Their online phone technician was able to quickly diagnose why my furnace wasn’t putting out heat. We now have heat and have scheduled a service call. We will definitely sign up with them for a service contract.
Mike Hillson and his team, which included Liam, Dennis and George (I hope that I have not forgotten anyone, if I did, my apologies) did an oil to gas conversion The work took 4 days This crew was respectful, informed me of the day's plan, answered all of my questions and even asked me down the basement to show me the progress I could not have asked for a better team! Prior to the job being performed we did get 3 quotes for the same product All 3 were pretty much in line with one another We chose Central Cooling & Heating because there wasn't a heavy sales pitch and at the time of the assessment not only were all questions answered, questions were even answered after the fact as well providing answers to all of our concerns The sales people were Chad Harris and Chris Allen After we decided to go with Central Cooling & Heating a second visit was necessary for the final measurements and that is were we met Chris He evaluated our home (which is old) and came up with the best options with our existing duct runs We have had our unit for about a week now and LOVE it! We are enjoying a much warmer home - the a/c test will be next year as it is almost November To the owners Darren and Doug Hamilton, and Manager Rich LaVoye Thank You for keeping such a talented, honest and respectful team! We will stay with Central Cooling & Heating under contract when the time comes to make that decision after our first year as we feel that we are in GREAT hands! PS I forgot to mention the office staff They provide the same quality telephonically from my initial telephone call for an assessment to any follow up calls for concerns They did all of the important paper work ie ordering & registration of the products as well as the rebate forms A HUGE thank you to all of you!
Stephano did a very thorough boiler check-up. He checked all electrical components, purged all zones, etc. and replaced some things that needed to be replaced. He was very organized...for example labeled everything that hadn't been labeled before. He also explained everything...as to pros and cons of added repairs. Of all the checkup's we have had over the last 5 years.... this was by far the best.
Vlad has been the service provider for the last two routine maintenance appointments for our HVAC. We will be specifically requesting him for all our future HVAC needs because he takes the extra steps to assure the job is done completely and done well.
In October 2020 Vlas arrived during the promised service time window and did a very thorough job and was especially conscientious about Covid health protocols. We were very pleased. We have been customers of CC&H for approx. 20 years and we have been very happy with their Team having relied on them for installation, scheduling and ongoing service / maintenance.
The crews were always punctual, professional, cordial and cleaned up any mess they may have caused. They coordinated the work with me and explained why they would be placing supply/return grills in specific locations. Once the install was complete, they gave me instruction on the operation of the various systems and explained the annual service requirements.
We have been doing business with Central for over 15 years. They are always there for us, whether it is routine maintenance or an emergency service call. They treat us like family. The pricing is always fair and transparent. Service technicians are knowledgeable and friendly. A special shout out to Sasha who always returns calls promptly.
Prompt and efficient.
I would give this young man a ten in every aspect of our tune up.
Love these guys! Always professional and always thorough!
Warranty No Heat
Furnace and ac system replacement
Heat was not working and completed troubleshooting over the phone to get the system back up,
Replacing unico system with hydro coil
Heating Service and Repairs / Improvements
Heat & AC Tuneup
Replacing furnace and coil with existing condenser
Repair gas furnace
Furnace and ac replacement
Heat & AC Tuneup
Contract Boiler Maintenance