In and out. Polite made recommendations with no pressure. Nice work, love this company!
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Overall Experience
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Communication
Convenience
Overall Experience
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Communication
Convenience
Vu is a pro in every area - I could not be more impressed.
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I would highly recommend comfort control everybody is extremely professional start to finish
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Jon is a great customer service technician. He took the time to answer my questions, was efficient, and professional.
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Jon was on time and performed the maintenance on both units and gave me a recap and also took pictures.
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Can’t say enough about the exemplary service technicians that installed our unit Eric and Garrett were professional, knowledgeable and enthusiastic. They walked us through every aspect of the installation. Throughout their time at our home they kept us involved in their progress. Thanks to both technicians and for your employing such great employees.
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Overall Experience
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Garrett definitely offers great customer service and is very personable and knowledgeable.
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Ac Maintenance, in auburn Ga. one system. Checked all electrical and mechanical components. Found all system functions to be working properly. Chemically cleaned outdoor ac condenser. System is cooling at this time.
Complete system tune up, in auburn Ga. one system. Checked all electrical and mechanical components. Found system to only have one form of water safety. Recommended having two. Found flame sensor to be weak. Checked ac condenser electrical components. System is running at this time.
No cool auburn. Arrived on site, found unit frozen. Will need to come back to assess. Turned system off to defrost
Hvac repair in Auburn, Georgia. Installed txv, pressure tested and flushed system with nitrogen, pulled vacuum to 496 microns, recharged system to 5 degrees subcooling per manufacture specifications and system is cooling at this time. Thank you so much for your buisiness today! If you were happy with today’s service, please give us a five star review on Google, and be sure to mention me, Reece Wilson, in your review!
Replaced evaporator coil. New coil did not come with metering device. Need to return to finish the job.
Hvac not cooling in Auburn, Georgia. Main level system (Lennox). Found system low on r410a with leak in the evaporater coil. Will order coil and return to replace coil under warranty. Added more refrigerant into system to get customer by.
Warranty service call in auburn. Replace 14†return duct run. Repair supply duct at air distribution box. Cut and remove damage duct. Check charge for heatpump unit still low charge. Heatpump operating at 38psi.
Warranty service call in Auburn. Run new tstat wire and tstat to test equipment.
Service call in auburn. Run need 10†return run in living. Rewire system heatpump system to hard wire and not communication. Test and system operating at this time.
Service call in Auburn. Test Amana unit with Amana tech support. Reprogrammed outdoor board and setting.
Warranty service call in Auburn. Run new out tstat wire for heatpump unit. Test and system operating at this time.
Heat pump maintenance in Auburn, Georgia. One system. Changed filter. Tested mechanical and electrical components. Found electrical pitting present on main electrical switch along with slightly burnt wire. Found capacitor to be weak (40/5 uf). Found evaporator coil to be rusty, corroded and likely to leak. Found hard start kit to be out of manufacturers specs. Due to age and condition of system, recommend upgrading system to a more reliable and more efficient system. System is heating at this time.
Heating tune up auburn. Completed one system tune up on 9 year old air handler. System heating good. Blower and coil are clean. uV light working good. Filter good. Air flow is good. Safety switches all working. Capacitor for blower is weak and needs to be replaced. Ductwork is dirty and needs to be cleaned. Air handler missing surge protection. Heating refrigerant pressures within manufacturing spec. Electrical components in heat pump are within range. Signed customer up on maintenance plan. Customer will call back to schedule repairs.
Slide indoor unit back about a foot. cut and reconfigure hard duct, line set and drain line.
No heat in auburn. Service call back. No air in floral room. Open more air to supply more air to front of house to floralroom. System operating at this time.