Kelvin Polanco , our service rep was outstanding . He was thorough , technically adept and very courteous . We would be pleased to have him back to our house .
Arjan was polite,professional,answered my questions and seems very capable and knowledgeable with a good work ethic.
Arjan was very knowledgeable and able to explain in detail what he was doing and why. He also made several helpful suggestions. Bottom line: He took a real interest in my a/c unit and treated it as if it were his own. He did an excellent job!
Jonathan provided one of the best scheduled maintenance service experience today. He was very thorough and also explained everything clearly. He started by asking if we have noticed any trouble in the system or anything we feel not working properly. I have not been asked this ever before for a scheduled maintenance. At the end he went over what he did and then all what is possible and followed up with an email including our options and prices. Thank you Jonathan for a wonderful job this morning!
Ray is an excellent technician. He explained everything to me. He was thorough, knowledgeable, and kind. I enjoyed meeting him.
Very courteous and worked hard to get our a/c back on line as quickly as possible
Joe was extremely professional, informative, and friendly. He explained everything that our unit was in need of in a way I could understand. He was thorough with his work and efficient. We would welcome him back into our home for all future system servicing.
Alex was great! Very professional and polite. Explained everything thoroughly.
Very nice and professional. Appreciated George’s detailed breakdown and explanations of the issues and solutions.
A routine tune-up of our furnace identified high CO combustion, and a new gas valve was required. By 8:30am the next morning, Stefano arrived to replace the faulty valve. Gold Star service is worth the cost. Thanks to Stefano and Xavier for their prompt, courteous, and responsible service.
Brian was professional, friendly, helpful, knowledgeable, thorough and polite. What more could I ask for. Terrific 😊