Found problem immediately . Very courteous and professional.
Thanks to Vu and his expertise and dedication. It's all the little things that Vu does that keeps me a loyal Comfort Controls customer.
Once again Comfort Control did an incredible job and their Tech Vu Tran is the best! He is incredibly knowledgeable and detailed every time he comes out.
Vu Tran like the rest of the staff at Comfort Control is a professional. He is prompt, friendly and helpful. He gets to the root of the problem and then will demonstrate the issue and make the suggestions for repair.
Great to work with Vu. He explained everything to me and provided pictures ofthe issues so i could make an educated decision.
didnt identify problem, tried to flagrantly overcharge for coolant (quanty and price), and lied about checking filter
Very prompt and curteaus.
â€¢Completed a 3 system heating maintenance in Atlanta Georgia. Checked the safety and performance of the heating equipment. Checked the integrity. Changed air filters . Checked amps and motors . Signed up for the maintenance program. â€¢Upstairs system has a leak in the coil and operates on R22 which is phased out ...would highly recommend a new system due to age and conditions. Took picture of coil conditions. Going to be giving a price for a replacement AC and Coil for upstairs. Family wants to go with the 16seer AC and coil . Will send pricing . â€¢Basement system is heating at this time. 20x25x1 filter . â€¢Main floor is heating at this time . Cleared the drain line on this system and put towels in the safety pan . 16x20x1 filter .
Complete heating maintenance in Atlanta, find Trane gas furnace operating with weak flame sensor and incomplete combustion, causing high CO level. Complete combustion calibration service and replace flame sensor for 18 year old Trane system. System operating with worn ignition, damage water safety and missing cover for condensation pump. Note: master bedroom not comfortable due to long duct run. Suggest to run direct 10â€ supply run and drop down to 8â€ to help improve airflow.
Complete 2 heating maintenance in Atlanta. Find upstairs Lennox 7 year old furnace operating with worn flame sensor and not calibrated. Complete combustion calibration service, replace flame sensor and change filter. System operating with in manufacturer spec. Find downstairs duel fuel system 15 year old Amana. Find heatpump system low on charge and leaking at evaporator coil. Find coil baldy rusted and air distribution plenum molded. Find heatpump operating with worn contactor and stress compressor. Find furnace blower assembly dirty, flame sensor getting weak and rusted burner. Due to system age and conditions, customer need consultation visit.
Complete heating maintenance for gas furnace in Atlanta. Find Lennox Tstat fail. Replace Lennox tstat with Nest tstat. Test new tstat and system operating with in manufacturer spec. Did not change filter. System operating at this time.
Warranty service call in Atlanta. Check and find drain line loose and cause water to leak. Repair drain and run drain to main drain system.
No cool in atlanta. Arrived on site, found system off and not operational due to water safty. Condensation drain line backed up due to clog. We were just out here cleared drain and vacuumed out water. Unit is operating normally
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Complete 2 heating maintenance in Atlanta. Change filter downstairs Lennox MERV 16 20x25x5 filter. Find furnace operating within manufacturer spec. Find upstairs furnace operating with high CO level of 271PPM. check and find dam on burner, remove dam co level drop to 31 PPM. Both gas furnace operating at this time.
Three system heat maintenance in atlanta. Arrived on site, found upstairs unit functioning intermittently due to a faulty control board and pressure switch. Also unit has a weak blower capacitor due to dirty blower assembly, inducer motor also pulling high amp on main and upstairs. Main level also has dirty blower assembly. Office working normally at this time.
Complete 2 heating maintenance in Atlanta. Change both 16x25x4 media filter customer provided. Find upstairs Trane gas furnace operating with weak flame sensor, worn ignition and gas line not up to code. Replace gas line with dip leg, replace flame sensor and Trane ignition. System operating at this time. Find main system in crawlspace operating with damage drain tube, repair damage tube for customer. Complete combustion calibration service and replace weak flame sensor. Amana gas furnace operating at this time. Suggest pureAireX air purifier system to help improve air quality.
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No cool upstairs system in Atlanta. Check and find Nordyne system operating at this time. Did not detect problems why ac would fail. Reset system and change dehumidifier settings to 50 % to help prevent lowering fan speed. System cooling at this time. Find downstairs Lennox furnace operating with weak flame sensor and filter dirty. Need to keep check on flame sensor. Need to order merv 16 carbon filter for customer.
Complete 2 heating maintenance for 17 year old rheem system in Atlanta. Check and find upstairs furnace operating with in manufacturer spec. No concern at this time. Find downstairs furnace operating but overheating and shutting down furnace. Find blower assembly dirty, weak blower capacitor. Find furnace calibration off and need to do combustion calibration. Find Primary pressure sensor sticking. Customer need consultation visit for downstairs system.
No cool for main level air conditioning system in Atlanta. Find high power surge add 260 voltage for 120 voltage system. Surge burnt both surge protector and transformer. Replace both parts and system operating at this time.