I was not home. My wife said John was courteous. Explained what he did and spent time reviewing his findings and recommendations. Overall a very positive experience.
The service was quick but the tech found a problem in that the unit may need to be replaced. That is not a happy thought even though he go the unit cooling better.
They beat the other quotes I had for same hardware
Completed one system fall matience on 2019 lennox furnace. Furnace was still like new and running properly at this time. FILTER IS APRIL AIR 210 and will be ready to be changed come spring time. Estimates for insulation and membership renewal attached.
Performed tune up of heating system, unit is working properly at this time
Completed one system tub unit heat checkup. Door above tub needs to be replaced. Unit is operating correctly at this time. Need to get pricing on tub door. Size 31x45 inches pictures attached. Also Completed a plumbing inspection. Going to leave estimate for labor to replace kitchen fixtures. Pictures and estimates attached
Checked wiring connection at stat, hub and furnace. Cycled power and tested. Unit is working properly. Customer would like to consider chrome via membership.
Pulled out old coil, installed new, pressure tested, pulled vacuum, and charged to factory specs. Unit is cooling properly at this time.
Completed two system matience on 2 year old lennox systems. I checked operation, voltages, blower motor amperages, filters and safety switches to the furnace. At this time both units are working properly.
Conpleted 2 system fall matience recommended code upgrades and capacitor. Customer also was saying the downstairs condenser was still making a loud noise on startup after nathan and I put a hardstart kit on about a month ago. I tested LRA and startup noise three times and unit was 64/81 max amps and didn't seem overly noisy to me.
Completed one system estimate/diagnostic. See all options for details. Customer still getting bids. Another company pulled up as I was leaving.
Emailed customer bids for replacement. Customer is receiving one more bid. Already received bid from Costco at 18.3k for same work. Customer wants to calculate some costs and will reach back tomorrow or Saturday. See options for details.
Completed a one system diagnostic. Damper 12â€ was not closing and dropping communication. Reset system and purged damper. System is operating properly at this time. Customer signed up for annual club agreement for two systems.
Added leak search to system. System was heavily under charged. Will need to return tomorrow to inspect complete system for leak. Returned 8/25/2020 and found leaks in 4 year old Lennox Evaporator coil for upstairs system (see stretched photos.) gave customer options on warranty part only vs replacing coil out of warranty and getting a new part and labor warranty.
One system diagnostic. Added start assist kit to upstairs Lennox system. System amperage dropped by 42% and is a lot quieter. Customer also signed up on monthly club agreement.
Gave customer estimate. Customer wants discounts but not willing to move forward with work. Emailed customer options. Customer will be getting bids from Costco and Home Depot.