Outstanding customer service any way you look at it.
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We had struggled for nearly 2 months without AC as our warranty company dragged its feet and refused to take accountability. We asked Classic to provide an estimate on a Friday. Dak was on time, professional, and explained all of the options. We decided to ask Classic to complete the repair, and Jeremy completed the repair within one day. Professional service all the way around.
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We came home to 2 broken AC units and a hot house after our vacation. We called Classic Heating and Air that afternoon and we had 2 skilled technicians at our house within a couple of hours. They were able to fix one of the units right away and came back the next day with the correct part to fix the other unit. Technicians are professional and skilled and prices are reasonable. Highly recommend.
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We are super grateful to the team that arrived to fix our air conditioner. They found the problem, explained the problem, and had our house cooling quickly. The price was fair, and the two gentlemen who came to our home were thoughtful and kind to us.
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Classic Heating and Air was incredible. My techs were on time, thorough, respectful, and knowledgeable. They checked both my units, changed the filter for me, and answered every question I had. They’re the company that we will use from now on!
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Someone actually answered the phone at 8am & had a service tech at my house before noon! Dak was knowledgeable & had my air conditioner up & running in less than a half hour. Overall I am extremely grateful & very impressed!
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Everyone I have dealt with at Classic has been professional and friendly. Will keep using them!
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I have used these guys for years. First when I hired them from afar from CA for a client of mine who lives in McKinney. They were spot-on the best. Then I moved to Fairview, and, of course, hired them. Dak is GREAT. Actually all the technicians are great, but Dak has taken care of me two times in the past month (we bought a fixer-upper), and attitude, professionalism, knowledge, respect for the flooring, you name it, he is all things awesome. Love these guys.
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We've used Classic since moving in to this house 7 years ago. Never had a negative experience. Montana had been on the account for the last few years and is great!
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Heat check complete before the cold weather!
One of the items checked on a tune up is the flame sensor. Buildup(mostly carbon deposits) can accumulate on these sensors and cause improper function. Cleaning of the flame sensor is including on these heating tune ups.
First furnace start up of the season for one of our CCG customers.
Tune up in McKinney. Peace of mind to know it’s all working well.
A Classic-installed zoned system heating on all fronts!
Two Goodman furnaces prepped and ready!
It’s always nice to improve the interior of your home with new flooring, countertops, or sheet rock repair, however, don’t forget your Heating and AC system. Filter changes are important during and after that process.
Tune up time AGAIN. Best to have it done to avoid breakdowns and stay on top of maintenance.
Our closet American Standard furnace can heat the whole house!