I got a same day appointment and Alex even came earlier than the target time. He was here previously and is a great guy, friendly and knows his stuff, super professional as well. Did the annual service and fixed something that had failed. Great service, thanks!
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As always, it is a pleasure to work with CCH. The office staff and the technicians are knowledgeable, kind, and polite.
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It was great to have a service provider who was friendly, considerate, and knowledgeable!
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I have two Mitsubishi systems. Alex was here for the free tune up on the system that was installed a year ago. I also asked him to tune up the the system that was installed in 2019. Alex reviewed the tune up options with me including the Silver contract for $502.00 per year. I declined that because I thought the price was exceedingly high. In comparison the annual service contract at our home in Florida is $135.00 for a 5 ton Trane rooftop unit and air handler. Overall, I feel that your service is good but the pricing is very high. It took Alex less than an hour to service the 2019 unit and the price was $282.00 !
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Alex Koremi serviced our heating system, Great job....nice guy. He explained everything well.
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Central Cooling and Heating exceeded our expectations!~ The technician, George, arrived as scheduled and was knowledgeable a professional. (He was here for nearly 8 hours, too.) We highly recommend this company.
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Great appointment on 3/14 at our home in Marblehead. Very detailed and explained all the work done. Thank you and keep up the great work.
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Alex was On time (early actually). Competent. Pleasant. Central Cooling always a pleasure to deal with!
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Alex, based on his description of what he did, was exceptional. He clearly knows what he’s doing and has instilled great confidence in his work for me. I wish to request he does all future service, we are under your annual contract.
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It’s nice when a technician shows up on time and provides comprehensive service, the service is covered by maintenance contract with no hidden or surprise fees, and the technician answers all questions in a knowledgeable and pleasant manner. A +++++
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Lisa was excellent. She heard my concern and called me back with a solution in 5 minutes. Her approach exemplifies what a differentiated customer experience should be. Bravo Lisa.
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Have been a long time customer and never needed emergency service but central cooling came to the rescue.their technician was outstanding. He found the problem and did not leave until everything was perfect. Thank you
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