Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Chris called and told me he was en-route and was on time. He went immediately to work and summoned me when done and explained everything that he had checked and suggested a surge protector for the unit and quoted a price. He sent my invoice and details of service to my email address. His manner was very professional.
Overall Experience
Quality
Communication
Convenience
He is always so professional! Very knowledgeable and explains everything with options!! Highly recommend
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Come to do tune up special. Check and find system with no power. Customer need to call electrician to check the breaker and power supply to furnace. Tune up not done and customer not answering the phone. Lock the door at 4:15 pm.
Completed cooling tuneup. Replaced filter. Found system under charge. Leak searched system and found no leaks. Highly suspect the Evap coil leaking. System was down approx 3 pounds. Blower motor sound terrible on startup. System has a 10 PL warranty. Ordering coil and blower.
Performed cooling maintenance checked electrical, mechanical components, dusted electrical cabinet, chemical washed outdoor units, changed filters. Recommend surge protection for all units. Recommend start assist kit for outdoor units. System is cooling at this time.
Complete 2 ac tune up special. Change filter customer provided. Check drain and operations. Find both system operating within manufacturer spec. Suggest hard start kit for Lennox system to improve start up and reduce load.
Arrived on site to preform a 4 system maintenance. Inside; checked all electrical connections, amp draw, and capacitance on all motors, changed filters on all systems including an April air 610, 16x25x1 (x2), 14x25x1. Cleaned out all condensation lines and pumps. Outdoor; Checked all electrical connections, amp draw and capacitance on all motors, cleaned off condenser coils and checked all refrigerant pressures. Found a dead compressor in the unit supplying the left side of the house, set up a consultation for Tuesday 4-7-20 at 12pm to look at replacement of the system
Completed 3 system maintenance. Found al 3 blower wheels clean with good capacitor. Added algae tablets to downstairs pumps. Cleared out upstairs drain line changed all filter. Cleaned off all 3 outdoor units. Units have good pressures and good electrical components. Systems need surge protector.
Customer wants a consultation on a new system. Sending Garrett out for a free consultation.
Completed cooling maintenance on 2 systems. Replaced both filters. Found the upstairs condenser running with a very weak controller. This is putting a drain on the system when it starts and when this fails the system will not come on. Recommend replacing part and adding a start kit to the compressor for better more efficient startups. The downstairs system is running good. The controller is the condenser is still within specs of the manufacturer. Recommend adding a start kit to the system to eliminate stress and increase life of parts. Found the main electrical switch pitted and burnt. Switch should be replaced to eliminate any downtime.
Complete 2 new system pm check. Change upstairs and downstairs filter. Check operations and find both cooling system operating within manufacturer spec. Not concern at this time. Suggest to replace both disconnect box
1 system ac pm check complete. Changed filter customer provided. Added spray drain pan treatment into system. Cleared drain line. Tested static pressure and found it to be high. Pressure drop of current filter is .33. Recommend pureairx electronic filter to reduce static pressure and provide improved air quality. System has no overflow protection, recommend adding on to serve as a backup to primary water safety switch and to help protect furnace from potential water damage. Tested mechanical and electrical components, found weak blower capacitor (5 uf) recommend repair. Tested refrigerant pressures and found them to be good. System has no surge protection, recommend adding on to protect equipment from power surges. Chemically washed condenser coil. System is cooling at this time.
Completed 1 system tune up. Found indoor with back up water safety attached. P trap is old and had build up inside. Needs EZ trap to better maintain and keep clean. Out door system has good pressures and good electrical components. Cleaned off outdoor system. System needs compressor saver to take load off compressor during start up and allow compressor to live longer.
Arrived on site to preform a one system maintenance, upstairs, changed filter and cleaned out condensation drain, Checked all electrical wiring, amp draw and capacitance. Outside; checked all electrical connections, amp draw and capacitance on motors, washed condenser coil, and checked refrigerant pressure. Unit is operating within manufacture spec at this time.
Sign 2 CCI plan. Complete 2 cooling pm check. Change both filter, check operations and recharge both system to manufacturer spec. Replace contactor for upstairs system. Clean ac coil. Both system operating at this time. Need to keep check on upstairs condenser fan motor.
