I was cancelled on multiple times last minute, misled on pricing, and then overcharged for my service with the owner of the company lying directly to me. The actual plumber that performed the work was nice and did a good job.
He is very knowledgeable and does a great job communicating. Great guy.
Jeremy was awesome. Great service tech
The tech was knowledgeable, friendly and very efficient. I recommend this company based on my experience with them today.
Thank God for Ryan Brennan! He saved the day for sure! He was able to fix the issues we had from and improper install and we are up and running! Thanks so much!
Water Heater Replacement
Gave estimates to replace all three systems. 5 ton unit is the main concern. Homeowner wants 16 seer. Says wouldnâ€™t mind waiting, wants to look over quote.
Upon arrival found system not cooling. Turned system on and only outdoor unit came on. Checked inside air handler and found some wires not connected so that when the thermostat calls for cooling it didnâ€™t send 24v to turn on blower motor. Made wire repair and motor came on. Checked outdoor unit and found the system slightly low on charge added 1lb of 410-a. System is now cooling properly at this time. Supply air temp 52 return 76
Performed a two system maintenance checking cooling. Set thermostats to run at 100% and checked Indoor units, checked amp draws, electrical and mechanical components, drain lines and changed out customer supplied filter. Checked outdoor units pressures and amp draws all looked good. Found that the outdoor coils were dirty homeowner approved repairs.
Performed one system maintenance checking cooling. Checked inside air handlers amp draw, filter, ductwork, drains then checked outdoor units pressures and amp draws. Everything checks out good on system.
Found upstairs thermostat blank. Condensate float switch was tripped. Downstairs and upstairs share a common drain line and the downstairs unit sits higher than the upstairs unit causing the downstairs condensate to empty into the upstairs when drain was clogged. The upstairs secondary pan is drained to outside. It is capped and has a float switch installed in it. Prepped upstairs bathroom sink, cut downstairs and upstairs drain line. Installed isolation valves in drain lines. Cleared drain lines with nitrogen. Upstairs blower was left on default and running 3tons of airflow through evaporator coil. Adjusted blower speed on system to low (system is a 2 ton). Reset unit and ran system through cooling cycle. Took temp reading on supply and return air, checked static pressure on duct system (0.82 icw), checked refrigerant charge, and adjusted refrigerant levels (removed a 1.5 lbs of 410a). System is cooling at this time. Quoted customer a float switch for Downstairs on the low end of con
Performed a two system maintenance checking cooling. Checked inside units electrical and mechanical components, ductwork, drains. Then checked outdoor units pressures amp draws and capacitors. Found that the upstairs system need some Freon and a new contactor and the upstairs unit needed the supply plenum resealed. Homeowner approved repairs and repairs were made. As far as the air balance upstairs all registers are receiving the proper amount of air flow.
Upon arrival found that the issue with the warm air was caused by the fan always on instead of in auto. Homeowner wanted blower to be in circulation mode and is set up to run 9min per hour. Checked Freon levels and they were good. System is functioning properly at this time. Also sent estimate for tankless water heaters.
Upon arrival found master bedroom unit not cooling. Found that the disconnect was busted and needing replacement. Found that the capacitor for condenser had bulged up and went out. Replaced 45/5 capacitor and compressor and fan motor came on. Checked pressures and found system a little low. Homeowner wanted to move forward with the repairs. Replaced disconnect, the capacitor and added two pounds of R-22. System is now cooling properly.
Performed a one system maintenance checking cooling. Checked inside units electrical and mechanical components, capacitor, changed out customer supplied air filter. Checked temperature differential. Then checked outdoor units pressures amp draws and capacitors all looked good. Recommended cleaning outdoor coil and adding a air scrubber to the system. Customer wanted to hold off.
Upon arrival homeowner stated that the system would make a thump sound when shutting off. Turned system on and checked outdoor unit. Turned system off at the contactor and disconnect 5 times each and could not get the system to make the noise. Let system run for 10min and then tried to shut it off again but no sound. Had homeowner outside and couldnâ€™t get the system to recreate the issue. Checked capacitors and hard start all looked good. Explained to homeowner that if it happens again let us know and try to record the sound.
Lee said vp office was 10 degrees warmer than the rest of the area. Adjusted dampers in ductwork to force more airflow to office. Closed down supply register near thermostat. Front/bathroom damper wasn't in it( no rod). Took temp reading where thermostat is, in return at the unit, and in the vp office. After adjusting airflow, temp is within 1 degree apart. Front supply register was already closed. Opened register a little more. System is cooling at this time.
Upon arrival inspected upstairs unit and found that the blower wasnâ€™t coming on. Control board was sending low and high voltage to the motor but motor wasnâ€™t coming on. System is 3 years old and blower will be covered under warranty but labor is not. Homeowner approved replacement of blower motor. Will call Lennox and order motor and will need to reschedule to Install motor.
Wrap Spiral supply duct in closet due to condensation on duct.
Upon arrival homeowner showed me which vent was leaking. Checked attic space and found that the area itâ€™s leaking from has insulation coming off of the hard pipe. Explained to homeowner that we will just have to re-insulate the pipe to keep it from sweating. Repairs approved and will need to return with insulation to wrap ductwork.