I've been a long time customer of Colton and have been very happy with their service. I really like the fact that I'm always dealing with the same people and I know that Dave or his son will be the people coming to my house (as opposed to a big chain where you never know who you will get.) The fact that there are just a couple of people also means that they can get busy, and can't come as quickly as I would like, but they usually make effort to get out quickly, especially in emergencies.