Very thorough and appreciate johns suggestions
John did a great job with the tube up and repair. We was patient, explained options, east to talk to and cleaned up.
Professional and thorough
Initial visit. Great first impression. Very Professional
Everything was professional from the dispatchers, to the emails, call and text updates, to the electrician sent to the house. He followed safety protocol (wearing a mask), checked everything thoroughly and explained step-by-step what he did. I would definitely recommend Crome to friends and family. Thank you
Whenever you have someone in your home you worry about being sold things you don’t really need. I felt very comfortable with Nathan and his assessment of what our HVAC system needed. I would definitely use chrome AC again.
Our A/C started warming up, They were here in about two hours, we have used CHROME in the past and were glad that they sent someone we had seen before
Upon arrival customer wanted to cancel because shit said she never confirmed the appointment via the text she got. Customer would not let me perform an estimate even though I told customer it was a free service.
Conpleted one system heating tune up. Left options for UV light filtration.
Changed out faulty air scrubber with a new one. Tested operation. Taped and silicone a few spots needing it. All is working properly
Dispatched to check units after customer started experiencing electrical surges about 2 weeks ago. I checked voltages/amperages on condensers and furnaces when units were starting up and running. All amperage and voltages were below maximum manufacture standards and are running properly at this time.
Completed estimate on replacing both systems. Customers want to use us but are not ready yet to move forward. Will move forward soon. Customer received three other bids from A1, Berkeys and Baker brothers. All of Which we beat. See all options for details.
Thermostat had filter allert. I (john) brought josh a new filter after replacement system recalibrated and cleared all allerts and codes. System is functioning properly.
Dispatched to unit with blown fuse. Upon arrival the 30 amp fuse inside the disconnect box had blown after changing an estimated 2 months prior. I preformed a check on the system and all is now in good working condition. No reason for the fuse being blown was found.
Preformed quarterly 5 unit roof top unit matience. Changed filters, checked refrigerant pressures and ran through electrical. All units are working properly at this time.
Cleaned ac drain line and also ran snake down sink line and cleared the clog out of line. All lines are draining properly at time of departure.
Removed leaking coil, installed new. Tested all is working properly.
Completed a two system Fall Maintenance. Found several issues with main system of home. *Main* -Several burn marks and burnt resistors on primary circuit board -Flame sensor needs to be replaced due to heavy carbon build up. -Ignitor has how white spots and needs to be replaced. -High limit is not safely shutting furnace off and is allowing furnace to exceed 500Â°s. -Pressure switch isnâ€™t faulty and not safely shutting gas off of inducer draft motor was to fail. -Drain pan heavily rusted and needs to be replaced. -Ducting is dirty and needs to be cleaned. **Possible heat exchanger failure/Unable to detect currently due to not having inspection camera.**/Heat exchanger is making loud expanding/popping noises under normal heating operation. *Secondary System* -Burns marks on back of primary circuit board -Flame sensor needs to be replaced due to carbon buildup. -Ignitor is beginning to get hot white spots -Drain pan heavily rusted. *Not allowed to enter home and cust
Called to do a two system inspection for units that were installed by another company recently. Upon arrival condensers were the only new item, and units were both cooling properly. Customer had stated that upstarts doesn't get below 80 degrees during the day. And during my inspections of the units I found severe ducting issues (that customer stated had been done by other company) ducting was not sealed to plenums, and were hung improperly. Several ducts were dipping, cutting at hard angles and being crushed my other ducts while laying on the ground. This improper ducting has cut off airflow to upstarts not allowing it to cool. Furthermore upon entering the downstairs units attic I noticed it was cool inside the attic because of all the air leaking out of the improperly hung ducting as well. Ducting needs to be replaced sealed and rehung properly to fix airflow issues. Furnaces are both an estimated 20 years of age and are showing several signs of failure. Both units blower motor
Completed estimate on upstairs condenser and coil. Sent information over to Michael he is going to fill out estimate and send to customer.
Customer stated there was vapor coming out of office supply vent when it shut down. I cycled the unit 3 times and never witnessed it for myself. I preformed a safety check and couldn't find the cause of the problem. Besides the unit being a few lbs low on refrigerant system looked normal. Customer was told to shut unit off if problem keeps occurring.
Replace all three capacitors to get upstairs left unit cooling, and replace faulty capacitors on other two units to avoid breakdowns.