The technician, Roody, was professional, helpful and cleaned the workspace after the work is done. He is effective.
Jonathan did an excellent job - efficient, knowledgeable, polite and thorough.
The technician identified the problem and repaired it expeditiously
I had a semi-annual, routine maintenance appointment, scheduled on 06/15/23, with Central Heating & Cooling. Arjan arrived at my house and introduced himself. After I showed him my furnace, he explained how my system worked. Later, when he was outside, he noticed a loose wire inside my AC condenser, took off the cover to reposition it, so it wouldn't be damaged when the unit was turned on. He also cleaned it. He recommended that I get surge protectors and explained where they would be installed. Arjan is very knowledgeable of HVAC technology and clearly takes pride in his work. Five stars all the way !
Jonathan Brody recently performed my spring tune-up on my system. He called to let me know he was on the way. Jonathan was professional and thorough. He answered all my questions and made appropriate recommendations. Highly recommend.
Jonathan spent the entire day working at our house and seemed very knowledgeable and thorough
I had Jonathan out for my AC service today. He was thorough and pleasant and went above and beyond to teach me about my systems. He also had some nice recommendations on ways I could upgrade my system. I've been a happy customer for many years and I am very very satisfied with the service he provided today! Thank you so much for all your hard work and help!
Jonathan is enthusiastic and very professional. I feel really confident that my system is optimal after he completes his service
It was a pleasure working with Jonathan Brody on my HVAC summer tuneup. I removed 1 star from overall experience rating because I did not like being pitched super-sensitive CO detectors and electric surge protectors -- both wildly over-priced -- and an electronic air purifier which I have declined in the past. I understand that Jonathan had been instructed to try selling these to me. I also rated convenience only 3 stars because it remains inconvenient to have workers come inside my house semi-annually to do tuneups. I don't expect Central to deal with this in any way, but ease of maintenance will be a factor when I choose a replacement system in coming years.
Central Cooling and Heating installed a new AC/Heat system with new furnace and outside condenser at our home last year. They did a terrific job at excellent price working w Mass Save for rebates. Kept us warm and cozy all winter even in deep freeze weather with no problems. We had construction with alot of dust and dirt nearby so we requested Central cooling and Heating return to check on our system and give us a "refresher" on how to replace our filters and program our new smart thermostat for the spring/summer AC season. The staffer sent was a knowledgeable, careful, respectful and kind - all of which we appreciated since we are older homeowners and not very tech savvy ! He offered excellent service and we highly recommend!
Ac tuneup. Cool air. Condenser. Furnace and ac.