Travis is great!!! Always takes the time to explain to me about what’s going on with my system. He is very knowledgeable
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For the past 8 or 9 years, we’ve worked with Centex Heating and Air as our primary company for all of our HVAC needs. From new whole house multi-system installations to scheduled maintenance, they have always been honest and reliable. We’re grateful to have found them in our area and highly recommend them.
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We are very thankful to have Centex provide services for our home Air conditioning. There buisness model is second to none All of there techs are qualified, courteous and upstanding people, thank you Centex!
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Jeff was a pleasure to work with. Friendly, honest, experienced, efficient, and professional. The system underwent a semi-annual check and everything was A-OK.
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Great experience was very quick to identify the problem and solve it amen in time for holidays
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Travis was wonderful and I really appreciate all of his help servicing my unit.
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Just had an AC system check done and couldn't be happier with the service! Jeff was friendly, professional, and thorough. He explained everything clearly and made sure the system was running efficiently. Highly recommend!
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Travis does an excellent job on the system and answering all our questions!
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Emerson communicated the issue we had and added necessary refrigerant
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Emerson was friendly, professional and efficient with his time. He explained everything he did after he the job was completed.
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Upon my arrival I spoke with the customer about their concerns with the system leaking water into the emergency drain pan. The performing my diagnostics I found that the water removal system is backed up and the auxiliary float safety switch was never wired in. I wired the float safety switch to verify it works then spoke with the customer about my concerns with the restricted drain line and the bacterial growth I found in the system. I went over repair options for Solaris, cleanings and flushing the drain line. Customer approved flushing the drain line today and will speak to his wife about the cleaning. They plan to move in a year so maintenance and Solaris is not something they were interested in. I performed the approved repairs by flushing the water removal system then stress testing it. I found that the auxiliary float safety switch and primary drain line were loose letting water get by. I spoke with the customer about moving up an option and he approved. I fixed both drain ports
Upon my arrival I performed a 6 month checkup on 1 straight cool furnace system and 1 mini split heat pump system. Flushed and treated water removal systems, washed condenser coils using water, cleaned and treated electrical cabinets then verified system safety and performance. I found both systems operating to manufacture specifications at this time. Customer is going to talk to his wife to see how they would like to move forward on the maintenance plan and will contact the office when they make a decision.
Upon my arrival I performed a 6 month checkup on 1 heat pump system. Flushed and treated the water removal system, installed new iFLO cartridge, reconnected iFLO to the WiFi, washed condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide then verified system safety and performance. Found that everything is operating to manufacture specifications at this time. Spoke with the customer about the drain line renovation of adding in a condensate pump. This is something they still plan to wait until next spring to move forward with.
Upon my arrival I checked into the customers concerns with the systems leaking water. After stress testing both units with water several times I found the condensate pumps are doing their job and pumping water from the system. While I was checking the units I found them to be blowing warm air. I checked the systems pressure and found it low on refrigerant. I spoke to with the customer about my concerns and went over the different leak searches that could be performed. Customer chose to have the UV leak dye performed. I installed UV leak dye into the system then added 2.5 pounds of R410a back to the system. System is now showing ok pressures with an ok temp split. This will allow the unit to run enough so we can return to perform the leak search. Recommend scheduling 1-2 weeks from today.
Upon my arrival, I performed a six month check up on one heat pump system. Flushed and treated the water removal system, washed the condenser coil using water, cleaned and treated the electrical cabinet with electrical insecticide, changed both air filters then verified system safety and performance. I found everything to be operating properly within the manufacture specifications at this time.
Upon my arrival, I checked into the concerns the customer had with the comfort control becoming blank. I found that the water removal system was backed up, causing the auxiliary float safety switch to trip. I I spoke with the customer about my concerns and went over the option that it would take to clear the water removal system today. I cleared the water removal system. installed some drain pan treatment tabs inside the drain pan. Use my vacuum to vacuum all the buildup from the drain pan and installed drain pan solution into the water removal system. The indoor heat transfer media coil is very dirty and the customer is aware of this and plans to save up so she can have a pool and clean performed on it to help alleviate future drainage issues.
Arrived on location to swap out faulty blower motor shaft and pulley for RTU #2. After pulling blower motor assembly we were unable to get the Allen key shaft locking screws off. Broke 5 different Allen key the process of trying to get it loose. Could not use heat due to the rubber bearing outside shaft. Will return with hardened steel bits that will not break. Replaced remote sensor for unit number 8.
Upon arrival the customer stated that the downstairs portion of the house was not getting as cool as it should. While the upstairs was staying cool just fine. Upon further inspection we found the downstairs zone damper was not opening all the way and getting stuck halfway. Spoke with the customer and she went with the platinum option to replace both upstairs and downstairs dampers along with the zone board.
Upon arrival we recovered the remaining refrigerant out of the system. Pulled old leaking coil out and scraped off remaining sealant. Installed new coil, and used duct board to fix gap left from old coil. Sealed everything up with mastic. Rebuilt water removal system. Installed new pan float switch. Tested for leaks with nitrogen, and pulled a triple vacuum service. Charged unit up with 7lb of 410a refrigerant. Made sure system was operating at manufacturers specifications. Cleaned up area and uninstalled temporary window units.
Upon arrival we recovered the remaining refrigerant out of the system. Pulled old leaking coil out and scraped off remaining sealant. Installed new coil, and used duct board to fix gap left from old coil. Sealed everything up with mastic. Rebuilt water removal system. Installed new pan float switch. Tested for leaks with nitrogen, and pulled a triple vacuum service. Charged unit up with 7lb of 410a refrigerant. Made sure system was operating at manufacturers specifications. Cleaned up area and uninstalled temporary window units.
Upon my arrival I spoke with the customer about their concerns with the comfort control being blank. Performing my diagnostics I found that the water removal system has become restricted causing the auxiliary float safety switches to trip as well as leaked into the emergency drain pan under the fresh air control. I spoke with the customer about my concerns and presented repair options to be performed while on site. Customer approved to have the water removal system cleared, treated and the emergency drain pan drained. I performed the approved repairs by clearing the water removal system, installing another ball valve to allow sections of the 2 drain lines, treated the system then tested the system. I found everything properly at this time. I will be getting a quote put together Monday morning on renovations of the drain line to allow for new pvc to be installed that is clear of all zooglea.
Upon my arrival, I spoke with the customer about their concerns with the system, not cooling. Performing my diagnostics. I found that there was no high voltage going to the main control board at the indoor furnace. When I pulled the door cover, I found that the door was not pushing the door, Killswitch all the way in allowing proper voltage to the system. I fixed the issue and found that the system is now cooling properly.
We performed the biannual maintenance, cleared the water removal system and tested the full operation of the system and found it operating properly at this time.
Upon arrival the customer stated that the system wasn’t keeping up with the heat during the day. Checked pressures outside and system seemed to be low on refrigerant. Let her know our findings and requested to leak search. Customer agreed, and we found a leak in the evaporator coil on the bottom side. Presented the customer with options to replace the coil as well as to replace the whole system due to 410 being phased out. Customer agreed to a platinum heat transfer media coil replacement. Tried to add a little refrigerant to get the customer by until replacement, but there is an issue with the refrigerant.
Upon my arrival I performed a biannual cooling evaluation. Made sure system was operating up to manufacturers specifications. Flushed out water removal system. Sprayed antibacterial pan treatment on coil pan. Made sure outdoor system was operating to manufacturer specifications and washed out the condenser coil with water. Did notice some bacterial growth in the air handler cabinet around blower fan wire into harness and top of A coil. Let customer know about the issue and read pricing options to her husband about installing a UV light. Customer is going to review estimates and pictures and get back to us.