Wonderful staff. Punctual and wonderful with communicating information.
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Our unit is 20+ yrs old. Steve found a short some place in the AC and got it working but for how long ?!?! hah. Needless to say we are getting a new unit put in ASAP.
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BIG shout out to Comfort Control! They installed a new AC for our downstairs on Wednesday. Today we had an issue with our upstairs unit and they came out, fixed it quickly and were on their way. The whole experience from the first initial call to completion has been pleasant and effortless. The technicians were polite, respectful, clean and efficient. I highly recommend!! 👌🏼👌🏼
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Have used Comfort Control for years. Very satisfied with their skilled service!
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Overall Experience
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Communication
Convenience
Overall Experience
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Convenience
Reece and his partner did a great job. They worked hard to replace a coil. They were very informative and friendly to work with.
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When Jeff arrived at my house the 1st words I told him, you are the last chance comfort control has to keep my business. After about 15 minutes of him troubleshooting and his explanations of system operation, he convinced me I was upset for no reason. HIs experience, systematic troubleshooting skills and communication skills are unsurpassed. Hat's off to you Jeff, job very well done.
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Overall Experience
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Convenience
Seth was very knowledgeable and explained everything to us clearly and had the parts available to do the repairs immediately. Also, like the confirmation texting system and the addition of the picture of the technician coming out was very helpful to.
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2 system ac pm check complete. Changed filters. Tested mechanical and electrical components, all in good shape. Recommend surge protection to protect units from power surges. Systems are cooling at this time.
Completed 3 system cooling maint. Replaced filters. Added compressor savers to the 2 older systems. Amps and pressures are good. Chemical washed condensers.
Performed 1 system cooling maintenance. Installed hard start compressor saver kit. Added r-22 to achieve factory recommended charge. Added leak seal successfully to attempt to stop refrigerant loss. Evaporator coil was recently changed out for an all aluminum coil. Black mold in air handler and supply plenum. Recommend installing ultraviolet lighting system to kill mold and bacteria. System operating properly at this time.
3 system ac prepaid pm. Replaced filters, cleared drain and spray coil. Upstair system cooling normal. Found main floor with burnt/pitted main switch switch and starter Ian getting weak. Basement system starter is good but main switch is burnt/pitted.replaced main switch for main floor and basement. Installed compressor saver and surge protector for main floor system. 3 system cooling at this time
Complete cooling pm check. Find 18 year old carrier ac unit operating with stress compressor, worn and using high level of power, evaporator coil in crawlspace and dirty, system operating at this time. Replace filter and install hard start kit.
Here are the options to replace the Condenser and Coil. Good option is Standard change-out similar to what you have. Better option is a upgrade efficiency condenser. Going from a 14 seer to a 16 seer. Best option is the 2 stage condenser. Starts at 16 seer full capacity but will increase in efficiency when only in half capacity.
Free consultation for upgrading your system. Thank you for you time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
Found bad capacitor. Replaced part and restored cooling.
Free consultation for upgrading your system. Thank you for you time. Estimates are valid for 30 days. If you have any questions please contact us at info@comfortcontrolinc.com or call us at (770) 932-5012.
ADDed r22 to system to get customer cooling. quoted new system.
No cool a/c. Found old system with low Freon. Owner hasn't add any Freon since he moved in 8 years ago. Suggest new system, owner just wants to add Freon for now. Charged system to 8 degree super-heat and cooling at this time.
Water blowing out of the coil pan. Installed strips of sheet metal in the pan to redirect the water back into the pan.
Found system void of refrigerant. Did a leak search and found a leak at braze point on suction line going into evaporater coil. Rebrazed braze points, replaced all valve cores, pulled a vacuum to 500 microns and recharged system with 8 lbs r410a. Replaced plastic service caps with brass service caps and added thread sealer to service port top caps. Thermostat failed during testing, replaced thermostat with aprilaire non programmable thermostat. System is cooling at this time. Signed customer up for two system maintenance plan. Office will call to schedule maintenance.
Replaced clear tubing for condensate pump.