Was very happy with the service
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Reece was superb. Very professional, neat, timely and informative of tasks and issues he found
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Reece is very professional and let me know the status of my units as well as gave me alternatives as far as replacing my systems.
Overall Experience
Quality
Price
Convenience
1 system ac tune up complete. Did not change filter. Added chlorine tablets to evap coil drain pan to help keep drain line clean! Evap coil is rusty. Checked mechanical and electrical components of system, all operating within manufacturer specifications. Refrigerant levels are good. Chemically washed condenser coil and applied rust proof waxing. Recommended adding performance enhancement system to take a load off of the compressor and prolong the life of the system. Recommend apco air purification system to keep evap coil clean, prevent mold, and kill bacteria and viruses for overall better air quality. System is operating normal at this time.
Found main level system low on 410a, recharged and added in leak sealers. Found basement system low on 410a, recharged system. Signed customer up for 2 system maintenance plan and went ahead and did summer maintenance. Changed upstairs filter, basement filter is clean. Mechanical and electrical components in good shape. Added chlorine tablets to evap coil drain pans. Chemically washed condenser coils and added rust proof waxing. Systems operating at this time.
* Improved energy savings * Optimum airflow capacity * Powder paint finish with salt-spray approval * Copeland scroll compressor * Copeland CoreSense diagnostics * High-density compressor sound blanket * High & low pressure control * SmartShift feature for short-cycle protection * Limited lifetime HP replacement warranty * 10 year parts warranty * EEM constant torque blower motor * TXV for precise refrigerant control * Aluminum evaporator coil ASZ160361 ASPT37C14 ECOBEE TSTAT Drain pan/water protection Return plenum 20x25x5 media filter kit Outdoor pad Water removal system Re-install air purifier system System upgrade coupon $200 off Customer discount $200 off Repair credit $270 off
Found bad voltage absorption system and burnt wiring. Replaced voltage absorption system, replaced voltage distribution, added performance enhancement system, replaced voltage distribution system and renovated electrical wiring and terminations. Package comes with 1 year of maintenance and a 2 year electrical renovation warranty. Double checked refrigerant pressures for customer, they are in good shape. System cooling at this time.
No cool upstair system. Check and find fault in voltage absorption system. Renovate voltage absorption HN4C with performance enhancement upgrade, install relay and repair wire with new connections, add 1/2 lbs of charge for proper cooling and meet manufacture spec. System operating at this time. Suggest plan to help maintain system and prolong system life.
No cool upstair system. Check and find air conditioner fail due to low charge. Check and find media coil badly rusted and leaking charge. Test and find compressor operating stress with high amp. System voltage absorption also weak. Suggest customer to upgrade system, customer want to wait. Customer want to repair system. Recharge system with sealer HJ8B. System operating at this time. Clean coil for customer due to coil dirty and causing high head pressure. If charge continues to leak out will need to replace cooling system. Test downstair system for customer, find system operating but have worn part due to age, high amp on compressor, weak voltage absorption and minor pitted on voltage distribution. Need to keep check on system. Suggest plan to help maintain system.
2 system ac pm check complete. Changed filters. Added chlorine tablets to condensate pump. Checked mechanical and electrical components, all in good shape. Chemically washed condenser coils and applied rust proof waxing. Recommend surge protection to protect units from lightning strikes and power surges. Recommend apco air purifiers to keep evap coils clean, prevent mold, and kill germs and viruses, essentially for better air quality. Systems operating normal at this time.
1 system ac tune up complete. Changed filter and added a nice citrus scent to it to bring a little extra freshness to the house. Found very rusty evap coil. Added chlorine tablets to evap coil drain pan. Found air escaping through hole where suction line and liquid line enter evap coil door, sealed it with caulk to stop airflow loss and increase airflow to house. Found high amp draw going to compressor and fan. Found worn voltage distribution system, recommend repair. Due to age and condition of system, recommend upgrading to a more reliable, more efficient system. If customer wants to make system last as long as possible, recommend repair on voltage distribution system and a performance enhancement kit to take a load off of the compressor. Found no surge protection, recommend adding on to protect unit from lightning strikes and power surges. Chemically washed gathers condenser coil and applied rust proof waxing. Refrigerant levels are good. System operating at this time.
1 system ac pm check complete. Also did heating maintanence since customer missed it. Changed dirty filter. Found drain pan filled with water causing rust on drain pan. Drain line was clogged, blew water out but it has gunk all in it. Recommend condensate pump for system. Checked mechanical and electrical components, all in good shape. Chemically washed condenser coil and applied rust proof waxing. System operating at this time.
2 system ac tune up complete. Changed upstairs filter. Found upstairs drain line clogged. We will come back to re route drain line for $325. Found main level blower motor controller running weak, recommend repair. Found blower wheel to be dirty, recommend cleaning. Upstairs condenser has a performance enhancement kit that isn't operating within manufacturer specs, recommend replacing performance enhancement system. Chemically washed condenser coils and applied rust proof waxing. systems operating at this time. Customer upgraded tune up to a 2 system maintenance plan.
No cool basement system. Check and find hea pump system fail due to fault in water removal system. System lock out on safety. Repair water removal system HF4A and system operate. Suggest Plan to help maintain both system. Customer will mail in check.
No cool. Check and find furnace power off. Turn on switch and system operate. Test and find condenser coil coil dirty and stress compressor. Sign up plan and complete cooling pm check. Did not change. Clean ac coil and add performance enhancement upgrade HN1A to help compressor start up and reduce load. System operating at this time.
Found unit not kicking on due to bad voltage absorption system. Replaced voltage absorption system and signed customer up for 1 system maintenance plan. Voltage absorption system was under warranty so I credited $75 off the repair. Went ahead and did summer maintenance for customer. Left customer with replacement filter. Mechanical and electrical components in good shape. Found system low on 410a, recommend recharge. Recharged system to 10 degrees superheat. Chemically washed condenser coil. System operating at this time.
Found bad voltage absorption system and burnt wiring. Replaced voltage absorption system, repaired wiring and renovated electrical terminals. Added in performance enhancement system to take a load off of the compressor and help system run smoother. Found system low on r22, recharged system and added internal sealers. System operating at this time. Signed customer up for 2 system maintenance plan, office will call to schedule summer maintenance. System cooling at this time.
Found furnace power switch off. Turned it on and system is operating. Went ahead and checked electrical components for customer. Found blower motor controller running weak out of manufacturer specs, recommend repair. Found water safety not up to code, recommend adding on. Found very rusty evap coil. Found system low on r22, recommend recharging. Found serious pitting on voltage distribution system, recommend repair. Found slight burning on common wire/ terminal going into the voltage absorption system and a weak voltage absorption system. Recommend repair. Installed new blower motor controller. Added on water safety so it is now up to code. Recharged system to 10 degrees superheat. Replaced voltage distribution system. Replaced voltage absorption system and Renovated electrical terminations. Signed customer up for maintanence plan and went ahead and did summer maintenance. Left customer with a replacement filter. Cleared drain line. Chemically washed condenser coil and applied rust pro