Bryan provided great service and good advice on keeping the house a little cooler during the summer. Thanks to Bryan and Total Comfort
Bryan was very helpful in ensuring our system was in top notch running condition with a shortened schedule to prep for our home sales closing. Thank you for the many years of great service.
Overall, I was very pleased with the service I received from Bryan Nelson. He took the time to explain to me the situation on my air conditioner that was not running optimally and could lead to shorting of the life of the AC if I didn't make the fix. Bryan didn't pressure me in to making the fix and simply informed me and let me make the decision. Bryan was very dedicated to providing good customer service to us.
Leonard, the installer for our new water heater dropped the old water heater on our cement floor (I heard the crash but he didn't say there was an issue), leaving an approximately 8"x10" divot / smashed area in the floor. He didn't say a word to me about the floor and put the rug back over top so I wouldn't see it when I inspected if before he left. It was only discovered later in the day when walking across the floor and feeling the very definite hole under the rug.
We were so amazed and pleased that we could get help with our central air the same day we called. In this hot weather, we expected to have to wait. Bryan called, let us know when to expect him and showed up on time. He assessed the problem and offered solutions with an eye to best pricing and wise choices. The repair will be completed before the family comes for the 4th!
Impressed with quality of service and friendliness of technician.
Bryan has been to our house on several occasions and has always been great to work with.
Bryan was very friendly, thorough, and taught me some new things about how to set my thermostat.
Brian’s service exceeds my expectations! It is a A/C tune up service. I am expecting that my A/C just need more refrigerant as before. Brian followed his long checklist to check my A/C. At the end, he explained to me CLEARLY what my A/C’s problem is. I had four technicians from other companies came to check my A/C in the past 6 years. None of them could diagnose my A/C’s problem that quick or gave me a clear explanation. Other technicians just filled up the refrigerant without telling me that refrigerant should not leak out. Brian is a knowledgeable technician whom you can trust.
Showed up when he said and explained what he was going to do and reviewed it when done. Very happy. Customer