Technician was knowledgeable, performed the required service requested, professional, and completed in a timely manor.
Overall Experience
Quality
Communication
Convenience
Overall Experience
Quality
Communication
Convenience
One system a/c repair and tune-up complete. Left customer with replacement filters. Cleared drain line. Tested mechanical and electrical components, found electrical pitting on voltage distribution system and it is chattering. Tested refrigerant levels and they are good at this time. Chemically washed condenser coil. System is cooling at this time.
No cool a/c repair call for the downstairs system. Found both system old and phaseout system. Found both ac low on freon, burnt/pitted main switch and starter is weak. Installed compressor saver for both ac system, added 2 lbs of freon to downstair and 1 lb of freon for upstair. Tested and both systems are cooling at this time. Systems will need to be replaced in the near future.
System is cooling, customer just wanted check up. System is a 2.5 ton heatpump system which requires 1000 cfm of air on both the return side and supply side. The return has enough ductwork to pull only 960 cfm of air and the supply only has enough ductwork to supply 760 cfm of air. Recommend adding more ductwork to properly balance air to get full performance of system. Blower motor capacitor is running weak. Evaporater coil is very rusty and likely to leak. Mold is present inside the air handler. Disconnect pull out was damaged due to power surge and cannot run until it is replaced. Customer is going to replace it himself.
Performed 1 system a/c repair and tuneup. The blower wheel has a large amount of build-up and needs to be cleaned to restore balance and efficiency. Outdoor unit needs hard start kit to prolong the life of the compressor. Air quality could be greatly improved with the installation of an ultraviolet lighting system. System operating properly at this time.
1 system a/c repair and preventative check complete. Changed filter. Added chlorine tablets to evaporator coil drain pan. Cleared drain line. Tested mechanical and electrical components, all in great shape. Insulation levels are very low and not up to code. Recommend blowing in insulation to increase comfort and efficiency. The system is cooling at this time and ready for summer weather.
Free consultation for A/C and coil or complete change out. Adding 8-inch return in an uncomfortable bedroom to balance airflow. Thank you for your time. Estimate valid for 30 days, for any questions contact us at (770) 932-5012 or online at https://comfortcontrolinc.com/
2 system a/c repair and preventative maintenance check complete. Left the customer with replacement filters. Tested mechanical and electrical components, all in good shape. The systems are cooling normally at this time. Recommend surge protection to protect units from lightning strikes and power surges. Recommend APCO air purifiers to prevent mold, kill bacteria germs and viruses for improved air quality.
We sealed all bare spots on metal duct runs. We patched all loose pieces back together.
Estimate to repair/replace insulation on duct runs in crawl space.
Performed 1 system cooling maintenance. Added pvc union and flushed drain line. Tested all electrical components for normal operation. Black mold growing inside supply plenum. Recommend installing u/v lighting system to kill mold. Air handler has pan switch but no inline secondary. Recommend installing e-z flow inline switch. System has no form of power protection. Recommend installing surge protector to keep components safe from electrical damage. Recommend installing compressor saver on outdoor unit to keep compressor amp drawl down, help with noise and brownouts during startup. System operating normal at this time.
Complete check on both heatpump and airhandler system. Find both system low charge, find both evaporator coil baldy rusted. No water protection, worn blower motor. Find downstairs airhandler dirty and molded. Install APCO Air Purifier to kill mold and prevent molding. Recharge both system with R22. Both system operating at this time but not reliable due to age and ware on system. Both system Armstrong 16 year old. Upstairs system under size. Customer also want to get estimate to upgrade system. Told customer if customer upgrade system with CCI, CCI will help put recharge cost to new system. Sign up 2 cci plan. Customer will have prepaid cooling check and prepaid heating check.
Gave an estimate for a mini split system for garage turned into a room.
Completed maintnenace on heat pump system. Unit is operating normal at this time. Recommend attic insulation it is very low below beams.
1 heatpump pm check complete. Changed filter. Programmed thermostat to run heatpump and aux heat together instead of separate for better heating efficiency. Tested mechanical and electrical components, all in good shape. System is heating normal at this time.
Heating Repair. Reprogrammed thermostat to utilize heat pump and aux heat at the same time. Unit outside was making noise due to fan blade hitting plastic shroud slightly. Adjusted fan blade and tightened plastic shroud and noise stopped. If the problem presents itself again, we will replace fan blades and shroud under warranty. The system is heating at this time.