Two guys came to my house in two vans. I got an email from the company letting me know they were on their way that included pictures of both employees coming and a brief background for each which was nice. One of the employees had 25 years of experience and the other was newer (possibly training). They showed up and both looked professional and also acted as such. They asked me what exactly I wanted (shutoff valve install to garage furnace) and were done in like 20 minutes, having done a great job! They re-lit my pilot to the water heater also. The three stars for "pricing" was given because that 20 minutes of work cost me 278 dollars! They charged me 99 for the "diagnostic" and 179 flat rate fee to install the shutoff with all parts included. I feel like the flat rate fee should have included the 99 diagnostic since there was nothing to diagnose, they knew exactly the job to be done and it was as straightforward as it gets. Nothing is worth 278 dollars for 20 minutes. overall happy with the company because they did good work.
technician was prompt and pleasant; gave precise update on current condition of furnace
visit was part of the maintenance plan that I bought when you replace my furnace and A/C a few years ago. Tom was great.
Dave has worked on our HVAC unit a few times. Always professional and on time. I would recommend him to anyone needing service work on their HVAC.
Always on time and curteous. Always satisfied.
great follow up during initial service call. prompt return call from service manager. timely service call and on time by service rep professional service reps on site.
Roger was professional and pleasant to work with. He was patient with my questions and explained maintenance procedures thoroughly.
Serviced furnace and replaced blower capacitor
Maintenance on Lennox gas furnace replaced humidifier pad and APCO bulb
Scheduled maintenance on a Nordyne furnace.
Scheduled maintenance on a Carrier furnace.
Install gas shut off for heater in garage. Unit heater.
Scheduled maintenance on a Lennox furnace.
Scheduled maintenance on a Lennox furnace.
Scheduled maintenance on a Carrier furnace.
Lennox gas furnace installed replacement OEM air pressure switch under parts warranty