He is very knowledgeable and does a great job communicating. Great guy.
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I'm so thankful for chrome & the last to service guys that came out. They always go Over & Beyond!!!
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We were out of AC. Your technicians went above and beyond to make sure my family did not sleep another night without AC. Thank you.
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I had pretty much given up on customer service until Brandon Shupak, from the Chrome air conditioning and heating was sent to my service call. Brandon surpassed my wildest dreams as far as outstanding customer service. He was dedicated conscientious, patient, diligent, empathetic, determined, and has the best work ethics I've have seen in a long time. For future service I would recommend chrome air conditioning and heating, to others and request Brandon specifically for future repairs. Chrome is lucky to have him.
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We would highly recommend him for service calls.
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Springtime Plumbing Repair for a residential customer near Twin Creeks. When hose bib in back yard is being used it creates a humming noise throughout house. Hose bib vacuum breaker is bad suggest replacing hose bib. Chance of having to bust up to 4 bricks to repair hose bib. Homeowner is having a masonry come out the day we replace it.
Springtime Commercial HVAC Maintenance near The Outlets. Came out today on one system maintenance Checked temp splits checked pressures checked coils changed filters checked drain checked bearings checked blades checked Amp draws checked electrical connections checked contactors checked run capacitors checked belt checked disconnect Found 1 condenser fan motor is pulling high Amp draws meaning possible part failure will keep an eye on it.
Spring Air Conditioning Service call for a resident in Allen and found upstairs system not cooling. Checked inside unit and found everything to be operational, checked outdoor unit and found disconnect off. Checked condenser and noticed a lot of oil and refrigerant leaking from the compressor. The compressor will have to be replaced along with the capacitor. Recommended replacing just the coil and condenser because furnace is a 2019. Customer happy on departure.
Spring Thermostat Installation Service in Allen. Installed a owner supplied nest thermostat for upstairs. Tested for performance. The system is operating as it should for the customer. Customer thrilled on departure.
Performed a one system inspection checking heating and cooling. Checked all electrical, mechanical and safety components. Checked both stages of heat, checked amp draws, belts, contactors, capacitor, checked both stages of cooling, checked pressures and changed out filter, system is operating properly at this time.
Found breaker was tripped because husband was running space heaters. Technician flipped the breaker and everything was good.
Model Number 50TC-DO8a256AOAOAO Serial Number 4809G30015
Upon arrival found the system giving a P4 error code. Looked up error code and found it was related to the inverter board in outdoor unit. Ohmed out compressor and it was reading 1.7. Manual stated to ohm out board with compressor terminals off and it should have a resistance of 1.7. Meter read OL. System has a bad inverter board. Homeowner mentioned unit should be under a part warranty will check on labor. Due to time will have to get pricing in the morning.
Performed a two system maintenance checking heating & cooling. Checked all electrical, mechanical and safety components. Checked amp draws, pressures, and capacitors. Changed filters. Found that RTU2 has many issues. System has a bad control board. Board is applying voltage to Y2 when Tstat isn’t calling. Two compressor contactors are pitted and bad, has a condenser fan motor locking up, and has circuit 1 almost empty on Freon with possible leak in evaporator coil. Will need a leak search. With amount of issues on RTU2 recommend replacing system. Tried calling Kelly and got an answering service, lady said she could take a message, I proceeded and then she hung up as I was giving message.
Upon arrival performed a one system maintenance checking heating. Checked inside air handlers heat strips, electrical and mechanical components, blower amps and capacitor. Checked filter. Checked outside units pressures amp draws and capacitors. All looked good. However when testing system in heating mode tried to force defrost and system would not go into defrost. Bypassed board to try and trick system into defrost and system would not go into defrost mode. Board is not turning off fan motor and performing defrost mode. Board is under warranty and in stock. Emailed estimate over to warranty labor out defrost board.
Checked amp draws on inducer fan motor and blower motor, cleaned flame sensor checked air filter, checked safety devices, checked heat exchanger it was good, check igniter, when checking filters I noticed that the filter that the customer was using had a low mrev rating and recommended a filter tape change out with a better filter and recommended a 4 inch filter rack replacement homeowner did not want to do that
Arrived to do maintenance, called security to let me on the roof, was denied roof access due to property management wanting proof of insurance from company. Sent info for sending in information to Karen Performed one system maintenance checking heating and cooling. Checked all electrical and mechanical components. Replaced filters. Filter size is 4-20x20x2.
Upon arrival found upstairs unit not cooling. Checked inside unit and found everything operational. But didn’t hear the outdoor unit running. Checked outdoor unit and found that the contactor wasn’t allowing voltage to pass through. Recommended replacing contactor, washing coil and adding a start assist to system. Homeowner approved repairs, replaced contactor, added start assist and washed coil. Checked pressures and pressures were good. System is now cooling properly at this time.