Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
I really like Ta Kim as my service person. He provides great insight and advice and always remembers my history and what we have previously discussed
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Tao always provides great service and makes me feel comfortable with his recommendations and advise. He is very nice and knowledgeable.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
great company.
Overall Experience
Quality
Communication
Convenience
Found faulty Ariel zone dampers. Replaced zone board and four dampers. System is heating normal at this time.
No heat. Found outdoor heatpump completely frozen, could not test system properly but system is going in defrost mode when tested. Will have to reschedule another time to check and do maintenance
No heat. Found no display on thermostat with new batteries and fan constantly runs. Replaced bad thermostat, found system does not have compressor saver, owner wants to wait. System is heating at this time
Got to customer house and they use someone else already
Discovered extremely weak flame safety. Replaced. System heating at this time but needs to be replaced. Please mail paper copy
No heat upstairs system. Check and find the heating system fail due to fail blower motor. Replace blower motor and capacitor. Install hard start kit for heatpump system. System operating at this time. Find Trane Heatpump condenser fan motor worn and high power, will overheat motor. Need to keep check. Sign up 2 cci plan and need to schedule to do cooling pm check in May. System missing water protection for both system in attic. Suggest air purifier system.
Completed one system tune up found system heating properly. Everything clean. Changed filter. System missing secondary water safety device. System also missing some form of air cleaner. Needs electro static filter and UV inhibitor to clean air in the house and keep system and house cleaner longer as well as improve wellness of residents.
Completed 3 system heating maintenance. Replaced basement filter. Cleaned Trane clean effects filters. Recommend adding Air Purifiers to Systems. Recommend adding a inline water safety switch in the summer for the upstairs furnace. Systems are heating good at this time and at safe levels.
Installed blue tube up light system in upstairs system.
No heat. Recall code and find system lock out on pressure switch short cycling. Reset system. Check and replace Lennox pressure switch different pressure switch sensor and system operating. Test and run system for 1 hrs and no issues occur. System operating at this. Warranty service call. No charge to customer
2 system heating prepaid maintenance. Both air cleaner is good, checked electrical and safety switches all ok at this time. Did a combustion test and all with range. Needs air purifier on both system for bacteria and mold prevention. Overall both furnaces heating normal
Buzzing sound at the breaker for basement heatpump. Found burnt wires and burnt starters. Replaced starter, installed compressor saver and repairs severe wires. Tested and system now heating normal
Found loose connection at air handler disconnect box. Pushed in plug and system is heating normal at this time
