Can do attitude. Rapid response. Problem solver onsite. Great member of your team. Really appreciated everyone.
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We were very impressed with Gene; he is such a nice person. He explained everything and worked efficiently. As customers, we appreciate your quality personnel, we have never been disappointed. Thank you!
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Travis throughly checked the system and had it running in no time. Thanks Travis
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We had a very pleasant experience with Centex and would recommend the company to everyone for their heating and air conditioning needs. Every single person we dealt with was very professional and highly qualified for their position. We have nothing but praise.
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Today I arrived and met with Dan. I verified concern of downstairs infinity alarming 41 blower fault. The date shown was from last November. I went through all diagnostic steps that carrier published and deemed no faults within system at this time, spoke with Dan about he findings and we’ve agreed to replace motor if the issue persists, they are trying to sell the home currently. With approval from Dan I also completed the evaluations today, began by verifying systems safety and its performance. I then flushed and treated the indoor water removal systems of both main house units and guest house.. While servicing the outdoor systems I cleaned the electrical cabinets and washed the units using water.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment. I spoke with the customer about iFLO pro that was presented at our last visit. They said they may consider sometime down the road but do not wish to move forward at this time.
Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found everything on the indoor to be operating properly at this time. Checking pressures at the outdoor system I found that the pressure were showing some discrepancies. I added 1lb of R410a and found that it was just slightly low on refrigerant. I did verify there were no signs of any leaks on the indoor and outdoor systems. The slight lack of refrigerant could be over the duration of us checking the charge on the system. We will monitor this and if at the next cool eval it is showing low again we will do a more in-depth leak search on the system.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found everything to be operating properly in both the performance and safety aspects of the equipment. System is due for a filter change.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.
Today I arrived and met with the homeowner. I completed the evaluation today of both units, began by verifying systems safety and its performance. I then flushed and treated the indoor water removal systems. While servicing the outdoor systems I cleaned the electrical cabinets and washed the units using water. Customer had 4 dispenses left of the iFlo bottle, we agreed to leave extra bottle in the closet.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment. Left the thermostat set to 78° in cooling.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment. Left the thermostat set to 78° in cooling.
Upon my arrival I performed a 6 month checkup on one straight cool furnace system. I found that everything is operating properly within the performance and safety aspects of the equipment. I recommend replacing the filter more often, every month to month and half.
Today I arrived and met with Conrad. I installed a condensate pump today for the Mitsubishi ductless system, I also installed a 3/8 copper section of drain pipe on the exterior of the home, I then tested the operations of the pump and stress tested the capacity of it. Afterwards I completed the evaluation today, began by verifying system safety and its performance. I then flushed and treated the indoor water removal system. While servicing the outdoor system I cleaned the electrical cabinet and washed the unit using water. Upon departure I went over options of bacterial prevention system such as Solaris, customer wants the estimates emailed to him, levy system operating in cooling mode set for 72.
Upon my arrival I spoke with the customer about his concerns with the mini split system not cooling well. I turned the system on and found that it was low on refrigerant. I leaked searched the coil and had no indications of a leak. I then checked the line set and found that the flare fitting is leaking inside the wall. This will be covered under warranty by Centex.
Today I arrived and met with the homeowner. I completed the evaluation today of both units up and downstairs, began by verifying systems safety and its performance. I then flushed and treated the indoor water removal systems. I replaced the air filters today. While servicing the outdoor systems I cleaned the electrical cabinet and washed the units using water. I replaced outdoor voltage enhancement system for the upstairs unit under the 10yr pnl warranty. Upon departure customer did not want to approve or entertain any other options at this time.
Upon my arrival I performed a 6 month checkup on one straight cool furnace system. Before starting the evaluation the customer asked that I look into a beeping sound coming from the attic space. I found that the leak breaker on her water heater is the alarm she is hearing. This has nothing to do with any of our equipment and she will be calling a plumber to take a look at it. Completing the evaluation I replaced the cartridge for the iFLO pro and found everything to be operating properly in on the performance and safety aspects of the equipment.
Upon my arrival I performed a 6 month checkup on one heat pump system. I found that everything is operating properly in both the performance and safety aspects of the equipment.