Doug & Tim went above and beyond to solve our Jacuzzi tub problem. My wife, Bonnie, and I own and operate Red Bluff Cottage Bed & Breakfast. Doug and Tim knew the importance of fixing this problem and were very professional, very quick, and very courteous in tracking down the part and installing it the next day! I wish all service men were like Doug & Tim. Mr. Clark, you have a winning team working for your company. Thanks again.